It is frequently during times of emergency and crisis when our best communication efforts fall apart. My Guest, Roz Lindsay, is an Australian veterinarian who found her way into the corporate world and from there launched 2 successful learning and development businesses! Her passion is helping teams to be able to communicate effectively, efficiently and in a humane way. Our conversation ranged widely since this is also a passion of mine. Certainly, the times we live in: fast paced, bottom lines, communication, cultural and language confusion sets us up for ALL kinds of missed communications. We will discuss manager and leadership styles a and how to respond in a peaceful way. This session and its Part II on June 22, 2020 will hopefully answer many questions in dealing with conflict communications. Roz will address neuroscience and its role in communication. Join us!