KHM Today

Show Date: 02/15/2023 

Welcome back to another great episode of KHM Today. We are counting down the days until we get to board our cruise for our Crystal Conference and hopefully get to see many of our loyal viewers. 

First up Kathy Killen from Royal Caribbean shares her pro-tips for how to prepare your clients for an upcoming cruise, including what is new with the Royal Caribbean app.  

Social media expert, Sami Najjar with the Marketing Team, joins KHM Today for the first time to give some tips on how to use your travels to promote yourself as a travel agent.  

Tune in next week for more great content! 

Learn more about KHM Travel’s Crystal Conference: 

https://youtube.com/playlist?list=PL32CbrCgg-xsATxFMlkSukQwLbatak9J3  

Learn more about marketing your travel business on social media: https://youtu.be/-tUFZGvbA6c

Become an agent with KHM Travel Group today! Check out our website to learn more: www.KHMTravel.com  

Show Date: 02/08/2023 

Hello viewers! We have an amazing episode for you today with two amazing guests.  

First up we have Dr. Tonicia Freeman-Foster to start the conversation about Black History Month and her travel experience as a black woman.  

Check out the blog written by our fantastic guest here: https://khmtravel.com/travel-agent-spotlights/experiences-as-a-black-traveler/  

Here for the first time, we have Viking Cruises! Michele Saegesser, Vice President Sales, talks about her 20 years with the company and how they have evolved and become #1 in both river and ocean.  

Don’t forget to take our poll in the community tab of what romantic destination you want to go to.  

We experienced some technical difficulties during our stream, so we want to give a special thank you to our supplier sponsors. Tune in next week for more great content and laughs.  

Become an agent with KHM Travel Group today! Check out our website to learn more: www.KHMTravel.com  

Show Date: 02/01/2023 

Hello KHM Today viewers! In the spirit of Groundhog Day, we have an episode dedicated to digging yourself out of the same old patterns of your travel business. 

Repetitiveness can be a big part of booking and selling travel, but it is important to note that minor changes can make a significant difference. 

 First up we have Soleil to talk about what is new and exciting with Norwegian Cruise Line to help you change up your client’s experience while onboard. Back by popular demand, Wanda Thomas is here! Today’s conversation is about tips and tools to help save you time in five key places. Those are customer service communication, email marketing, social media, financial tracking, and client appointment requests. 

Carolyn mentioned the Super Bowl and big events at the beginning of the episode. We talked about this in a past episode if you want more details: https://www.youtube.com/watch?v=b4mVzXGzDT4&t=3s  

While the amount of fun we have during our show repeats every week, the content continues to change and be a valuable resource for travel agents. Tune in next week for more KHM Today!

Become an agent with KHM Travel Group today! Check out our website to learn more: www.KHMTravel.com  

Show Date: 01/25/2023 

Welcome to our 100th episode! Today, we have a special episode focusing on the future of travel. We may not have a crystal ball, but we have some of the best in the travel business here with years of experience. 

Bill Coyle, Geoff Cox, and Rick Zimmerman from our Executive Team at KHM Travel Group answer some pressing questions about the future of travel. 

What are the game changers in land and sea for 2023? Are online travel agencies our competition? How do we handle them? Is there a solution to the airline problems we have been seeing? Is the Mexico smoking ban going to impact travel and their willingness to travel? What is one word of advice for travel agents in 2023? 

Wow, what an episode. Get ready for an extraordinary year! We want to give a special thank you to all our viewers and listeners over the last 100 episodes. Cheers many more episodes filled with industry news and straight up fun.

Become an agent with KHM Travel Group today! Check out our website to learn more: www.KHMTravel.com  

Have a question for #AskKHMToday? Want to be featured on the show, or have feedback to share? Let us know! www.KHMToday.com  

Become an agent with KHM Travel Group today! Check out our website to learn more: www.KHMTravel.com  

Show Date: 01/18/2023

Hello KHM Today viewers. You may think we traveled back in time based on the introduction, but while we love travel, time travel is not something we can sell...yet! Today’s show aired on January 18th, not the 11th. 

January 22nd is the start of the Lunar New Year. There are cultural differences in celebrating throughout the world, but they all have one thing in common: family. Food also plays a significant role.

Unfortunately, our other guest was not able to hop on. Even though our episode was brief, we hope you learned a lot about the Lunar New Year.

Always keep in mind the holidays and celebrations going on around the world when you are qualifying your travel clients.

We are gearing up for our 100th episode next week. Don't miss this amazing episode filled with special guests, LIVE from our home office in Ohio. It is going to be a blast.

Become an agent with KHM Travel Group today! Check out our website to learn more: www.KHMTravel.com  

Have a question for #AskKHMToday? Want to be featured on the show, or have feedback to share? Let us know! www.KHMToday.com  

Become an agent with KHM Travel Group today! Check out our website to learn more: www.KHMTravel.com  

Show Date: 1/11/2023

Hello KHM Today viewers and welcome back to another amazing episode. Today is national clean off your desk day. One way to get organized in this new year is to educate yourself and get all your ducks in a row.

First up we have Jennifer and Ben from ALG Vacations to talk about their new program called ALGV Pro. Whether you are new or experienced, every agent can learn something new.

Being a travel agent involves more than just booking a trip for a client. Hear from one of our agents, Laurence Pinckney, on how to make sure you are communicating effectively with your clients, so they are prepared for travel. 

Resources shared:
Smart Traveler Enrollment Program (STEP): https://step.state.gov/step/
Sherpa: https://apply.joinsherpa.com/travel-restrictions?affiliateId=sherpa&language=en-US

This is an episode you may need to listen to again. The content shared is so important to showing the value of a travel agent. Join us next week while we celebrate the Lunar New Year.

Be sure to check out our new Travel Agent Tips video about Alaska: https://www.youtube.com/watch?v=LAuZBc4GY8sn 

If you have a show idea for us, be sure to go to khmtoday.com and fill out our form.

Become an agent with KHM Travel Group today! Check out our website to learn more: www.KHMTravel.com  

Have a question for #AskKHMToday? Want to be featured on the show, or have feedback to share? Let us know! www.KHMToday.com  

Become an agent with KHM Travel Group today! Check out our website to learn more: www.KHMTravel.com  

Show Date: 01/04/2023

Welcome back 2 another great episode and the first of the year! Today we are looking back on all the fun we have had and looking forward 2 the future. 

Can you believe that we have been doing KHM Today for 2 years now? Every week we have a blast getting content together to share with the Travel Agent community.

Carolyn is joined by som behind-the-scenes stars involved in making the show a success. Hear about our favorite episodes, guests, and segments. 

What has been your favorite episode or segment? Comment below! Don’t forget you can go back and watch any of our past episodes. Check out the playlist: https://www.youtube.com/playlist?list=PL32CbrCgg-xsvf-0b2sFynKTxhXHin3qv 

We wish our viewers a happy, healthy, and successful new year. Join us next week for more fun!

Become an agent with KHM Travel Group today! Check out our website to learn more: www.KHMTravel.com  

Have a question for #AskKHMToday? Want to be featured on the show, or have feedback to share? Let us know! www.KHMToday.com  

Become an agent with KHM Travel Group today! Check out our website to learn more: www.KHMTravel.com  

Hello and welcome to our last show of 2023. We have an incredible line up this week. 

Tim Smith is back to talk about the unfailing boomerang. The good you do in life comes back. Maybe not the next day, but it always comes back. Keep that as a reminder as we start a new year. Continue to reach out to your clients. Even if you do not get the sale this time eventually, they will come back to you.  

Soleil Domagala, Director of National Accounts for Norwegian Cruise Line is back on our show to give us a look at what the future is going to look like for cruising. 

With the start of Hanukkah on December 18th, we thought it was important to talk about this festival of light. Hear our very own Ken Pomerantz talk about the history, the sentiment, and the food.  

Join us on January 4th, 2023, for a special episode. It is going 2 be a fun time. We wish all our listeners a very happy holiday. See you next year!

Become an agent with KHM Travel Group today! Check out our website to learn more: www.KHMTravel.com    

Have a question for #AskKHMToday? Want to be featured on the show, or have feedback to share? Let us know! www.KHMToday.com  

Become an agent with KHM Travel Group today! Check out our website to learn more: www.KHMTravel.com  

Hello and welcome to another episode of KHM Today! You may be having double vision. Yes, there are two episodes this week, but the LIVE, was interrupted so you missed some great content. Be sure to watch this video for maximum learning. 

Carolyn is back from sailing to talk to one of our very own agents, Jana Jackson. She is legally blind and here to talk about how she navigates the travel world.

Next up we have some holiday cheer. There are thousands of tours you can book with Viator for you or your clients that can spread joy during this winter season. No matter what you celebrate, there is a tour that you will enjoy.

Gone phishing! We are joined by one of KHM Travel Groups’ tech experts to talk about this serious threat that you need to be aware of to keep yourself safe.

Even our tech experts have issues, so we lost Jen there in the end, but we hope you learned something new today. See you next week!

Become an agent with KHM Travel Group today! Check out our website to learn more: www.KHMTravel.com  

Have a question for #AskKHMToday? Want to be featured on the show, or have feedback to share? Let us know! www.KHMToday.com  

Become an agent with KHM Travel Group today! Check out our website to learn more: www.KHMTravel.com  

Ahoy KHM Today viewers! Welcome to another great episode. Our very own fantastic host is aboard the Carnival Celebration gearing up to Sail-ebrate her birthday.

First up Carolyn is joined by two very special people from Carnival to give some insight into the magnificent ship and share their experience so far. Keep watching for a guest appearance from our very own BDM.

Next on deck we have Annie Yu, back to give more useful photo tips and things to consider while cruising.

Throughout all our episodes, Carolyn has been the one who has asked the questions. Now Viginia Ann is here to put her in the hot seat. Find out more about our fabulous host and hear what education she thinks will be key in 2023.

Don’t forget, if you are a KHM Travel Group agent, to check out your Agent Portal and Agent Only Facebook Page to keep up with our 12 Days of Learning. We are featuring content each weekday to help you with your travel business.

Not an agent with KHM Travel Group? Check out our Exclusive Agent Benefits series to learn how we support our independent travel agents: https://youtube.com/playlist?list=PL32CbrCgg-xucyY4xRiABdqqavIqZZbZ2

Sea you next week!

Become an agent with KHM Travel Group today! Check out our website to learn more: www.KHMTravel.com 
Have a question for #AskKHMToday? Want to be featured on the show, or have feedback to share? Let us know! www.KHMToday.com

Become an agent with KHM Travel Group today! Check out our website to learn more: www.KHMTravel.com