In this episode we talk about key concepts of better communication, understand the impact of empathy, kindness in the ways we communicate and also decode what makes a good engaging story. Antoni is a global keynote speaker and author. Over the course of 25 years, he has found 20 keys to great workplace communication which he talks about in his keynotes, blogs, books (he has authored/co-authored 12 books).
His occupational passion is centered around human communication with a focus on the workplace, and his mission is simple: He wants people to get along, to feel engaged and motivated going to work.
His keynotes are centred around three major topics namely Employee Engagement, Leadership Communication and Customer Experience.
Apart from the usual studies within leadership, sales etc. he has studied mental training, performance development, micro expressions, NLP, coaching, DISC and other pseudo-sciences. He is an amazing professional and even better person. To know more about him you can visit his website https://antonilacinai.com/