In this episode Brett sits down with Kristy Shell as they share candid moments ranging from the contrast of Florida sunshine and Illinois winter to the personal experiences that have shaped their lives. Kristy draws on over 25 years of experience in the medical and wellness fields to explain how everyday challenges and family connections inform her approach to compassionate care. Their conversation weaves together lighthearted banter and deep reflections on what it means to truly support patients and families through the complexities of the healthcare system.

Kristy Shell is a nurse healthcare advocate and system improvement champion who founded Haven Healthcare Advocates in 2020. Inspired by her own family’s struggles especially a challenging time when her father faced a critical health crisis. Kristy realized that many people needed a trusted guide to navigate an often overwhelming system. Her journey from bedside nursing to leading a comprehensive care management team shows how personal experiences can fuel a passion for making healthcare clearer and more accessible for everyone.

With a robust background that includes advanced studies in nursing leadership and public health at the University of Missouri along with degrees from Southern Illinois University and Barnes Jewish School of Nursing, Kristy brings both practical expertise and academic insight to her work. Her team provides full care management hospital advocacy and helps resolve issues from medical billing errors to navigating insurance appeals. Tune in to learn how Kristy Shell is transforming healthcare by ensuring that every patient understands their medical needs and receives the highest standard of care.

📩 Connect with Kristy Shell: [email protected]

Watch the Full Episode Here!