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What if calling your doctor's office actually worked? Alex Cohen, founder and CEO of Hello Patient, has cracked the code on healthcare's biggest pain point: those infuriating phone calls that leave you on hold forever or trapped in endless automated menus. In this episode of Lead with AI, Dr. Tamara Nall dives deep into how Hello Patient uses advanced AI to handle everything from appointment scheduling to prescription refills, serving millions of patient conversations while maintaining strict HIPAA compliance. Alex reveals the "holy smokes" moment when patients first experience truly intelligent healthcare automation that actually understands their needs. From his failed attempts to solve this problem four years ago at Carbon Health to building a platform that now manages hundreds of millions of patient interactions, Alex shares the breakthrough that finally made conversational AI work in healthcare. For multi-site medical practices with 10+ locations, this episode exposes how AI can transform every patient touchpoint from reactive customer service into proactive, personalized care that drives real business growth. The future of healthcare communication isn't just automated—it's intelligently human.
Follow or Subscribe to Lead with AI Podcast on your favorite platforms:
Website: https://leadwithaipodcast.com
Apple Podcasts: https://podcasts.apple.com/us/podcast/lead-with-ai/id1802979004
Spotify: https://open.spotify.com/show/01BFepfiNGP9pOrqWpmkud
Podbean: https://www.podbean.com/podcast-detail/8jf45-349988/Lead-With-AI-Podcast
Email: [email protected]
Follow Dr. Tamara Nall:
LinkedIn: https://www.linkedin.com/in/tamaranall/
Website: https://tamaranall.com/
Email: [email protected]
Follow Alex Cohen:
Company Website: https://alexjcohen.com/
LinkedIn: https://www.linkedin.com/in/alexander-cohen/
Twitter/X: https://x.com/anothercohen
Email: [email protected]
Follow Hello Patient:
Website: https://hellopatient.com
Twitter/X: https://x.com/hellopatient
LinkedIn: https://www.linkedin.com/company/hello-patient/
Email: [email protected]
What if your business could outlive you? Femi Bejide, CEO of Statisense, has built Immortal AI to make that vision reality. In this episode of Lead with AI, Dr. Tamara Nall explores how this trailblazing platform connects to over 100 different business applications, from social media and HR systems to stock exchanges, pulling scattered data into one unified dashboard. Femi reveals how 9 out of 10 businesses are completely data-blind, operating without insights from the very apps they use daily. His solution transforms every team member into a data analyst through drag-and-drop reporting that rivals Power BI combined with Canva's simplicity. From his early days simplifying complex government data for everyday Nigerians to building Africa's most-followed data platform, Femi shares the exact moment he realized this technology would change everything. For business owners with 10+ employees generating $500K+ annually, this episode unveils how AI can finally unlock the intelligence hiding in your existing systems. Currently emerging from beta, Immortal AI promises to become the benchmark for business data engagement worldwide.
Follow or Subscribe to Lead with AI Podcast on your favorite platforms:
Website: https://leadwithaipodcast.com
Apple Podcasts: https://podcasts.apple.com/us/podcast/lead-with-ai/id1802979004
Spotify: https://open.spotify.com/show/01BFepfiNGP9pOrqWpmkud
PodBean: https://www.podbean.com/podcast-detail/8jf45-349988/Lead-With-AI-Podcast
Email: [email protected]
Follow Dr. Tamara Nall:
LinkedIn: https://www.linkedin.com/in/tamaranall/
Website: https://tamaranall.com/
Email: [email protected]
Follow Femi Bejide:
LinkedIn: https://www.linkedin.com/in/femi-bejide-056704112/
Company Website: https://statisense.co
Immortal AI: https://immortal.statisense.co/
Follow Statisense:
Website: https://statisense.co
Twitter/X: https://x.com/StatiSense
Instagram: https://www.instagram.com/statisense/
Facebook: https://www.facebook.com/StatiSense/about/
Email: [email protected]
In this episode of Lead with AI, the conversation explores how traditional training methods are failing the 2.6 billion deskless workers who keep industries running daily. So-Young Kang, founder and CEO of GnowbeAI, reveals how her platform transforms the painful 3-6 month training creation process into a 3-6 minute mobile experience. Kang shares how her vision to "humanize the world through technology" led to building an AI agent trained in micro-learning, instructional design, and gamification that turns forgotten company documents into engaging multimedia training experiences. The breakthrough comes from meeting learners where they are: on their phones, not at desks. One client training 6,000 preschool teachers across 180 centers saved 80% of their productivity time while cutting costs from $10,000 per course to mere dollars. Kang demonstrates how GnowbeAI eliminates the need for instructional designers, developers, and graphics teams by creating complete training experiences from simple prompts or existing PDFs. The platform supports 70 languages and delivers training that works online, offline, synchronously, or asynchronously. Listeners can experience the transformation immediately by visiting gnowbe.ai to upload any document and watch AI create professional training in minutes.
In this episode of Lead with AI, Dr. Tamara Nall speaks with Howie Xu, Chief AI and Innovation Officer at Gen Digital, who reveals Norton Neo just 24 hours after its launch. Xu shares how their new AI-powered browser aims to disrupt the 30-year-old browsing paradigm by learning user behavior and staying ahead of their needs, like having "Superman sitting next to you" while you browse. With Gen Digital's 500 million users and world-class cybersecurity intelligence behind Norton and LifeLock, Xu explains how they're addressing the reality that only 39% of people trust AI by creating safe AI experiences. The conversation explores the challenges of innovating within large corporations, comparing how Google invented transformer models but OpenAI launched ChatGPT first. Xu envisions a future where AI will disrupt transportation, healthcare, and education within 5-10 years, predicting that AI scientists will eventually win Nobel Prizes in all remaining categories after winning physics and chemistry in 2024. For listeners wanting to experience this browser revolution first-hand, Norton Neo is available at neotoday.ai, though Xu warns the current activation process has limited availability. The episode concludes with Xu's bold assertion that AI is simultaneously both overhyped and under hyped, setting the stage for a future where knowledge work gets completely reimagined rather than simply automated.
In this episode of Lead with AI, Dr. Tamara Nall interviews Krishna Gupta, co-founder of Presto, who reveals how AI is already serving millions of customers at drive-thrus across America - and most people can't even tell the difference. Gupta explains his "neuro-symbolic" approach that combines large language models with human oversight to prevent the kind of hallucinations that could turn "burger without onions" into "burger with only onions." The conversation takes a fascinating turn when Gupta describes how voice AI can now identify customer demographics in real-time, allowing restaurants to test new products and personalize offers without collecting personal data. Restaurant employees at chains like Taco John's and Carl's Jr. have started treating the AI as a genuine team member, freeing them to focus on food quality and customer connection rather than repetitive order-taking. Gupta makes a striking prediction that AI boyfriends and girlfriends will become far more common than most people expect, while sharing his philosophy that the best AI companies keep humans at the center of their mission. For listeners curious to experience this technology firsthand, Presto is already deployed at drive-thrus nationwide, with TikTok users documenting their interactions and more restaurant chains rolling out the system every month.
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