In this podcast, Heidrick & Struggles’ Samantha Carey speaks with Paul Markovich and Mary O’Hara, the CEO and CHRO, respectively, of Blue Shield of California, a $22 billion nonprofit health plan seeking to transform the healthcare system. They share their leadership journeys, emphasizing the importance of continuous learning and challenging and improving oneself in order to make a difference not only within the company but also in the healthcare industry. They discuss how effective leadership is a combination of integrity, authenticity, and humility, which are key to engaging people’s hearts as well as their minds and inspiring commitment throughout the organization, helping Blue Shield to fight “the world’s fight.”

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