One Knight in Product

Leading & Evolving Product Teams Through Hyperscale (with Brian Shen, Product Director @ ClickUp)

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An interview with Brian Shen. Brian is Product Director and head of Product Ops at ClickUp, an all-in-one productivity platform that you've definitely seen an advertisement for recently. ClickUp are taking aim at JIRA and other productivity platforms and aim to "save you one day a week". The company is on a hypergrowth path and Brian is trying to ensure the team remains effective along the way.

We talk about a lot, including:

  • What ClickUp does, how it's different from other productivity tools, and how they can "save you one day a week"
  • How they can avoid becoming the next JIRA, and how they aim to keep UX at the centre & develop a fully integrated solution
  • How they use Product Ops at ClickUp and whether it's fair to label Product Ops as merely "process people" or whether they're strategic enabler for the business
  • How using ClickUp within the product team helps them to build a tool that helps product people build products using ClickUp
  • Some of the challenges of running a product team during hypergrowth & some of the things they've had to change along the way
  • The problems with "unintentional communication", why you have to vary your message for your audience and the importance of telling a coherent story
  • How to prepare for a live talk to thousands of people at your company conferences and how stretch experiences like this help you become a better leader

    • And much more!

    Check out ClickUp

    If ClickUp sounds good to you, and you want to see if you can save one day a week, why not check out ClickUp.com?

    Contact Brian

    You can reach out to Brian on LinkedIn.

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