Lean Blog Audio

Lean People Don't Say Things Like "Idiot Proofing"


Listen Later

In the Lean approach, we don't call people idiots or dummies. We don't say, or shouldn't say, things like "idiot proofing" or "dummy proofing."There's an old Toyota story about how the term "fool proofing" upset an employee, they switched to using the equivalent of "mistake proofing" or "error proofing." Read more about the story in a comment on an old blog post of mine.
Terms like mistake proofing help us focus on the process and the system instead of blaming individuals. Instead of labeling people as idiots, we have to focus on improving the system so it's easier to do the right thing and harder for errors to occur.
...more
View all episodesView all episodes
Download on the App Store

Lean Blog AudioBy Mark Graban

  • 4.1
  • 4.1
  • 4.1
  • 4.1
  • 4.1

4.1

15 ratings


More shows like Lean Blog Audio

View all
Lean Blog Interviews - Healthcare, Manufacturing, Business, and Leadership by Mark Graban

Lean Blog Interviews - Healthcare, Manufacturing, Business, and Leadership

46 Listeners

Freakonomics Radio by Freakonomics Radio + Stitcher

Freakonomics Radio

32,081 Listeners

Gemba Academy Podcast: Lean Six Sigma | Toyota Kata | Productivity | Leadership by Ron Pereira: Lean Thinker & Co-Founder of Gemba Academy

Gemba Academy Podcast: Lean Six Sigma | Toyota Kata | Productivity | Leadership

199 Listeners

KaiNexus: Continuous Improvement, Leadership, and More by KaiNexus

KaiNexus: Continuous Improvement, Leadership, and More

28 Listeners

The New Yorker Radio Hour by WNYC Studios and The New Yorker

The New Yorker Radio Hour

6,666 Listeners

The Daily by The New York Times

The Daily

110,802 Listeners

WLEI - Lean Enterprise Institute's Podcast by Lean Enterprise Institute

WLEI - Lean Enterprise Institute's Podcast

20 Listeners

Interesting Times with Ross Douthat by New York Times Opinion

Interesting Times with Ross Douthat

6,924 Listeners

Lean Coffee Talk (formerly known as Lean Whiskey) by Mark Graban & Jamie Flinchbaugh

Lean Coffee Talk (formerly known as Lean Whiskey)

10 Listeners

My Favorite Mistake: Business Lessons from Failures and Success by Mark Graban

My Favorite Mistake: Business Lessons from Failures and Success

38 Listeners