http://leanblog.org/audio124

I made a few tweaks to the content of the 3rd edition's "first pages" based on some input from Jamie Bonini, vice president of the TSSC group within Toyota. They are the ones that did the great work with UCLA Harbor Medical Center and others, as highlighted in "The Toyota Effect" videos and earlier work with the NYC Food Bank.Jamie talked with me and contributed a number of thoughts and ideas about the Toyota Production System and what we might describe elsewhere as "Lean Culture."

There's a triangle diagram on the TSSC webpage that describes an "integrated system" that consists of:

technical methods

managerial methods

philosophy