As the expression goes "To err is human, but to forgive is divine" (Alexander Pope).
As Human beings are we heroes or hazards when it comes to looking into the benefits of human factors awareness in High Performing Teams and individuals in High Risk Environments or Organisations?
In this show, let's talk to Phil Smith and discover:
How to understand the potential for making errors is a important in developing strategies to prevent those very human errors from becoming catastrophes;
How cognitive and social factors affect workers’ performance and minimise error occurrence;
What factors help ensure that teams of technically competent people working together achieve their collective and individual goals whilst maintaining high standards of professionalism and safety?
How to implement and manage non-technical skills awareness in High Risk Environments, e.g. Aviation, Healthcare, Oil & Gas
What do we know about Crew Resource Management (CRM) training and how CRM guidelines for the O&G Industry were developed
With 20 years service in the RAF and 14 years Running Critical Team Performance, Phil has been involved with introducing the WHO Safer Surgical Checklist into the NHS. Phil was commissioned by the IOGP to help write the CRM Guidelines for the O&G industry and also worked with High Threat Bomb Disposal and Search Teams.
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