John Helmer talks to Nick Shackleton-Jones about his book ‘How People Learn’. Nick is an award-winning, influential and controversial thought leader who has held senior learning and development posts at Siemens, BBC and BP. He is now Director, Learning & Performance Innovation at PA Consulting Group.   You can buy the book at: https://www.amazon.co.uk/How-People-Learn-Designing-Performance/dp/0749484705 Nick on Twitter: @shackletonjones      01:22 About the book 04:04 Its ambitions 07:16 The affective context model 16:40 Instructional design 22:51 The learner experience 25:30 Learning in the flow of work 28:14 Are things getting better? 31:22 Business and emotion 33:12 Sentiment analysis and AI 37:46 Innovation 40:02 Hardest lesson Nick’s ever learned   Contact John Helmer: Twitter: @johnhelmer LinkedIn: https://www.linkedin.com/in/johnhelmer/ Website: http://johnhelmerconsulting.com/