Learning Uncut

Justine Jardine describes the 'build as you go' approach that she used to developing a learning solution and resources for software implementation in an Agile project at Coca-Cola Amatil. She found that once she embraced a mindset of iterative change and human-centred design approaches it helped her to create a more sustainable and effective learning solution than in traditional software project environment.

Hosts: Michelle Ockers and Karen Moloney

Transcript and related resources: https://learninguncut.global/podcast/12/

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The NSW Department of Education introduced a distributed authorship approach with user generated content to support peer-to-peer learning for teachers. Rob Wilkins talks about how the change was rolled out, the challenges and wins and why we, as L&D, need to "let go and let learn."

Hosts: Karen Moloney & Michelle Ockers

Transcript and related resources: https://learninguncut.global/podcast/11/

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Digital literacy is not a new concept having been widely researched since the mid-1990s. Yet the definitions remain contested and can extend to include socio-cultural and political dimensions. Current perspectives are willing to accept that digital literacies exist as a plural phenomenon inclusive of information literacy, computer literacy, network literacy, and media literacy. However, it must also address the basic skills required to address new ways of learning and working in an increasingly complex digital environment.

The evolving digital capabilities contained in the framework are not about the technology; they go beyond skills sets to be mapped against competency frameworks. They exist at the intersection of people and technology, work and learning. They evolve as an organisation or institution transforms its foundational elements of being in business – how people interact within the organisation, how learning is embedded, how work is organised, and how information is shared. Digital capabilities are both personal and collective; they belong to you and your learning context.

The digital capabilities framework is based on outcomes from doctoral research and developed through engagement with professional educators in organisational learning. It provides guided pathways through scenarios that aim to support people being able to learn and perform effectively in the fast-moving, complex digital world that is shaping new realities of learning.

Hosts: Karen Moloney and Michelle Ockers

Transcript and related resources: https://learninguncut.global/podcast/10/

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Danny Ginsberg and Hayley Steer discuss the award-winning CREATE program they led at Specsavers. Inspired by insights from market research, the Training and Development team observed retail staff who were delivering a great customer experience and identified the capabilities that they applied. For just one lens type alone the stores that have completed the CREATE program have generated an additional $2million in sales.

Hosts: Michelle Ockers & Karen Moloney

Transcript and related resources: https://learninguncut.global/podcast/9/

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Project 100 was the response of Victoria Polytechnic to a State government policy change that eliminated public funding directly to training providers and increased competition in the sector.

Gail Bray led this 3-year strategic initiative which radically transformed 100 qualifications following a modern blended learning delivery model enabled by digital technology and focused on skill development, job outcomes, and career progression.

Hosts: Michelle Ockers and Karen Moloney

Transcript and related resources: https://learninguncut.global/podcast/8/

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Emma Weber and Marie Daniels discuss the use of a coaching chatbot to support learning transfer following a formal course.

Hosts: Michelle Ockers & Karen Moloney

Transcript and related resources: https://learninguncut.global/podcast/7/

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Kate Fraser, talks about the use of a Capability Framework as a foundational input to developing an Academy at Standards Australia. She discusses how their framework was developed, how it's been used and the value it's created, and maintaining the framework.

Hosts: Michelle Ockers and Karen Moloney

Transcript and related resources: https://learninguncut.global/podcast/6/

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Renetta and James discuss the adoption of Agile practices by Learning and Development at the Bank of New Zealand.

Hosts: Michelle Ockers and Karen Moloney

Transcript and related resources: https://learninguncut.global/podcast/5/

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The retail sector has struggled in recent years and employers are looking for different ways to engage with their sales teams to provide a better service to their customers, improve retention rates and ultimately make more sales. In this episode, Denise Meyerson shares a case study of a project which took a different approach to customer service learning and almost overnight resulted in sales targets that hadn't been achieved in the past two years suddenly being achieved and stretch targets that hadn't been achieved or hadn't even been dreamt of were being hit.

Hosts: Karen Moloney & Michelle Ockers

Transcript and related resources: https://learninguncut.global/podcast/4/

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Tony talks about Westpac's Skills for Life program which aims to help employees develop generic, portable skills that will be valuable to 2025.

Hosts: Michelle Ockers and Karen Moloney

Transcript and related resources: https://learninguncut.global/podcast/3/

Podcast information and more episodes: https://learninguncut.global/podcast/