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This Candid Conversation with Alex follows the history in the Industry of the Used Parts Business. When and how did it start? Why did it start in the first place? How does it operate? Why is it still a viable option for the machine owner? There is a very sketchy understanding of this aspect of the parts business with the people under the age of 45. The baby boomer generation has done a poor job of sharing this knowledge and information. Be sure not to miss this important Candid Conversation.

Visit us at LearningWithoutScars.org for more training solutions for Equipment Dealerships - Construction, Mining, Agriculture, Cranes, Trucks and Trailers.

We provide comprehensive online learning programs for employees starting with an individualized skills assessment to a personalized employee development program designed for their skill level.

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This Candid Conversation with Alex is the second in a series and follows on the history in the Industry of Technology and process effectiveness.  This time we talk about where we are today. This is reflecting on our “Paper to Glass” transitions in technology. How we have developed a series of stand-alone systems that need to be integrated. Be sure not to miss this important Candid Conversation.

Visit us at LearningWithoutScars.org for more training solutions for Equipment Dealerships - Construction, Mining, Agriculture, Cranes, Trucks and Trailers.

We provide comprehensive online learning programs for employees starting with an individualized skills assessment to a personalized employee development program designed for their skill level.

Send us Fan Mail

This Candid Conversation with Sonya is the second Candid Conversation on Year End Reviews. We add more meat to the bones in this conversation. The Year end Review is a reflection on past performance as well as foretelling and discussing what comes next. All of the year end reviews require trust between the leader and the employee. The discussions need to be aligned with the Strategy of the business at hand. They need to provide both short term goals for each employee as well as a review of how the employee and also the leader did in the previous period. Don't miss this important Candid Conversation.

Visit us at LearningWithoutScars.org for more training solutions for Equipment Dealerships - Construction, Mining, Agriculture, Cranes, Trucks and Trailers.

We provide comprehensive online learning programs for employees starting with an individualized skills assessment to a personalized employee development program designed for their skill level.

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This Candid Conversation with Bruce follows upon his recent blog post - "It's Lonely and I'm My Worst Enemy.". This is the third Podcast with Bruce. Starting with his view of being a "Business Therapist" to his view on how businesses need to approach the workforce; finding, attracting, hiring, developing, retaining employees; Bruce in this Podcast deals with the Leader's and the Entrepreneur's biggest dilemma - fear of failure. In this important Candid Conversation Bruce and I explore this fear. How it comes about and what can be done to overcome it.

Visit us at LearningWithoutScars.org for more training solutions for Equipment Dealerships - Construction, Mining, Agriculture, Cranes, Trucks and Trailers.

We provide comprehensive online learning programs for employees starting with an individualized skills assessment to a personalized employee development program designed for their skill level.

Send us Fan Mail

This Candid Conversation with Mets continues the discussion on the Digital Dealership. We introduced this subject back in April then transitioned to the fundamental data element machine ownership, then we took on the challenge of this change. This conversation deals with action items, what I call Triggers.  We talked about how Amazon and Google approach their businesses. How Six Sigma was implemented. The fact that we are problem businesses not problem avoiding businesses. This latest step in the Digital Dealership should not be missed.

Visit us at LearningWithoutScars.org for more training solutions for Equipment Dealerships - Construction, Mining, Agriculture, Cranes, Trucks and Trailers.

We provide comprehensive online learning programs for employees starting with an individualized skills assessment to a personalized employee development program designed for their skill level.

Send us Fan Mail

This Candid Conversation is with Alex Schuessler the principal founder of SmartEquip. We discuss Alex's background in the equipment Industry. This conversation covers the gross profit changes in equipment, the changed world for OEM dealers relative to the Rental Business and Contractors. The foundational data in Industry from Alex's days with Harvard and MIT and to become a Junior Professor at NYU. His involvement with CAT Rental Services in South America. The use of Statisticians in this Industry and much more. This Version #1 is a Podcast that should not be missed. There will be a continuation of the conversation in October.

Visit us at LearningWithoutScars.org for more training solutions for Equipment Dealerships - Construction, Mining, Agriculture, Cranes, Trucks and Trailers.

We provide comprehensive online learning programs for employees starting with an individualized skills assessment to a personalized employee development program designed for their skill level.

Send us Fan Mail

The Digital Dealership continues in this Podcast. We review the machine ownership and a better use of information to drive equipment sales. We review Mets' blogs of Self Service and Change or Remain. The conversation points at the next step. The impact of the generational challenges of knowledge/experience and resistance to change. The need to have "employees" who understand and can lead the business to understanding this most important item. This is a Podcast that should not be missed.

Visit us at LearningWithoutScars.org for more training solutions for Equipment Dealerships - Construction, Mining, Agriculture, Cranes, Trucks and Trailers.

We provide comprehensive online learning programs for employees starting with an individualized skills assessment to a personalized employee development program designed for their skill level.

Send us Fan Mail

Human Relations is the Practice of Managing the Human Asset in a business. In this discussion Bruce talks about establishing his business and operating as the "Business Therapist" in his role as a consultant and coach. We talk about the employees as an extension of the owner's needs and wants. How job function descriptions and performance criteria are critical in establishing clarity on what is needed and why. Don't miss this important review of developing good working relations within your business.

Visit us at LearningWithoutScars.org for more training solutions for Equipment Dealerships - Construction, Mining, Agriculture, Cranes, Trucks and Trailers.

We provide comprehensive online learning programs for employees starting with an individualized skills assessment to a personalized employee development program designed for their skill level.

Send us Fan Mail

The Year End Performance Review is the theme to this Podcast with Sonya Law. Sonya starts off with an index that could be used for a Doctoral Dissertation of things to do relative to a performance review. This will be a theme for us at Learning Without Scars over the next few months as we believe that there is a large pool of untapped talent in the workplace that can be tapped with enlightened leaders conducting annual performance reviews. 

Visit us at LearningWithoutScars.org for more training solutions for Equipment Dealerships - Construction, Mining, Agriculture, Cranes, Trucks and Trailers.

We provide comprehensive online learning programs for employees starting with an individualized skills assessment to a personalized employee development program designed for their skill level.

Send us Fan Mail

The Lessons Learned Podcasts will provide more detail on the Learning Without Scars business. This initial Podcast deals with our development from Classroom and Webinar training to the Internet Based Training we offer today. This is the first of these discussions on lessons that we have learned and are in the process of learning as we adapt learning products to the reality of the current Industry.

Visit us at LearningWithoutScars.org for more training solutions for Equipment Dealerships - Construction, Mining, Agriculture, Cranes, Trucks and Trailers.

We provide comprehensive online learning programs for employees starting with an individualized skills assessment to a personalized employee development program designed for their skill level.