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Kyle and Matt discuss the importance of focus, continuous improvement, and how doing the hard boring work will make you richer than shiny ball syndrome will.
Kyle and Matt talk about the S curve in business, why growth is never linear, and how leaders should anticipate flat periods and use them as opportunities to reflect and evolve.
Kyle and Matt discuss daily routines, why there's no one right size fits all, the importance of reflection points, and why some activities are better in the morning, and others at night.
Kyle and Matt discuss Traction/EOS by Gino Wickman, and the upsides and traps of rolling out any business system or framework.
Kyle and Matt discuss what to do when you realize your business isn't working and there are serious issues to fix. Matt relays his framework for working through these challenges which include answering; Profitability through which customer mix through which capabilities/people/technology is needed and then how to measure it through KPIs. Kyle and Matt discuss each of these components.
Kyle and Matt discuss Andy Grove's approach to annual performance appraisals, why surprises may come up even with regular 1:1s, how to handle 360 feedback, and the importance of knowing an employee's long term goals as you coach them to success in their role.
Kyle and Matt are joined by special guest, Bill Wilson, exited founder, business coach, and pricing expert, who discuss pricing strategies during an economic downturn. Should you increase pricing? Discount? For whom? How?
In this episode, Kyle and Matt discuss the best way to train new leaders in an organization in a way that gives them experience before being promoted without losing high potential individual contributors.
Kyle and Matt discuss the challenges in marketing high-end professional services when you don't have a niche industry you serve.
Kyle and Matt discuss building a brand when you're a small business selling to enterprises, and whether it even matters. Along the way, they discuss customer discovery to map the buying journey.
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