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In this episode of Talking Pools, Wayne shares his harrowing experience with a cardiac event that nearly cost him his life. He discusses the support he received from his family and medical professionals, reflecting on the importance of health and recovery. The conversation then shifts to the implications of such health scares on life perspectives and the lessons learned. The hosts also delve into the complexities of insurance, particularly regarding hazmat liability in the pool service industry, emphasizing the need for proper coverage. Finally, they address communication challenges within the pool service team, highlighting the importance of clear communication with clients and among team members to ensure smooth operations and maintain trust.

takeaways

• Wayne experienced a cardiac event that was life-threatening.
• The importance of immediate medical response and support from family.
• Health issues can change one's perspective on life.
• Insurance coverage is crucial for pool service businesses.
• Communication is key in maintaining client relationships.
• Employees must be responsible and communicate effectively.
• Trust between employers and employees is essential.
• Health scares can serve as wake-up calls for better self-care.
• Proper training and communication can prevent misunderstandings.
• It's important to engage with listeners and share experiences.

Sound Bites

• "I am the walking dead right now"
• "It's the weird stuff that happens"
• "You can't babysit your employees"

Chapters

00:00
Wayne's Health Scare: A Personal Journey

05:51
Recovery and Reflections on Life

11:30
Understanding Cardiac Events and Their Impact

14:36
Insurance Insights: Protecting Your Business

20:39
Communication Challenges in Pool Service

32:31
Navigating Employee Responsibility and Trust

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