The most played episodes among Podcast App listeners.

1. 1
   Number 1: Episode 2

   Award winning drama set in an Ambulance Control Room. Carrie must deal with the fallout from a car having driven into a crowd of protestors, all the time maintaining her compassion and ability to deal with other people’s emergencies whilst facing face down her own fears that her husband is among those injured. The programme contains scenes of a traumatic nature. Carrie ….. Sarah Ridgeway Will ….. Rick Warden Ian ….. Michael Jibson Jake ….. Sam Swann Policewoman/Operator….. Yasmin Mwanza Jogger/Gareth ….. Stephen Wight John ….. John Hollingworth Med-Reg/Rosie ….. Holli Dempsey Peter/Humphrey ….. Sam Dale Henny ….. Georgie Glen Production Co-ordinator ….. Luke MacGregor Technical Producers ….. Keith Graham, Sam Dickinson Writer ….. Al Smith Director ….. Sally Avens A BBC Studios Production.

   May 07, 2026·45min
   Play
2. 2
   Number 2: Episode 1

   Carrie is a call handler for the ambulance service. Every day she makes split-second decisions as she deals with a succession of emergencies; from a young man who has fallen whilst attempting to put up a flag, to a mother dealing with the death of her only son. Carrie is gifted with the knack of calmly helping people through their most vulnerable moments. Each episode is a collage of heart-stopping stories, where Carrie’s indiscriminate acts of kindness can mean the difference between life and death. The programme contains scenes of a traumatic nature. Carrie ….. Sarah Ridgeway Will ….. Rick Warden Ian ….. Michael Jibson Nick ….. Archie Christoph-Allen David/ Æssan ….. Keneth Collard Peter ….. Sam Dale Bella ….. Sadie Gray Natalie ….. Anna Spearpoint Lauren ….. Yasmin Mwanza Gwen ….. Clare Corbett Production Co-ordinator ….. Luke MacGregor Technical Producers ….. Keith Graham, Sam Dickinson Writer ….. Al Smith Director ….. Sally Avens A BBC Studios Production.

   May 06, 2026·45min
   Play
3. 3
   Number 3: Part Two

   Carrie ...... Sarah Ridgeway Will .....Rick Warden Ian ..... Michael Jibson Oscar ..... Alex Laurence-Philips Paul ..... Jason Barnett Lindsay ..... Maggie Service James/Luke ....... Tayla Kovacevic-Ebong Maira ..... Aoife Moss Technical Producers ...... Andrew Garratt & Neva Missirian Production Co-ordinator ..... Luke MacGregor Writer ..... Al Smith Director ..... Sally Avens A BBC Studios Audio Production Award winning drama set in an Ambulance Control Room. As Carrie struggles with her own feelings of redundancy at work and loss in her personal life she faces a barrage of calls from members of the public in danger of losing their own loved ones. The series contains scenes of a traumatic nature. For details of organisations which offer advice and support with pregnancy related issues, go online to bbc.co.uk/actionline

   September 24, 2025·45min
   Play
4. 4
   Number 4: Part One

   The award winning drama set in an Ambulance Control Room. Carrie is a call handler for the ambulance service. Every day she makes split-second decisions as she deals with a succession of emergencies; from a young woman who has been sexually assaulted to a vicious attack on an ambulance crew. Carrie is gifted with the knack of calmly helping people through their most vulnerable moments. Each episode is a collage of heart-stopping stories, where Carrie’s indiscriminate acts of kindness can mean the difference between life and death But how can a newly pregnant Carrie maintain a calm facade when she has to work with an AI system that can listen but doesn't always understand and her own body rebelling against her. For details of organisations which offer advice and support with pregnancy related issues, go online to bbc.co.uk/actionline Carrie ..... Sarah Ridgeway Will ..... Rick Warden Ian ..... Michael Jibson Caitlyn ..... Rowan Robinson Dan/Doctor ..... Tom Victor Flo/Holly ..... Abbie Andrews Isaac ....Keenan Munn-Francis Andy ..... Jason Barnett Nina ..... Kitty O'Sullivan Receptionist ..... Maggie Service Technical Producers ..... Andrew Garratt & Neva Missirian Production Co-ordinator ..... Luke MacGregor Writer ..... Al Smith Director ..... Sally Avens A BBC Studios Audio Production

   September 23, 2025·44min
   Play
5. 5
   Number 5: Part Two

   CARRIE ..... Sarah Ridgeway WILL ..... Rick Warden IAN ..... Michael Jibson DIVYA ...... Vineeta Rishi UPSTAIRS ANGE/JAN ..... Rebecca Crankshaw ROSS ..... Jonnie Broadbent CLAIRE ..... Gabrielle Scawthorn RONNIE ..... Shreya Lallu VIX ..... Andi Bickers MARK/TONY ..... Nuhazet Diaz Cano Production Co-ordinator ..... Maggie Olgiati Technical Producers ...... Alison Craig, Peter Ringrose Writer ...... Al Smith Director ..... Sally Avens The multi award winning drama set in an ambulance control room. Carrie is always calm under pressure even when dealing with matters of life and death. But when she is asked to lie to save a colleague's skin she finds herself questioning her own judgement and jeopardising her career.

   August 13, 2024·45min
   Play