Host Jess Del Fiacco and ILSR Co-Director John Farrell speak with Gina Schaefer, owner of A Few Cool Hardware Stores in the D.C. area. Gina talks about how she and her husband got into the hardware business and explains some of the steps they've taken to adapt operations in order to safely serve customers during the pandemic, including moving to curbside pick-up and online ordering, changing operating hours and staffing, and adjusting the products they stock.