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With the advent of direct to consumer sales, not only is the forward supply chain coming under pressure, but more and more purchases are being returned, impacting the reverse supply chain.

To help large organisations manage this ReverseLogix have developed their returns management system (RMS), and to find out more about this, I invited Des Frawley to come on the podcast to tell us all about it.

We had a fascinating conversation covering why there is increasingly a need for a reverse logistics platform, the differences between forward, and reverse supply chains, and what the future of the reverse supply chain looks like

I learned loads, I hope you do too...

If you have any comments/suggestions or questions for the podcast - feel free to leave me a voice message over on my SpeakPipe page or just send it to me as a direct message on Twitter/LinkedIn. Audio messages will get played (unless you specifically ask me not to).

If you want to learn more about how to juggle sustainability and efficiency mandates while recovering from pandemic-induced disruptions, meeting growth targets, and preparing for an uncertain future, check out our Oxford Economics research report here.

And if you want to read up on our Industry 4.0 blueprint repost, head on over to https://www.sap.com/cmp/dg/intro-industry40/index.html, and if you liked this show, please do

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