Marketplace Risk’s Elle Tucker talks to Neil Tunbridge, Co-Founder of Mellow.store, one of the first marketplaces focusing solely on CBD products. In this fascinating episode, Neil shares his story of setting up a marketplace for something which has only recently ceased to be a very niche product. As the broader acceptance of CBD as a wellness product grows, market size is increasing rapidly too. What does this mean when you’re building a marketplace, in terms of onboarding and verifying sellers? And how can you build a community when you’re completely new to this world?

In the first episode of Series Three of the Platform Podcast, Marketplace Risk’s Elle Tucker talks to Juliet Eccleston, CEO and Founder of Any Good? and newly appointed Chair of Sharing Economy UK. Juliet shares her story of creating Any Good?, a new, platformed-based way to find talent using the power of community, and talks about the impact of the pandemic on recruitment. She also shares her thoughts with Elle on her new role as Chair of Sharing Economy UK, and considers the challenges ahead as we move into the new normal, and her hopes for the sharing economy both in the UK, and worldwide.

Marketplace Risk’s Elle Tucker talks to Mike Sasaki, Head of Global Customer Success at Mitek, about current biometric screening types, and what the future holds for biometric verification technology. From physiological to behavioral biometrics, Mike explains the importance for marketplace startups of creating a digital identity solution that’s designed to prevent fraud, increase conversions and streamline operations. Elle and Mike talk about how the landscape has changed for during the global pandemic and look ahead to the importance of fraud prevention in the ’new normal.'

Adelin Cai, Chair and Co-Founder of the Trust & Safety Professional Association (TSPA) talks to Elle Tucker about how the association came about, the need for training, support and education for trust and safety professionals, and what trust and safety means in a world where we are increasingly online. In this fascinating discussion, Elle and Adelin discuss the importance of developing and enforcing principles and policies that define acceptable behavior and content online - and how these have evolved through the COVID-19 crisis.

Elle Tucker talks to Brian Colsell of Cheqbook about how important it is for gig marketplaces to be constantly looking for ways to protect their business, protect their contractors, and to make both parties as profitable as possible. In this deep dive, Brian and Elle discuss the many independents out there who are growing operations working within several platforms - and how gig marketplace founders can both attract them and retain them by supporting them to carry out better business management.

Elle Tucker talks to Katie Zigelman of Spectrum labs about user generated content on platforms, which includes a wide range of forms of content. How can it be moderated, and how can you set the rules that fit in with the type of platform you have created? In this fascinating conversation, Katie and Elle explore discuss what can go wrong when content isn’t moderated, the risks of spam, and the importance of diversity when you are thinking about putting together a team to focus on this.

Marketplace Risk’s Elle Tucker talks to Rich Stuppy, Chief Customer Experience Officer at Kount, about the rapidly changing face of fraud, especially in a year when more and more people are using platforms. Rich’s role at the ‘coal face’ of fraud innovation means he has a unique view on this world, and a firm belief that beating fraud isn’t just a money-saving exercise, but for the greater good. In this thought-provoking conversation, Rich talks about how he got into fraud prevention, how he identifies new and emerging threats and trends, and what about this space inspires him the most.

Jillian Slyfield, Aon’s Digital Economy Practice Leader, joins Marketplace Risk’s Elle Tucker for an engaging discussion around the world of digital innovation. Jillian’s position in the centre of the global digital economy gives her a unique perspective on the world of marketplaces and the importance of innovation, not just for the platforms themselves, but for the insurance that supports them. In this lively conversation, Jillian divulges the space she’d most like to see disrupted (clue: it’s something we all hate to do) and talks about her hopes for increased diversity in the world of technology.

Elle Tucker talks to Jeremy Gottschalk, Marketplace Risk Founder, about the changing landscape of gig and sharing platforms and the implications for trust & safety and risk management. Elle asks Jeremy about what 2020 has meant for marketplaces startups, as well as for the Marketplace Risk platform, itself. In this fascinating conversation, Jeremy also shares his optimistic predictions for 2021. A must-listen.

Iman Fadaei of Whitelance talks to Elle Tucker about how a ‘reverse’ skills or gig economy marketplace works, his own marketplace Crowdskills - and the part it played in the creation of Whitelance, a tech solution that helps gig economy platform founders get started more easily. Elle and Iman discuss the risks involved for early stage startups, the ‘ baby boom’ of gig platform launches during the pandemic - and Iman shares his predictions for the future of work as the world recovers.