Elle Tucker talks to Tim Metzner of Coterie Insurance about the importance of insurance for two-sided service marketplaces. With more and more gig platforms launching, it’s vital that in the early stages founders consider the role insurance will play in their ability to launch, grow and scale. In this lively conversation, Elle and Tim explore what is often the missing piece of the puzzle in the startup planning phase, and Tim shares his top three tips for gig economy founders to think about when they are getting started.

Any online marketplace hoping to scale will face litigation risk. The first line of defense: a strategy that mitigates that risk leveraging your terms of use/service. In this episode, Elle Tucker talks with PactSafe Founder and CEO about creating and deploying bullet-proof terms of use/service to protect your marketplace by limiting liability and exposure, eliminating class action lawsuits, reducing litigation costs, and even avoiding nuisance claims, among other things. She also discusses common mistakes startups make and how to avoid them!

Elle Tucker talks to Uri Arad of Identiq about using a peer-to-peer network to beat fraud. In this fascinating conversation, Elle takes a deep dive with Uri into this intriguing concept, which means that no company shares any of their customers data. It’s called providerless technology, but how exactly does it work? What are the benefits? And what other potential is there for P2P tech support to P2P platforms?

In this podcast Elle talks to James Zimbardi about the sharing economy of ‘stuff’, renting peer to peer the items we need rather than buying them. How does a platform that specializes in this become scalable, and what are the pitfalls and challenges, the risks and rewards? Leveraging his knowledge gained from creating RentItems, James explains in this fascinating conversation the difference between horizontal and vertical peer to peer rental marketplaces, and the pros and cons of a niche offering.

Marketplace Risk's Elle Tucker talks to Bec Faye, Marketplace Growth Consultant and founder of the Marketplace Playbook, about her ‘8 pillars’ of marketplace success. Australia-based Bec talks us through her innovative approach to marketplace growth and explains to Elle the importance of this holistic approach when it comes to building and scaling a two or multi sided platform.

Manfredi Sassoli de Bianchi continues his conversation with Marketplace Risk's Elle Tucker about platform strategy, this time focusing on the ‘war’ between the big platforms that he chronicles on his LinkedIn feed, who are all jostling for position in the e-commerce world. Elle and Manfredi explore what it means when social media platforms start playing in this space, and ponder on how long Amazon will reign supreme in the world of digital shopping. What do these shifts mean for marketplaces?

Marketplace Risk's Elle Tucker talks to Merilee Karr, CEO of UnderTheDoormat and Chair of the UK Short Term Accommodation Association, about the future now faced by short stay platforms. Merilee recaps on the challenging start to 2020 for the whole travel industry and looks ahead, discussing with Elle what part the platform economy will play in a post-pandemic travel landscape and the positive learnings we can all take from the crisis.

Marianne Olsson, Strategic Advisor and Moderator at Konsultboken, talks to Marketplace Risk's Elle Tucker about the future of work. Marianne was a ‘gig worker’ before the term had even been defined, and her experience in the gig economy space has led her to write, speak and consult on the subject. In their conversation, Marianne and Elle explore the post-pandemic landscape and consider what will change for ever about the way we work, commute and get paid in the ‘new normal.’

Matheus Riolfi, CEO and co-founder of Tint.ai talks to Marketplace Risk's Elle Tucker about the world of shared mobility. Matheus was part of the launch team of vehicle sharing platform Turo, and his experience there led him to create what he sees as a holistic approach to managing risk. In their conversation, Matheus and Elle explore the world of camper vans, cars and scooters, and Matheus explains how his client Outdoorsy reduced their insurance claims with Tint's AI-powered scores.

Marketplace Risk's Elle Tucker joins Mitek's Sanjay Gupta for an intriguing conversation about fakery on platforms. What does the growing use of sophisticated technologies by fraudsters mean for trust in the platform economy? And who are we supposed to trust anyway, the platform itself, or the person on the other side of the gig or sharing transaction – and are they even ‘real’ anyway?