Ever wondered how well you communicate? 

Communication expert Dr Louise Mahler shares practical, research-backed techniques to help you build trust, speak with confidence and strengthen your presence. 

Whether you're presenting to the board, in an online meeting or fielding tough questions, this episode gives you the tools to communicate with greater impact and earn trust more effectively.  

From unconscious habits that sabotage credibility to the secrets behind handling high-pressure moments, unpack how voice, body language and messaging shape the way we’re perceived. 

In this INTHEBLACK episode, you’ll learn: 

•  The core components of trust and why they matter 

•  How to communicate with authority using vocal and physical presence 

•  Simple ways to manage anxiety in meetings and presentations 

•  What gravitas really is and how to develop it 

Listen now for expert-backed tips you can use today.  

Host: Jackie Blondell, Editorial Content Lead, CPA Australia 

Guest: Dr Louise Mahler, an expert in body language, voice and human behaviour. She has a PhD in Leadership Communication, and degrees and masters in Organisational Psychology and Music and is the author of two books on the subject: Resonate and Gravitas.   

Louise is presenting a master class at CPA Week in Perth on 11-13 June, 2025.  

You can learn more about Louise Mahler at her website.  

INTHEBLACK has also covered today’s topic in a recent article featuring Dr Louise Mahler along with other experts who share their insights on staying calm and composed in the workplace when the pressure is on. 

You can find a CPA at our custom portal on the CPA Australia website.  

Would you like to listen to more INTHEBLACK episodes? Head to CPA Australia’s YouTube channel.  

CPA Australia publishes four podcasts, providing commentary and thought leadership across business, finance, and accounting:  

With Interest 

INTHEBLACK  

INTHEBLACK Out Loud 

Excel Tips 

Search for them in your podcast platform.  

Email the podcast team at [email protected]