Business and HR leaders are recognizing the value of a positive and inclusive environment. Unfortunately, uncomfortable situations still occur stunting or even reversing forward progress.

Unfortunately, people struggle with navigating these situations when they arise. As a result, some stay quiet, inadvertently encouraging bad behavior. Others respond inappropriately further escalating an already volatile situation.

Overcoming these challenges requires helping employees build the skills needed to navigate them successfully.

However, one of the biggest challenges to doing this is giving employees opportunities to practice what they’ll do when faced with the situation while providing actionable feedback for improvement. Fortunately, technology is making it easier.

In this episode Mark Atkinson, CEO of Mursion, and I discuss about how to use technology to safely replicate these difficult situations, creating a secure environment where employees can improve their skills and actionably improve your organizational culture.