Material Handling Masters Podcast

Material Handling Masters Podcast

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Material Handling Masters Podcast episodes

  • Employee Engagement & Culture
    Employee Engagement & Culture by Irene Holley

    In this episode of MHEDA Talks, host Shari Altergott, Chief Experience Officer of The CX Edge, interviews Irene Holley to discuss the role of employee engagement and company culture in today’s workforce. Irene shares practical strategies for making employees feel valued and creating an environment where engagement thrives. Her insights highlight the connection between a positive workplace culture and organizational success.

    Key Topics Discussed
    • Employee Engagement Strategies
    • Fostering Positive Company Culture
    • Leadership’s Role in Engagement
    • About Irene Holley

      Irene Holley is the Chief of Staff at Alliance Material Handling. Irene oversees Human Resources and Technology Departments, while taking on many other responsibilities at Alliance.  She has had a tremendous impact shaping the Alliance culture and brand.  Irene continues to develop improved processes and resources to support our employees and customers.  Her leadership and vision help differentiate Alliance in the marketplace.

      22 min
    • Economic Advisory Report – July 2021
      Economic Advisory Report – July 2021

      In the July 2021 Economic Advisory Report, MHEDA presents insights from ITR Economics specifically focused on the material handling industry. The MHEDA Quarterly Economic Report, published by ITR Economics, provides an in-depth look into the latest economic data and forecasts. This report is designed to equip MHEDA members with critical insights to help navigate market trends, understand economic cycles, and make informed business decisions. By accessing both current and archived issues, MHEDA members gain a valuable, data-driven perspective to support their long-term growth and adaptability in a competitive marketplace.

      Key Topics Discussed
      • Economic Forecasts
      • Sector-Specific Trends
      • Navigating Economic Challenges
      • Key Economic Indicators
      • Growth Strategies
      • Adapting to Market Conditions
      • To access the full report and explore archived issues, simply log in to your MHEDA member account and download. This exclusive resource is part of MHEDA’s commitment to supporting members with relevant, actionable economic insights to fuel strategic planning and success.

        About ITR Economics

        ITR Economics is the oldest privately held, continuously operating economic research and consulting firm in the US. ITR Economics has provided business leaders with economic information, insight, analysis, and strategy since 1948. With a knowledge base that spans seven decades, ITR Economics has an uncommon understanding of long-term economic trends as well as best practices for changing market conditions. ITR Economics’ reputation is built on accurate, independent, and objective analysis.

        8 min
      • Industrial Sales and Building Relationships
        Industrial Sales and Building Relationships by Joe Ginnetti
        In this episode of MHEDA Talks, Shari Altergott, Chief Experience Officer of The CX Edge, sits down with Joe Ginnetti to explore the evolving dynamics of industrial sales and the importance of building strong relationships throughout the sales process. Joe shares insights on key sales trends, challenges in the industrial sector, and the distinctions between being a leader and a manager in a sales-driven environment. His practical advice is geared toward helping MHEDA members refine their sales approaches and foster long-term client relationships.
        Key Topics Discussed
        • Industrial Sales Trends
        • Building Relationships in Sales
        • Leadership in Sales
        • Adapting Sales Strategies
        • About Joe Ginnetti

          Joe Ginnetti is the owner of JAG Learning Solutions. With 45+ years of experience in the industry, Joe Ginnetti is well-known and trusted in the material handling industry. Joe takes considerable pride in delivering solutions that exceed customer’s expectations. Witnessing the dramatic changes in material handling over the last several years, Joe is an expert who will guide you in the right direction.

          24 min
        • The Customer Experience
          The Customer Experience by Dave Baiocchi
          In this episode of MHEDA Talks, Shari Altergott, Chief Experience Officer of The CX Edge, interviews Dave Baiocchi on the critical topic of enhancing the customer experience in the material handling industry. They discuss the importance of developing a robust customer experience strategy, aligning your messaging with your value proposition, and evaluating customer experience metrics versus performance. Through actionable insights and thought-provoking questions, they share tools to refine customer engagement practices and drive satisfaction.
          Key Topics Discussed
          • Developing a Customer Experience Strategy
          • Evaluating Customer Experience
          • Aligning Messaging with Value Proposition
          • Measuring Performance
          • Enhancing Customer Retention
          • Adapting Customer Strategies
          • About Dave Baiocchi
            Dave Baiocchi is the President and Owner of Resonant Dealer Services,  a consulting firm created to share dealership best practices in regard to aftermarket opportunities, and objective-based selling. The consulting programs touch multiple areas of the dealership including sales planning, delivery practices, aftermarket offerings, management compensation, parts inventory efficiency, and SOP development.
            35 min
          • Economic Advisory Report – April 2021
            Economic Advisory Report – April 2021

            In the April 2021 Economic Advisory Report, MHEDA presents insights from ITR Economics specifically focused on the material handling industry. The MHEDA Quarterly Economic Report, published by ITR Economics, provides an in-depth look into the latest economic data and forecasts. This report is designed to equip MHEDA members with critical insights to help navigate market trends, understand economic cycles, and make informed business decisions. By accessing both current and archived issues, MHEDA members gain a valuable, data-driven perspective to support their long-term growth and adaptability in a competitive marketplace.

            Key Topics Discussed
            • Economic Forecasts
            • Market Trends and Demand Projections
            • Navigating Economic Cycles
            • Impact of Economic Indicators
            • Strategic Planning Tools
            • Long-Term Planning for Growth
            • To access the full report and explore archived issues, simply log in to your MHEDA member account and download. This exclusive resource is part of MHEDA’s commitment to supporting members with relevant, actionable economic insights to fuel strategic planning and success.

              About ITR Economics

              ITR Economics is the oldest privately held, continuously operating economic research and consulting firm in the US. ITR Economics has provided business leaders with economic information, insight, analysis, and strategy since 1948. With a knowledge base that spans seven decades, ITR Economics has an uncommon understanding of long-term economic trends as well as best practices for changing market conditions. ITR Economics’ reputation is built on accurate, independent, and objective analysis.

              9 min
            • MHEDA Talks: Bill Kaiser on Company Culture
              Host Shari Altergott, Chief Experience Officer of The CX Edge talks with Bill Kaiser, VP of Sales for CultureWise. They discuss the importance of company culture and how to establish a culture to take your company to the next level. Stay tuned for more episodes of the MHEDA Talks podcast series when Shari will interview... Read more »
              28 min
            • Company Culture
              Company Culture by Bill Kaiser

              In this episode of MHEDA Talks, Shari Altergott, Chief Experience Officer of The CX Edge, talks with Bill Kaiser, VP of Sales at CultureWise, about the essential role of company culture in achieving business success. Bill discusses how to intentionally shape a culture that supports growth, enhances employee engagement, and elevates organizational performance. The conversation provides practical insights into creating a cohesive culture that aligns with business goals and fosters a productive, positive work environment.

              Key Topics Discussed
              • Building a High-Performance Culture
              • Employee Engagement and Retention
              • Intentional Culture Development
              • Leadership Roles in Culture
              • Aligning Culture and Business Goals
              • Practical Steps for Culture Improvement
              • About Bill Kaiser

                Bill Kaiser is the Senior Vice President at CultureWise has experience living in high performing corporate cultures. Throughout his time, Bill learned that a company’s culture has a significant and direct impact on how people perform, and by extension, on results. Bill helps CEOs define, institutionalize and leverage their culture for greater individual and organizational performance; to become the employer of choice for top talent; and to create a sustainable competitive advantage.

                28 min
              • Recruiting Technicians, CFT, and Diversity
                Recruiting Technicians, CFT, and Diversity by Holly Duddy

                In this episode of MHEDA Talks, host Shari Altergott, Chief Experience Officer of The CX Edge, interviews Holly Duddy about strategies for recruiting technicians, to explore the pressing challenges and innovative solutions in recruiting skilled technicians within the material handling industry. Holly shares her experiences and proven strategies for overcoming technician shortages, highlighting the importance of the Certified Forklift Technician (CFT) program in elevating workforce standards and skillsets. They also discuss the benefits of cultivating a diverse workforce and fostering an inclusive company culture to attract and retain top talent.

                Key Topics Discussed
                • Changes in Recruiting Technicians
                • Certified Forklift Technician (CFT) Program
                • Building a Diverse Workforce
                • Importance of Company Culture
                • Recruiting for Skill Development
                • Effective Recruitment Strategies
                • This episode provides invaluable insights for professionals involved in workforce development, emphasizing the critical role that strategic recruitment and employee development play in sustaining industry growth.

                  About Holly Duddy

                  Holly Duddy is a Corporate Recruiter for ProLift Toyota Material Handling and has been in the industry for more than eight years. Holly provides full Service recruitment services for various customer services centers, reviews and trains managers, stages leadership trainings, and initiated and won the “Best Places to Work in Kentucky” award.

                  23 min
                • MHEDA Talks: Holly Duddy on Recruiting Technicians, CFT, and Diversity
                  Host Shari Altergott, Chief Experience Officer of The CX Edge talks with Holly Duddy, Corporate Recruiter, ProLift Toyota Material Handling. They discuss the challenges of recruiting technicians, the certified forklift technician (CFT) program, culture, diversity, and more. Stay tuned for more episodes of the MHEDA Talks podcast series when Shari will interview industry thought leaders... Read more »
                  23 min
                • Culture & Women in Leadership
                  Culture & Women in Leadership by Judy Hoberman

                  In this episode of MHEDA Talks, host Shari Altergott, Chief Experience Officer of The CX Edge, engages with Judy Hoberman, a renowned speaker and author, to discuss essential aspects of workplace culture and the unique challenges and opportunities for women in leadership. Judy shares her insights on fostering inclusive environments, breaking down gender barriers, and building meaningful relationships that drive success in the material handling industry.

                  Key Topics Discussed
                  • Fostering Workplace Culture
                  • Challenges & Opportunities for Women
                  • Building Authentic Relationships
                  • Navigating Gender Differences
                  • Leadership Development
                  • This conversation provides valuable guidance for MHEDA members looking to enhance company culture and support women leaders in their organizations.

                    About Judy Hoberman

                    Judy Hoberman is President of Judy Hoberman and Associates, a company focused on empowering professional women. She is an award-winning international speaker, best-selling author, trainer, and leading authority on women in leadership and sales. She is also a Certified High Performance Coach™ where changing your habits can change your life.

                    28 min

                  About Material Handling Masters Podcast

                  From the publisher's feed

                  Hear material handling industry economic insight, trends and member perspectives when you listen to MHEDA (Material Handling Equipment Distributors Association) podcasts. Learn what thought leaders…