MDRT Podcast

By MDRT PodcastBusiness

MDRT Podcast episodes

October 01 The adversity that most shaped me
Every advisor faces professional and personal challenges, and for many this can provide crucial steps toward change and growth. In this episode, MDRT members share how some of their biggest obstacles led to some of their most important lessons and adjustments.
You’ll hear from:
MDRT Past President Gregory B. Gagne, ChFC
MDRT President Clay Gillespie, CIM, CFP
Episode breakdown:
0:29 – Learning to put your family first
1:33 – Going through challenges to appreciate and utilize successes
3:12 – Discovering how to handle and escape from a slump
5:55 – Adapting to adversity by preparing for it
8:42 – Focusing on solutions instead of problems
11 min
September 01 Tips and challenges while searching for the right personal assistant
How do you define the ideal job description for your admin staff and then find the best person for that role? In this episode, MDRT members share their experience working with personal assistants — and the benefits and lessons that have resulted.
You’ll hear from:
Lim Yee Von
Emma Wang
Episode breakdown:
0:27 – Changing the role from part-time to full-time
2:03 – Benefiting by empowering assistants to utilize their video skills
4:33 – Establishing expectations and accountability for admin staff
6:40 – Defining roles for assistants with different personalities and strengths
11:18 – Delivering support and guidance if an assistant makes a mistake
16 min
July 31 Should you be doing more or doing less?
While some advisors pursue work-life balance, others may feel that concept is no longer relevant and need a different way to decide if they are doing too much. In this episode, MDRT member Brendan Clune Walsh and stress physiologist Rebecca Heiss discuss the power of rethinking not just your boundaries between the priorities in your life but when to say yes, not right now, or no.
Episode breakdown:
0:24 – Understanding JOMO: The joy of missing out
1:00 – Does work-life balance exist?
2:20 – Breaking away from a routine of nonstop work
4:09 – Recognizing that work is part of life, not a separate entity
7:06 – Establishing boundaries to update the notion of balance
9:25 – Finding comfort in “Not right now” instead of “no”
12 min
July 01 How I advise clients on cryptocurrency
It may be challenging for advisors to help clients navigate the much-debated world of cryptocurrency. In this episode, MDRT members share how much they have encountered this investment strategy and how they discuss it with clients, especially if crypto has been successful for them.
You’ll hear from:
Chi Teng Han, ChFC/S, CIAM
Nadia Wijatno, ChFC, CLU
Episode breakdown:
0:25 – Identifying the unpredictability of anything unregulated
1:12 – Why I don’t convince someone not to do something that’s worked for them
2:17 – The importance of learning from the pain of financial loss
4:27 – The danger of competing with crypto
6:26 – Helping clients separate public success stories from unknown failures
8:05 – Deciding which crypto barons to work with
11 min
June 01 How to expand your team to support an acquisition
Whether you are looking to buy or have already acquired a practice, it’s essential to have the right people in place to help you not just grow but thrive. In this episode, MDRT member D. Kyle Atkins, CFP, CLU, and president of Succession Resource Group David Grau Jr. share how to navigate the challenging task of finding the ideal employees to support the future of your business.
Episode breakdown:
0:31 – Seeing hiring as an investment that requires hard work
2:19 – When you can acquire not just revenue but talent
3:23 – If an important person is leaving from the business you’re acquiring
4:56 – Fostering a well-paid and positive office culture
9:58 – What to look for to identify and hire that rare, great candidate
12:17 – Recognizing that everyone struggles with hiring and that you can’t interview for culture
14 min
May 01 Making the full-service, family office model accessible to clients
How do you define the services that your practice offers in a way that generates client understanding and engagement? In this episode, MDRT members share how they communicate the components of their business that represent a family office model, and what that means to and for clients.
You’ll hear from:
Tim Bosworth, CFP
Brandon Heckert, AAMS, CFP
Episode breakdown:
0:28 – How to describe exactly what your firm is doing
2:05 – Defining exactly what a family office does
5:04 – Bringing accessibility to clients’ experiences and understanding of your services
8:58 – Providing detailed financial advice no matter what the asset level
12 min
April 01 A surprising discovery that’s come from regulation
What communication changes come from adjustments you make to remain compliant? How does that show up for both you and your clients? In this episode, MDRT members share how they identify regulatory requirements and ensure client peace of mind regarding fees.
You’ll hear from:
Simon D. Lister, Dip PFS
Jamie McIntyre, CFP
Episode breakdown:
0:32 – How clients have begun sharing more about their fears
2:35 – Learning how to disclose fees – and the clients who are very comfortable paying them
4:31 – Figuring out when to deliver information during a meeting to make clients comfortable
6:26 – Assuring clients that costs will never catch them by surprise
10:17 – Utilizing regulator language in client communication
12 min
March 02 How to learn from members who have different specialties
You might think that you can only benefit from connecting with advisors who focus on a similar client base or approach to service. In this episode, members of the MDRT Executive Committee explain why there can be plenty to gain from considering best practices from others, even if there are significant differences in your practice.
You’ll hear from:
MDRT Past President Carol Kheng, ChFC
MDRT President John F. Nichols, CLU, MSM
Episode breakdown:
0:29 – Finding an overlap between your niche and someone else’s
1:23 – Making sure your Cloud space can house all necessary client information
3:53 – Why it’s useful to understand how other advisors handle client situations
Listen to the monthly series, MDRT Presents: @mdrtpresents
7 min
February 02 How to cope when you feel overwhelmed
There are countless reasons advisors might struggle to balance all of the tasks in their professional and personal lives. In this episode, MDRT member Brendan Clune Walsh and stress physiologist Rebecca Heiss discuss how to process this type of anxiety and how to turn difficult emotions into calm and productivity.
Episode breakdown:
0:30 – Recognizing warning signs of being overwhelmed and learning to appreciate stress
2:01 – Taking ownership of your role in how you feel and being proactive about solutions
4:52 – Utilizing a run or a nap to help release tension
6:39 – The benefits of removing all labels around stress
12:08 – How you can thrive by redirecting energy and anger
Listen to the monthly series, MDRT Presents: @mdrtpresents
16 min
January 01 Helping clients plan for a new kind of retirement
As clients now may be more inclined to change jobs, where they live, and more, the approach advisors take in looking toward clients’ futures has changed as well. In this episode, MDRT members explain how they have applied these adjustments to the way they help clients prepare for the needs and goals of their retirement.
You’ll hear from:
Chi Teng Han, ChFC/S, CIAM
Nadia Wijatno, ChFC, CLU
Episode breakdown:
0:31 – Helping clients adjust their plans when they move for the short- or long-term
3:06 – Changing retirement planning for a more “career-mobile” demographic
7:55 – How social media impacts people’s expectations about retirement
12:50 – What is most difficult about handling this different approach to planning
14:07 – Identifying why a property sale isn’t a reliable source of retirement funding
Listen to the monthly series, MDRT Presents: @mdrtpresents
21 min

About MDRT Podcast

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In this EXCEL Award-winning series, hear thoughts and suggestions from top MDRT members on issues that financial and insurance professionals encounter in their careers.