Prepare to be inspired by Melissa from Add Staff Group, whose career journey is nothing short of extraordinary. Starting in the construction and trades sector, Melissa’s passion for helping young apprentices laid the groundwork for her eventual success in recruitment. Learn how her tenure at Manpower during the post-GFC period and the mining boom honed her blue-collar trades and temp recruitment skills, propelling her to start her own agency despite having limited experience.

Discover the innovative strategies Melissa used to diversify her business from focusing solely on electrical trades to offering a broad spectrum of recruitment services. From unbundled recruitment solutions for SMEs to launching an apprenticeships division, Melissa’s approach is a masterclass in adaptability and growth. We explore the unique challenges she faced in attracting experienced recruiters to her fledgling business and how flexible work arrangements and understanding the motivations of new parents became pivotal to building a successful team.

The episode also delves into the essential aspects of ensuring business growth and sustainability. Melissa emphasises the importance of staff longevity, comparing various revenue streams, and the benefits of a subscription-based model for apprenticeship support. Through the trials of managing a recruitment agency during COVID-19 and navigating the "Valley of Death" in business growth, Melissa’s resilience and insights provide valuable lessons for anyone looking to sustain and grow their own ventures. Join us for stories that are both surprising and amusing, revealing the often-overlooked human side of the recruitment industry.

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