“If [your employees] are not proud of what they’re doing and what they’re delivering and how they’re delivering it, then why would anyone else feel that way?”

On this episode of Transit Unplugged, Michael Terry, President & CEO at IndyGo, discusses increasing the frequency of their bus service in high-density areas, the plan for three new Bus Rapid Transit lines, and what it means to be a good steward of public money. He also questions how to embrace alternatives as partners, and shares the importance of establishing a path for an organization to be prepared for scalable growth.

If you want to know more about IndyGo, you can check out their website indygo.net.

Remember to check out transitunplugged.com to learn from top transit professionals and stay up to date to catch all the latest episodes.