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Brian McGough, Principal Program Manager at Microsoft, gives a behind-the-scenes look at how change communications work across the Microsoft 365 ecosystem and what's coming next.
• How Message Center has grown from 50 posts a month to over 225, and the operational complexity behind keeping hundreds of live posts up to date
• The targeting system behind Message Center, from licensing-based filtering to tenant-specific notifications across multiple clouds including GCC, GCC High, and DoD
• Microsoft's modernised approach to change management, introducing frontier, standard, and deferred release options that give admins more control over when changes reach their users
• The new MCP servers for Message Center and Roadmap data, and how they unlock conversational, tenant-grounded insights
• Why customer feedback on Message Center posts genuinely drives change, including stopping feature rollouts and reversing retirements
Thanks to Landis, this episode's sponsor, for their continued support of Empowering.Cloud
By Tom Arbuthnot5
33 ratings
Brian McGough, Principal Program Manager at Microsoft, gives a behind-the-scenes look at how change communications work across the Microsoft 365 ecosystem and what's coming next.
• How Message Center has grown from 50 posts a month to over 225, and the operational complexity behind keeping hundreds of live posts up to date
• The targeting system behind Message Center, from licensing-based filtering to tenant-specific notifications across multiple clouds including GCC, GCC High, and DoD
• Microsoft's modernised approach to change management, introducing frontier, standard, and deferred release options that give admins more control over when changes reach their users
• The new MCP servers for Message Center and Roadmap data, and how they unlock conversational, tenant-grounded insights
• Why customer feedback on Message Center posts genuinely drives change, including stopping feature rollouts and reversing retirements
Thanks to Landis, this episode's sponsor, for their continued support of Empowering.Cloud

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