Cross border e-commerce is an increasingly important method of exporting. If you already sell products or services on your own e-commerce website, a few minor changes may be all that is needed to begin attracting and selling to customers all around the world.
One of the changes you will want to make is allowing overseas customers to pay using a method they know and trust and in their own currency.
Anyone who has run an e-commerce site will know the frustration of abandoned shopping carts where a potential customer has selected the products they want, registered to buy and then stopped their purchase right at the check-out.
My name is David James and in this episode of Midlands Export I’m talking to Mat Everitt, Vice President of Strategic Sales at World Pay about how you could be losing over 50% of your international sales by not providing alternative payment methods.
Speaking at the Department for International Trade Go Global event in February this year Mat tells us that although we all use Visa and Mastercard based payments, even for things like ApplePay and one click purchasing, this is not the way things work everywhere, even in major economies like France and Germany.
Listen to this episode to get a good understanding of how much money you are leaving on the table if you don’t offer alternative payment methods and how APMs can help make your business more efficient and more profitable.
To get more great advice on how to use the internet to export visit Great.Gov.UK and click on the ‘Contact an International Trade Adviser’ link which is on the front page.