We're winding down the year with another trip across the pond to London. Paul talks with Mike Bagshaw, COO MTR UK, about running the Elizabeth Line (and completing all the remaining connections), the technology needed to run it on time, and how MTR uses property development to fund transit operations in cities like Hong Kong. Mike talks about how MTR UK used digital twin tech to test, refine, and configure the Elizabeth Line schedules to be reliable even when things don't always go to plan.

Also this week:

Paul covers some of the latest transit news including Washington DC going fare-free and two high-profile retirements

Elea Carey talks about how to communicate service changes

Mike Bismeyer talks about being thankful this season and showing gratitude.

Next week we have Dave McKenna, CEO of the Rocky Mountaineer, on the show talking about rail tourism.

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