In the latest episode, Sean V. Bradley dives into an exclusive recap of the Cox Automotive VIN Solution CRM Masterclass – an event that brought together over 250 rooftops and even Toyota manufacturer reps for a deep dive into the future of CRM technology in the automotive industry! 📊✨ "A CRM set up the right way increases gross profits dramatically. But a broken CRM is loaded with incorrect action plans, statuses, templates, and scripts. And that's costing your dealership up to 1.4 million dollars a year." - Sean V. Bradley Joined by Jenna Blankenbiller, Sean unpacks the game-changing strategies and insights shared at the event, emphasizing how a well-utilized CRM can be the key to unlocking higher lead conversions, improved communication, and maximized profitability for dealerships. 🎯 "You have to schedule, at least at a minimum a one-on-one with your PM monthly." - Jenna Blankenbiller

If you're looking for ways to elevate your dealership's approach to CRM – from automated email strategies to leveraging social media DMs and AI – this episode is packed with firsthand experiences and actionable advice that you don't want to miss! 💡

👉 Missed the Masterclass in Chicago? No worries! VinSolutions users can still get in on the action. Reach out to [email protected] to schedule your FREE CRM Audit and make sure your dealership is set up for success in 2025!

 

Key Takeaways

• CRM Optimization: Utilize the full potential of CRM systems to uncover significant growth opportunities through enhanced lead handling and communication strategies including automated video emails and AI integrations.

• Data Capture and Utilization: Emphasize comprehensive data capture in CRM systems as a foundation for meaningful customer engagement and improved sales opportunities.

• Text Messaging and AI Integration: Leverage text messaging capabilities within CRM software to increase engagement and use AI to streamline and improve customer interaction processes.

• Roundtable Insights: Learn from the diverse perspectives shared during the roundtable discussions, particularly on showroom sales, Internet BDC, and reporting analytics.

• Organization and Resourcefulness: Effective CRM usage demands a disciplined approach where human resources focus on higher-level strategic engagements, supported by automated systems.

 

About Jenna Blankenbiller

Jenna Blankenbiller is an accomplished automotive industry expert, having spent 12 years honing her skills with significant experiences at independent dealerships and Bob Ruth Ford, where she played a pivotal role in expanding their Internet department from selling 75 units a month to 356 units. Recently, she has joined Dealer Synergy as the Director of Dealer Relations, bringing her extensive expertise and innovative strategies to the executive team. Jenna's background includes roles as an Internet Director and General Sales Training Director, and she has been featured prominently in automotive industry publications and events.

 

Resources:

Podium: Discover how Podium's innovative AI technology can unlock unparalleled efficiency and drive your dealership's sales to new heights. Visit www.podium.com/mcs to learn more!

Dealer Synergy & Bradley On Demand: The automotive industry's #1 training, tracking, testing, and certification platform and consulting & accountability firm.

The Millionaire Car Salesman Facebook Group: Join the #1 Mastermind Group in the Automotive Industry! With over 28,000 members, gain access to successful automotive mentors & managers, the best industry practices, & collaborate with automotive professionals from around the WORLD! Join The Millionaire Car Salesman Facebook Group today!

Win the Game of Googleopoly: Unlocking the secret strategy of search engines.

 

The Millionaire Car Salesman Podcast is Proudly Sponsored By:

Podium: Elevating Dealership Excellence with Intelligent Customer Engagement Solutions. Unlock unparalleled efficiency and drive sales with Podium's innovative AI technology, featured proudly on the Millionaire Car Salesman Podcast.

Dealer Synergy: The #1 Automotive Sales Training, Consulting, and Accountability Firm in the industry! With over two decades of experience in building Internet Departments and BDCs, we have developed the most effective automotive Internet Sales, BDC, and CRM solutions. Our expertise in creating phone scripts, rebuttals, CRM action plans, strategies, and templates ensures that your dealership's tools and personnel reach their full potential.

Bradley On Demand: The automotive sales industry's top Interactive Training, Tracking, Testing, and Certification Platform. Featuring LIVE Classes and over 9,000 training modules, our platform equips your dealership with everything needed to sell more cars, more often, and more profitably!

 

Revolutionizing Automotive CRM: Leveraging Technology, Strategy, and Analytics to Maximize ROI

In the rapidly evolving automotive industry, the role of customer relationship management (CRM) is pivotal. As dealers navigate increasing competition and shifting consumer behaviors, the integration of advanced CRM systems like VIN Solutions becomes essential. This article explores the insights shared in a enlightening conference featuring industry experts like Sean V. Bradley and Jenna Blankenbiller, who discussed strategies for capitalizing on CRM technology to boost dealership performance.

Key Takeaways

• CRM Optimization for Financial Gain: Dealers can increase their annual revenue by $1.4 million through effective CRM management, highlighting the financial impact of a well-structured system.

• Comprehensive Use of Technology: Integrating AI and automation into CRM systems can significantly enhance engagement and conversion rates.

• Data-Driven Decision Making: Effective use of CRM analytics and reporting can pinpoint opportunities for sales growth and operational efficiency.

CRM Optimization: A Path to Elevating Dealership Profits

In a saturated market where differentiation is vital, Sean V. Bradley elucidates the economic benefits of an optimized CRM system. By identifying inefficiencies and leveraging existing CRM capabilities, dealerships can save up to $1.4 million annually. "Most dealers only utilize a fraction of their CRM's capabilities," Bradley stresses, underscoring a widespread industry oversight.

He breaks down the potential savings, explaining how dealerships can reallocate funds previously spent on obsolete advertising methods into maximizing CRM tools for better sales strategies. This shift not only reduces unnecessary expenditures but also enhances customer interactions. As Bradley puts it, understanding and leveraging CRM tools for "data mining, equity mining, and service conversions" is integral for dealerships aiming to boost their sales strategy.

Beyond cost savings, CRM systems equipped with advanced features like VIN Solutions facilitate a streamlined sales process. By automating repetitive tasks and utilizing targeted marketing insights, dealers can tailor their approach to individual customers, thus driving higher engagement.

Technology as a Game Changer: AI and Automation in CRM

The cutting-edge capabilities of CRM systems, particularly through Artificial Intelligence (AI), were a focal point in the conference discussions. A significant insight shared by Nelson Lyles was the effectiveness of leveraging text messaging through VIN Solutions to increase customer engagement. Lyles highlights, "As managers, don't just be focused on attempts, attempts, calls, calls, calls. It's about the connections."

Text messaging, when integrated through multimedia capabilities, enhances communication efficiency and boosts response rates, with 96-97% of texts being read. Moreover, AI enables automated responses, personalized follow-ups, and insightful data collection, which are crucial for developing a robust customer service strategy.

This technological evolution allows dealerships to maintain a consistent customer follow-up routine, as discussed by Blankenbiller. She advocates for utilizing tools like automated video emails and multimedia text messages to improve interactions, illustrating how these tools yield "increased engagement and conversions."

Data-Driven Decision Making: Harnessing the Power of CRM Analytics

The strategic use of CRM analytics and reporting emerged as a critical component for operational success. Kevin Schmidt of VIN Solutions emphasizes the importance of data capture and the utilization of reports like the "Dealership Performance Report" to refine business strategies. By diligently analyzing these reports, dealerships can identify patterns, forecast trends, and ultimately, increase sales.

Blankenbiller champions the "Coaching Dashboard," which provides a snapshot of sales team performance. This tool is vital for identifying areas needing improvement and reinforcing successful strategies. "If you're not using those at the first, middle, and end of your month for check-ins, you're missing out," she asserts.

Such detailed analytical tools empower dealerships to transition from reactive to proactive approaches in their sales strategies. Utilizing these insights allows for more informed decisions, enhancing both individual and collective performance within the sales team.

Capitalizing on CRM Strategies to Drive Success

The insights from industry leaders illuminate the transformative potential of advanced CRM systems. Integrating features like automation, AI, and comprehensive reporting not only streamlines dealership operations but also drives significant financial outcomes. For dealerships striving to excel, embracing these advanced CRM functionalities, as endorsed by the speakers, offers a robust path towards technological and economic advancement. As Blankenbiller aptly points out, the key lies in not just accessing these tools but committing to learning and leveraging them to their fullest potential.

In this insightful episode of the Millionaire Car Salesman Podcast, hosts Sean V. Bradley and guest Tianna Mick aka T Got Your Keys tackle the timely topics of the upcoming 2024 election and touch on the upcoming holiday season, both of which bring unique challenges and opportunities for auto dealers. With Election Day… TODAY, Sean and Tianna discuss how potential shifts in political leadership could influence the automotive industry, touching on topics like tax policies, economic incentives, and interest rates.

From creating urgency to tapping into festive consumer sentiment, Sean and Tianna share tips on how to keep momentum high and overcome customer hesitations. Whether it's adapting to economic changes or making the most of the holiday buzz, this episode is packed with practical insights that will help dealers stay ahead. Don't miss out on these valuable strategies to keep your dealership thriving, no matter the season or political climate!

 

Key Takeaways

• Voting and Participation: Emphasize the civic responsibility of voting and how dealerships can reflect this engagement in their marketing efforts.

• Creating Urgency: Sales professionals should focus on building urgency and excitement, irrespective of political or economic climates, to drive immediate sales.

• Navigating Economic Changes: Understand the impact of political shifts on factors such as interest rates and tax incentives, and adjust sales strategies accordingly.

• Holiday Marketing Strategies: Utilize holiday themes to connect with consumers, offering special promotions and leveraging festive sentiment to increase dealership traffic.

• Customer-Centric Approach: Prioritize understanding customer needs and preferences to effectively tailor sales pitches and rebut potential objections.

 

About Tianna Mick aka T Got Your Keys

Tianna Mick aka T Got Your Keys is a known industry name for being an expert at Showroom Sales, Lead and Referral Generation, and Customer Satisfaction, specializing in Personal and Business Branding.

At only 19 years old, Tianna was consistently the top-grossing salesperson in her dealer group, averaging 20+ units and generating $10K each month in personal income. Tianna is globally recognized for her award-winning website TGotYourKeys.com, voted #1 Personal Website in the Automotive Industry!

Tianna is currently the Youngest NADA Speaker in History and an overall 4-time NADA Convention Speaker, awarded #1 Influential Female Car Salesperson, TikTok Influencer with over 5 Million Views, Youngest Automotive CBT News Guest Feature, CDK Paving The Way 2024 Award Winner, WOCAN Rising Star 2023 Award Winner, Guest of Brad Lea's Dropping Bombs Podcast, Guest on Car Guy Coffee Podcast, Guest on Chicks In Charge: Automotive Edition Podcast, Graduate of Ally's A-List Summit Academy, Women Automotive Network (UK) Conference Speaker, Women In Automotive Conference Speaker, ASOTU Con Speaker, DrivingSales Conference Speaker, Florida Independent Automobile Dealers Association Speaker, TrueCar's TrueTalk Panel Discussion Leader concerning Diversity, featured and published in INC Magazine,  published in Digital Dealer Magazine, and 5-time Digital Dealer Speaker, Internet Sales 20 Group Speaker, and now Chief Marketing Officer at Dealer Synergy.

Tianna is a sought-after industry influencer and has had General Motors Corporate invite Tianna to speak on their behalf on the importance of Diversity, Realities & Economics within the LGBTQ+ Community, for the Automotive Industry!

Resources:

Podium: Discover how Podium's innovative AI technology can unlock unparalleled efficiency and drive your dealership's sales to new heights. Visit www.podium.com/mcs to learn more!

Dealer Synergy & Bradley On Demand: The automotive industry's #1 training, tracking, testing, and certification platform and consulting & accountability firm.

The Millionaire Car Salesman Facebook Group: Join the #1 Mastermind Group in the Automotive Industry! With over 28,000 members, gain access to successful automotive mentors & managers, the best industry practices, & collaborate with automotive professionals from around the WORLD! Join The Millionaire Car Salesman Facebook Group today!

Win the Game of Googleopoly: Unlocking the secret strategy of search engines.

 

 

The Millionaire Car Salesman Podcast is Proudly Sponsored By:

Podium: Elevating Dealership Excellence with Intelligent Customer Engagement Solutions. Unlock unparalleled efficiency and drive sales with Podium's innovative AI technology, featured proudly on the Millionaire Car Salesman Podcast.

Dealer Synergy: The #1 Automotive Sales Training, Consulting, and Accountability Firm in the industry! With over two decades of experience in building Internet Departments and BDCs, we have developed the most effective automotive Internet Sales, BDC, and CRM solutions. Our expertise in creating phone scripts, rebuttals, CRM action plans, strategies, and templates ensures that your dealership's tools and personnel reach their full potential.

Bradley On Demand: The automotive sales industry's top Interactive Training, Tracking, Testing, and Certification Platform. Featuring LIVE Classes and over 9,000 training modules, our platform equips your dealership with everything needed to sell more cars, more often, and more profitably!

 

 

Impact of Elections and Holidays on the Automotive Industry: A Comprehensive Analysis Key Takeaways

• Election outcomes significantly influence the automotive industry through tax incentives, interest rates, and regulations.

• Automotive professionals can utilize holiday seasons creatively to boost sales and customer engagement.

• Effective use of marketing strategies around elections and holidays can increase sales and client retention.

The intersection of political and seasonal changes presents a unique opportunity for automotive professionals to adapt and thrive. As Sean V. Bradley and Tianna Mick dissected in their lively conversation, the election and holiday seasons bring distinct challenges and opportunities in the car sales industry. They shared insights on how both factors influence consumer behavior and dealership operations, reminding us that success often hinges on adaptability and effective communication.

Navigating Election Impact on Automotive Sales

Elections play a pivotal role in shaping economic policies that directly affect the automotive industry. Sean V. Bradley underscores the importance of understanding these impacts, noting, "It's our job at the dealership to create urgency and excitement… to get people to want to buy a car today." The election outcomes can sway consumer confidence and spending through changes in economic policies, interest rates, and market conditions.

Tax Policies and Economic Incentives

Different administrations often prioritize various sectors differently, leading to shifts in tax policies and economic incentives. Sean points out, "Changes to tax policies can influence dealerships' profitability and how much consumers can spend on vehicles." Such changes can either encourage growth through tax breaks or increase operational costs due to higher taxes, impacting both dealerships and buyers.

Impact of Interest Rates and Financial Markets

Interest rate shifts are another critical area influenced by elections. According to Sean, "Different political administrations influence fiscal policy, which impacts interest rates." Rising rates can increase monthly payments, making vehicle loans more expensive, whereas lower rates can boost affordability. This dynamic requires dealers to stay informed and communicate effectively with potential buyers to overcome their hesitations.

Leveraging the Holiday Season for Car Sales

Holidays are a powerful tool for dealerships to engage customers and motivate purchases. The festive spirit offers a backdrop to create urgency and excitement, driving consumers to make purchases. Tianna Mick highlights the potential, saying, "The most important part is making sure you're aware… creating your own marketing strategy in automotive."

Utilizing Marketing Strategies

Creating engaging marketing strategies for the holiday season involves more than simple sales pitches. Tianna emphasizes, "Being involved in the community and aware of local events can help create a more personalized and successful marketing strategy." Sending personalized greetings and leveraging multimedia platforms can enhance customer relationships and keep your dealership top of mind.

Offering Value During the Holidays

During the holidays, consumers are more open to spending, making it an ideal time for dealerships to offer unique value propositions. Whether through special financing deals, holiday-themed promotions, or personalized customer interactions, aligning sales strategies with the holiday spirit can significantly boost sales. Tianna advises, "Using a mix of traditional and digital platforms can amplify your message effectively."

Building a Resilient Business Mindset

Navigating changes in political and economic climates requires a resilient and informed approach. Automotive professionals must be agile, continuously adapting strategies to match the external environment. Sean V. Bradley encapsulates this mindset, stating, "It's not about who the president is; it's about your skills and ability to sell a car today."

Importance of Staying Informed

Being aware of political changes and potential economic implications is crucial for automotive professionals. Sean advises staying neutral in political discussions while being ready to address customer concerns with facts, stating, "You're not here to give a therapy session… it's your job to sell a car." Understanding the implications of policies can help guide conversations and build trust with customers.

Emphasizing the Customer's Needs

Ultimately, the focus should remain on solving the customer's needs, irrespective of external changes. Tianna highlights, "The biggest investment here at the dealership we're here to make is solving your problem." By emphasizing customer-centric solutions, dealers can foster loyalty and satisfaction, even amidst uncertainties.

The realms of political shifts and festive seasons offer automotive professionals unique challenges and opportunities. As Sean V. Bradley and Tianna Mick articulate, by remaining informed, adapting strategies, and focusing on customer needs, professionals can not only navigate but thrive in these dynamic periods. The ability to transform obstacles into opportunities is what sets successful dealerships apart in the ever-evolving automotive landscape.

In this riveting episode of the Millionaire Car Salesman Podcast, Sean V. Bradley connects with rising star Christian Velazquez to uncover the roadmap behind his quick ascent in the automotive industry. From his humble beginnings in Mexico City to his service in the United States Air Force, Christian shares the unique experiences that have shaped his journey and contributed to his early success in car sales! Sean highlights the power of Christian's story and offers him tactical advice on how to continue his upward trajectory!

The episode delves into the importance of strategy diversification for any car salesperson aiming to consistently sell 20+ cars per month. From leveraging personal strengths to finding hidden opportunities, Sean breaks down proven methods that can help anyone excel in sales! Don't miss this episode filled with inspirational stories and actionable tips, perfect for salespeople looking to push their limits and achieve new levels of success!

 

Key Takeaways

• Christian Velazquez's background from Mexico City to the United States and the Air Force has provided him with a unique perspective and a strong work ethic in the car sales industry.

• Sean V. Bradley emphasizes the importance of a diversified sales strategy, focusing on utilizing all eight possible methods to sell cars.

• Leveraging personal networks, such as the Hispanic community and military contacts, can provide a competitive advantage in car sales.

• Mastery of tools like CRM systems and continual self-education are crucial for achieving and surpassing sales goals.

• Building relationships within the community, including sponsorship and event hosting, can increase sales potential and community engagement.

About Christian Velazquez

Christian Velazquez is an up-and-coming sales professional in the automotive industry, currently a car salesman at Mossy Nissan in San Diego, California! Although new to car sales, Christian's journey is anything but ordinary. Hailing from humble beginnings in Mexico City, he grew up facing the hardships of poverty and financial struggle. From living in a home without a proper floor or ceiling to becoming the first in his family to graduate from college, join the U.S. military, and become a U.S. citizen, Christian has consistently defied the odds.

In addition to his bachelor's degree in psychology and his role as a U.S. Air Force reservist specializing in intelligence, Christian's diverse background includes work in the restaurant and nightclub industries, real estate, and even serving in the military. Now diving headfirst into the automotive world, Christian's personal story and relentless drive for success make him stand out. His goal? To break the cycle of poverty and be the catalyst for change in his family. Fueled by discipline, ambition, and a desire to master the art of sales, Christian's future is undoubtedly bright, and he is determined to achieve his dreams in the land of opportunity.

 

Resources:

Podium: Discover how Podium's innovative AI technology can unlock unparalleled efficiency and drive your dealership's sales to new heights. Visit www.podium.com/mcs to learn more!

Dealer Synergy & Bradley On Demand: The automotive industry's #1 training, tracking, testing, and certification platform and consulting & accountability firm.

The Millionaire Car Salesman Facebook Group: Join the #1 Mastermind Group in the Automotive Industry! With over 28,000 members, gain access to successful automotive mentors & managers, the best industry practices, & collaborate with automotive professionals from around the WORLD! Join The Millionaire Car Salesman Facebook Group today!

Win the Game of Googleopoly: Unlocking the secret strategy of search engines.

 

The Millionaire Car Salesman Podcast is Proudly Sponsored By:

Podium: Elevating Dealership Excellence with Intelligent Customer Engagement Solutions. Unlock unparalleled efficiency and drive sales with Podium's innovative AI technology, featured proudly on the Millionaire Car Salesman Podcast.

Dealer Synergy: The #1 Automotive Sales Training, Consulting, and Accountability Firm in the industry! With over two decades of experience in building Internet Departments and BDCs, we have developed the most effective automotive Internet Sales, BDC, and CRM solutions. Our expertise in creating phone scripts, rebuttals, CRM action plans, strategies, and templates ensures that your dealership's tools and personnel reach their full potential.

Bradley On Demand: The automotive sales industry's top Interactive Training, Tracking, Testing, and Certification Platform. Featuring LIVE Classes and over 9,000 training modules, our platform equips your dealership with everything needed to sell more cars, more often, and more profitably!

 

 

Unleashing Potential: Navigating the Automotive Sales Industry with Discipline and Strategy

Key Takeaways:

• The significance of leveraging personal experiences to create unique selling strategies in the automotive industry.

• The value of discipline and proactive planning in achieving success in sales.

• Importance of education and self-improvement in building a reputable brand and career longevity.

 

 

Building a Unique Sales Strategy through Personal Experiences

In the rapidly evolving automotive sales industry, personal experiences and backgrounds can serve as invaluable assets. Sean V. Bradley and Christian Velazquez's conversation underscores the power of individuality and how leveraging one's unique background can significantly impact sales performance. Christian's journey, from his humble beginnings in Mexico City to his current role in San Diego, offers a compelling narrative of resilience and ambition.

Christian's multicultural and military background provides him with a distinctive perspective, allowing him to connect with diverse customer bases effectively. Bradley notes, "You are in one of the absolute most incredible industries in the world… because you could make as much money as you can earn." This direct approach highlights the limitless potential for those who dare to innovate using their unique stories.

In a world where competition is fierce, differentiating oneself can make all the difference. By embracing his Hispanic and military roots, Velazquez can position himself as a trusted advisor in both communities, driving sales through authenticity and shared experiences.

 

Discipline and Proactive Planning: Key Drivers of Success

For any automotive professional, discipline and proactive planning are integral to success. Christian's background in the military has instilled in him a level of discipline that he now applies to his sales endeavors. Bradley emphasizes the importance of structured planning: "You've got to look at this… when you go into the dealership and react to what happens if you go into the dealership, you're done." This assertion underscores the need for strategic foresight and organization.

The strategy of leveraging all eight ways to sell cars—walk-ins, be-backs, internet ups, phone ups, service conversions, prior customers, referrals, and prospecting—is pivotal. Christian acknowledges his growing understanding, "I know there's a lot more out there… there's more," which illustrates the necessity of expanding one's horizons beyond traditional methods. By developing a comprehensive, multi-faceted sales approach, automotive professionals can optimize their outputs and significantly enhance their customer base.

The conversation also highlights the need to forecast and strategically plan sales efforts at the start of each month, thereby ensuring a steady progression towards personal sales targets. It's a proactive mindset that distinguishes successful salespeople from the rest.

 

Continuous Education and Self-Improvement as Catalysts for Career Growth

The path to success in automotive sales is not solely paved with sales tactics and cold calls; it's also underpinned by a commitment to continuous learning and self-improvement. Christian's academic background in psychology not only enhances his sales skills but also provides a strategic advantage in understanding customer behavior. Bradley insists on the importance of mastering one's craft: "Master your craft. Master the automotive industry like you got a psychology degree."

Learning institutions, self-study, and training platforms such as Bradley on Demand offer sales professionals opportunities to elevate their skills, remain competitive, and anticipate market trends. Christian's enrollment in such a program, as facilitated by Bradley, demonstrates a commitment to enhancing his professional toolkit.

This ongoing educational journey not only serves to enrich one's understanding of industry mechanics but also prepares professionals to tackle unforeseen challenges adeptly. Bradley's notion, "speed and responsiveness can change the game," applies both metaphorically to sales interactions and literally within the sales process and learning curve, indicating the acceleration of success through knowledge.

 

Recapping Key Insights

In this dynamic exchange between Sean V. Bradley and Christian Velazquez, several critical themes emerge. Christian's narrative is a testament to how personal experience can drive professional success in unique ways. His disciplined approach, borne out of military service, aligns with Bradley's emphasis on structured planning and diversification of sales strategies. This conversation highlights the need for continuous self-improvement and leveraging one's personal history to build a strong, credible brand in the automotive sales industry.

Christian's journey is not a solo venture but a shared roadmap for anyone seeking to excel in sales. By combining personal stories, disciplined strategies, and a commitment to education, professionals can unlock unprecedented levels of success in their careers. Through this dialogue, we are reminded that in the automotive industry, innovation is born from individuality, and success is built on the foundations of personal and professional growth.

 

In this power-packed episode of the Millionaire Car Salesman Podcast, Sean V. Bradley, President of Dealer Synergy, and Karen Bradley, CEO of Dealer Synergy, have the pleasure of sitting down with none other than the legend himself, Jim Fitzpatrick co-founder and president of CBT News!

"Behind every great salesperson is a positive mental attitude, and behind every loser is typically the opposite of that." - Jim Fitzpatrick

Recorded in the jaw-dropping CBT News studio, this episode is INTENSE! We're talking about Jim's EPIC journey from running a dealership to building a digital media empire that's changing the game for the automotive industry!

"If your dealership is 30-40% off [of your sales goals], you're going to want start listening." - Jim Fitzpatrick

But we don't stop there! We dive DEEP into the hottest topics shaking up the industry right now—like the rise of electric vehicles (EVs), the power of artificial intelligence (AI), and how they're transforming the dealership model. Plus, Jim brings the HEAT with stories from his exclusive interviews with top industry insiders. If you want to know what's NEXT for dealerships and how to STAY AHEAD! Don't miss out, tune in NOW!

 

Key Takeaways

• Transformative Platforms: CBT News serves as a 'town hall' for the automotive industry, connecting dealers, executives, and other professionals to share ideas and tackle common challenges.

• Dealer and Vendor Perspectives: Jim's dual experience as a dealer and vendor allows him to provide unique insights and facilitate balanced discussions relevant to all stakeholders.

• Industry Evolution: Current industry trends like EVs and AI significantly influence dealership operations, and staying ahead is crucial for success.

• Interpersonal Dynamics: The benefits and challenges of working with a spouse in a professional setting can lead to a successful business partnership and personal growth.

• Adapting to Change: The automotive industry must embrace innovation and adaptability to overcome existing challenges and meet consumer demands.

About Jim Fitzpatrick

Jim Fitzpatrick is the co-founder and president of CBT News, a leading platform providing news and interviews dedicated to the automotive industry. With over 25 years of experience in the car business, Jim has transitioned from dealership management to digital media, leveraging his experience to bridge communication between dealers, OEM executives, and industry professionals. Before launching CBT News, Jim was involved with Force Marketing, where he implemented impactful automotive marketing strategies. Known for his engaging interviews and insightful industry analysis, Jim continues to influence and inform automotive professionals nationwide.

 

Resources:

Podium: Discover how Podium's innovative AI technology can unlock unparalleled efficiency and drive your dealership's sales to new heights. Visit www.podium.com/mcs to learn more!

Dealer Synergy & Bradley On Demand: The automotive industry's #1 training, tracking, testing, and certification platform and consulting & accountability firm.

The Millionaire Car Salesman Facebook Group: Join the #1 Mastermind Group in the Automotive Industry! With over 28,000 members, gain access to successful automotive mentors & managers, the best industry practices, & collaborate with automotive professionals from around the WORLD! Join The Millionaire Car Salesman Facebook Group today!

Win the Game of Googleopoly: Unlocking the secret strategy of search engines.

 

The Millionaire Car Salesman Podcast is Proudly Sponsored By:

Podium: Elevating Dealership Excellence with Intelligent Customer Engagement Solutions. Unlock unparalleled efficiency and drive sales with Podium's innovative AI technology, featured proudly on the Millionaire Car Salesman Podcast.

Dealer Synergy: The #1 Automotive Sales Training, Consulting, and Accountability Firm in the industry! With over two decades of experience in building Internet Departments and BDCs, we have developed the most effective automotive Internet Sales, BDC, and CRM solutions. Our expertise in creating phone scripts, rebuttals, CRM action plans, strategies, and templates ensures that your dealership's tools and personnel reach their full potential.

Bradley On Demand: The automotive sales industry's top Interactive Training, Tracking, Testing, and Certification Platform. Featuring LIVE Classes and over 9,000 training modules, our platform equips your dealership with everything needed to sell more cars, more often, and more profitably!

 

Navigating the Automotive Industry Landscape: Insights from CBT News and Dealership Dynamics Key Takeaways

• The evolving role of digital platforms like CBT News is crucial for dealer and vendor engagement in the automotive industry.

• Successful dealership operations hinge on balancing innovation, accountability, and maintaining core fundamentals.

• Industry experts emphasize the importance of personal and professional growth for achieving long-term success in the automotive sector.

The Importance of Digital Media in the Automotive Industry

In today's rapidly evolving automotive landscape, digital media platforms play a pivotal role in bridging the gap between industry players. As discussed in the podcast featuring Jim Fitzpatrick of CBT News and Sean V. Bradley, digital platforms have created unique opportunities for OEMs, dealers, and vendors to engage in meaningful dialogue. "We said, well, look, let's put this out there, and we'll see if there's any takers," said Jim Fitzpatrick on starting CBT News. This reflects the initial uncertainty yet burgeoning potential of digital news networks.

These platforms are not just news purveyors; they are vital for fostering industry-wide collaboration and innovation. For instance, CBT News regularly features interviews with a diverse range of stakeholders—from OEM executives to small dealer owners—each providing insights that are crucial for collective growth. "It's kind of a town hall, if you will, every single day here at CBT News," Jim articulated, emphasizing CBT's role as a hub for industry dialogue.

By providing a space to share best practices and innovations, digital outlets like CBT News empower industry players to stay ahead of emerging trends, fostering an inclusive environment where varied perspectives enrich the conversation. Given the industry's shift towards incorporating electric vehicles (EVs) and Artificial Intelligence (AI), these platforms are instrumental in guiding dealerships as they adapt to new technologies.

Balancing Innovation and Core Dealership Fundamentals

While digital transformation is vital, maintaining focus on core operational fundamentals remains a challenge for many dealerships. The discussion between Jim Fitzpatrick and Sean V. Bradley highlighted a recurring theme in the automotive space: the need for dealers to innovate without losing sight of essential business practices.

Bradley pointed out that dealerships often struggle to implement next-level strategies because they have yet to master the basics. "By 2025, we shouldn't have the same antiquated conversations about calling people back or basic stuff," he stressed. This calls for a reassessment of internal processes and training methodologies to ensure that foundational competencies are robustly developed before pursuing advanced initiatives.

For instance, Jim Fitzpatrick shared an anecdote on how easily internal inefficiencies could be overlooked, leading dealers to externalize blame when things go wrong. "I'd be getting ready in the morning. I say, I have a great idea. She'll go, wait a minute. Can we just focus on the last 14 great ideas that you had?" he quipped, underscoring the importance of disciplined execution even amidst a proliferation of ideas.

Dealers must focus on harmonizing the pursuit of innovation with established business fundamentals. This balanced approach enables them to remain agile and responsive to industry disruptions while ensuring sustained operational excellence.

Prioritizing Personal and Professional Growth in the Automotive Industry

Personal and professional development is increasingly recognized as the cornerstone of long-term success within the automotive sector. Industry leaders like Jim Fitzpatrick and Sean V. Bradley underscore the value of incorporating holistic development approaches that go beyond traditional sales training.

Fitzpatrick noted the positive effects of engaging with self-improvement resources, indicating, "we have got five kids. It's a blended family. But we don't have any children other than our little dog. We love it." His words underscore the importance of adopting a balanced lifestyle, which directly impacts professional efficacy.

Furthermore, Karen Bradley highlighted, "Life is so short… you share the same mission and goals, and you're both driving for the same thing." This ethos aligns with the broader industry perspective that strong collaboration, both personally and professionally, enriches team dynamics and performance.

Incorporating elements of personal development such as stress management, emotional intelligence, and positive mindset training can significantly enhance performance across all levels of the dealership. By investing in their human capital, dealerships can inspire a dedicated and dynamic workforce poised to excel in an ever-changing industry landscape.

Dealers who prioritize comprehensive development strategies will likely cultivate an empowered, motivated workforce, better equipped to meet the evolving demands of today's market.

Engagement with digital media, alignment of innovation with core fundamentals, and commitment to personal growth paint a promising future for the automotive industry, pushing boundaries and fostering a more interconnected, vibrant community. Armed with these insights, dealerships can confidently navigate the challenges and opportunities that lie ahead, ensuring sustained growth in a rapidly evolving market.

 

In this power-packed episode of the Millionaire Car Salesman Podcast, host Sean V. Bradley sits down with two top executives from Cox Automotive's VinSolutions – Mark Vickery, AVP of Performance Management, and Kevin Schmitt, Senior Performance Manager. Together, they dive deep into the exclusive VinSolutions Masterclass happening on November 6th in Chicago, designed to help automotive dealers maximize their CRM effectiveness.

"CRM is your compass. If you want to sell more cars, you need to know where you're at, where you're going, and where the problems are."

- Kevin Schmitt

The conversation focuses on the importance of CRM in today's automotive industry and how dealerships can optimize their systems for peak performance. Mark and Kevin share insights on the importance of culture, accountability, and performance management in transforming CRM tools into powerhouse strategies for success. This episode is a must-listen for anyone looking to get the most out of their CRM and take their dealership's performance to the next level!

"Creating a culture of accountability is the foundation of CRM success; without it, nothing else matters as much."

- Mark Vickery

-------------------------------

🚨 Attention Millionaire Car Salesman Members! 🚨

Want to level up your dealership's CRM game and boost sales? 🌟 Join the exclusive FREE VinSolutions Masterclass on November 6th in Chicago! Hosted by Sean V. Bradley and VinSolutions' top experts, this full-day event is designed to help YOU master your CRM and unlock the tools, strategies, and best practices that top dealerships use to sell more cars, acquire more inventory, and drive higher profits. 💰

 

✨ Seats are limited – secure your spot now and bring your laptop for a hands-on learning experience: www.TinyURL.com/VinSolutions2024

📍 Location: Hilton Chicago/Oak Brook Resort & Conference Center 📅 Date: November 6th, 2024 🎟️ FREE for Millionaire Car Salesman Members

 

Whether you're new to VinSolutions or a seasoned user, this Masterclass is FREE for all Millionaire Car Salesman members! You'll walk away with actionable insights, CRM optimizations, and proven techniques that will skyrocket your dealership's performance. 🚀

Don't miss out on this game-changing event! Register today to transform your CRM and accelerate your success in 2025. 🔥

 

Key Takeaways

• CRM Utilization: Detailed focus on how effective CRM use is central to dealership success, impacting everything from sales processes to data management.

• Performance Management: Insight into Cox Automotive's approach to performance management with an emphasis on ongoing client support through events and workshops.

• Event Goals: Highlighting the importance of the November 6 masterclass, which will provide tools and knowledge to optimize CRM usage tailored to individual dealers' needs.

• Dealer Education: Emphasizing training that combines direct involvement of dealers and CRM experts, aimed at real-world applicability and fostering meaningful change.

• Leadership and Culture: Identifying how leadership and fostering a culture of accountability are critical to realizing the full benefits of a CRM system.

 

 

About Mark Vickery

Mark Vickery is the Associate Vice President (AVP) of Performance Management at Cox Automotive. With over 16 years at the company, Mark leads a team dedicated to enhancing the performance and utilization of VinSolutions CRM clients. His expertise includes developing strategic processes to improve dealer clients' operational efficiency and effectiveness.

 

About Kevin Schmitt

Kevin serves as a Senior Performance Manager for Dealer Central at Cox Automotive. With over a decade of experience, he is known for his strong performance management skills focused on driving results for automotive dealerships. Kevin is an industry expert with hands-on experience managing dealerships, making significant improvements in processes and CRM utilization.

Resources:

Podium: Discover how Podium's innovative AI technology can unlock unparalleled efficiency and drive your dealership's sales to new heights. Visit www.podium.com/mcs to learn more!

Dealer Synergy & Bradley On Demand: The automotive industry's #1 training, tracking, testing, and certification platform and consulting & accountability firm.

The Millionaire Car Salesman Facebook Group: Join the #1 Mastermind Group in the Automotive Industry! With over 28,000 members, gain access to successful automotive mentors & managers, the best industry practices, & collaborate with automotive professionals from around the WORLD! Join The Millionaire Car Salesman Facebook Group today!

Win the Game of Googleopoly: Unlocking the secret strategy of search engines.

 

 

The Millionaire Car Salesman Podcast is Proudly Sponsored By:

Podium: Elevating Dealership Excellence with Intelligent Customer Engagement Solutions. Unlock unparalleled efficiency and drive sales with Podium's innovative AI technology, featured proudly on the Millionaire Car Salesman Podcast.

Dealer Synergy: The #1 Automotive Sales Training, Consulting, and Accountability Firm in the industry! With over two decades of experience in building Internet Departments and BDCs, we have developed the most effective automotive Internet Sales, BDC, and CRM solutions. Our expertise in creating phone scripts, rebuttals, CRM action plans, strategies, and templates ensures that your dealership's tools and personnel reach their full potential.

Bradley On Demand: The automotive sales industry's top Interactive Training, Tracking, Testing, and Certification Platform. Featuring LIVE Classes and over 9,000 training modules, our platform equips your dealership with everything needed to sell more cars, more often, and more profitably!

 

 

Exploring the Future of Automotive Sales and CRM: An Insider's Perspective

Key Insights:

• The significance of CRM as a transformative tool in today's automotive industry cannot be overstated; it is more crucial now than ever before.

• Effective utilization of CRM is tied to a dealership's culture of accountability and leadership, which can ultimately drive business success.

• The upcoming VinSolutions Masterclass promises to equip dealers with actionable strategies to enhance their operations and CRM use.

In the ever-evolving landscape of the automotive industry, efficient Customer Relationship Management (CRM) systems have emerged as vital tools for dealerships. As emphasized by Sean V. Bradley and colleagues from Cox Automotive, a CRM like VinSolutions isn't just about managing customer data—it's a dynamic engine that powers various dealership operations. This article dives into the insights shared during an engaging and candid discussion about the transformative role of CRM in the automotive sector.

 

The Pivotal Role of CRM in Today's Automotive Landscape

CRMs have transitioned from being mere tools for managing customer data to becoming indispensable elements that define dealership success. Sean V. Bradley, during the podcast, emphasized that the CRM is perhaps the most important tool in a dealership's arsenal. He passionately advocates that it acts as a "compass" for the dealership, guiding the team towards efficiency and effectiveness:

"CRM is your compass. If you want to get to a direction, you want to sell more cars, you know where you're at, need to monitor it, you have to keep track of it," remarked Kevin Schmitt.

Moreover, the CRM's importance is magnified in times of market change, particularly when traditional sales tactics are being outpaced by evolving customer behaviors and technological advancements. Mark Vickery adds depth to this, illustrating how a CRM acts as "the engine behind the whole thing" in the face of emerging challenges:

"The way people buy cars is going to be different two years from now than it is now. It's already different than it was two years ago."

The implications are clear: dealerships must integrate robust CRM systems into their operations to not only manage customer interactions but also to forecast market shifts effectively.

 

Creating a Culture of Accountability with CRM

The discussion also highlighted the necessity of having a strong culture of accountability and leadership within the dealership to maximize CRM benefits. Without leadership actively driving CRM utilization, its potential remains untapped. Schmitt articulately expresses this by drawing an analogy to sports:

"The CRM is about a culture of accountability. Without that, I got nothing. It's like the coach's playbook; it's pivotal to game success."

In the transcript, Mark Vickery stresses the need for leadership to spearhead CRM engagement rather than relegating it to a specialized Internet department. This approach ensures that the CRM is intertwined with every aspect of dealership operations, fostering seamless customer service and efficient sales processes:

"If the managers don't care and the general managers don't care, guess who also doesn't care? Nobody."

This perspective pushes for dealerships to cultivate CRM champions within their teams—individuals who can engage and inspire—a move that undoubtedly steers the dealership towards sustained success.

 

The Upcoming VinSolutions Masterclass: A Strategic Move

Cox Automotive's upcoming VinSolutions Masterclass, set for November 6 in Chicago, serves as a testament to their commitment to dealership success. This event is tailored to immerse VinSolutions clients in a day of learning and strategy, facilitating an exchange of insights and innovative solutions tailored to the current automotive climate.

Sean V. Bradley highlights the value of tapping into external expertise and real-world dealer experiences:

"You're going to be our genius from out of town. You're going to come in, and I've seen you in action before. I mean, you're going to talk about best practices and things for dealers to focus on."

By situating this masterclass within the vibrant context of shared dealer experiences and expert panels, Cox Automotive underscores the importance of collaborative learning. It's an opportunity for dealers to grapple with real challenges and derive concrete solutions, all within a peer-driven environment. Kevin Schmitt further elaborates on the objective:

"This is the shot that you can't miss. If you want to take your store to the next level and you want to bring more balance and you want to bring acquisition and you want to bring profit and you've had enough, you start here."

 

Bridging the Gap Between Technology and Human Interaction

Amidst the technological strides in automotive sales, the need for human interaction remains pivotal. While CRMs optimize and streamline processes, the heart of dealership operations lies in the relationships nurtured along the journey. This is indirectly acknowledged in the transcript, reflecting the synergy needed between cutting-edge tools and human engagement.

The panel discussion during the masterclass offers a unique opportunity to reconcile these elements. By engaging with real-time dealer success stories and CRM best practices, participants can glean insights that are not just theoretical but pragmatic and applicable.

In analyzing these elements, the conversation underlines the necessity of integrating cutting-edge technology like CRM systems into dealership culture. It's not just about data management; it's about using data to craft superior customer experiences and drive dealership success. Each of these focal points pivots back to one central tenet: the future of automotive sales hinges on savvy CRM utilization aligned with proactive leadership and a culture of accountability.

In this electrifying episode of the Millionaire Car Salesman Podcast, Sean V. Bradley sits down with Barry Horn, an auto industry powerhouse and sales consultant at Bob Ruth Ford! In just two short years, this dynamic automotive professional has shattered expectations and transformed his life. Starting his car sales career at the age of 41, he sold an incredible 26 cars in his first month and hasn't slowed down since. With a consistent average of 29 cars per month and a record-breaking month of 40 sales in July, he's living proof that it's never too late to thrive in a competitive industry. In this podcast, he shares his financial journey from earning $9,000 in a previous job to grossing $16,000 in a single month through car sales!

Join the conversation on the Millionaire Car Salesman Podcast, where high earnings are celebrated, and the hustle is real. His story isn't just about the numbers—it's about finding the right opportunity later in life and maximizing it. This podcast is for anyone looking to break through barriers, push beyond limits, and understand the true potential of effort in a meritocratic field like car sales. If you believe in hard work and are looking for inspiration to seize your next big opportunity, this is the episode for you!

 

Key Takeaways

• It's Never Too Late to Start: Barry Horn entered the car sales industry at 41, proving that age is no barrier to success in a competitive field.

• First-Month Triumph: Despite being new to car sales, Barry sold 26 cars in his first month, showing that drive and dedication can yield quick results.

• Consistent High Performance: With an average of 29 cars sold per month, Barry's success is not a one-time feat but a consistent achievement driven by focus and hard work.

• Record-Breaking Sales: In July, Barry reached a personal milestone, selling 40 cars and grossing $16,000, a testament to his mastery of the sales process.

• Financial Transformation: Barry's journey highlights the incredible financial potential in the car sales industry, as he moved from earning $9,000 in a previous job to $16,000 in a single month.

• The Power of Opportunity: Barry's story emphasizes the importance of finding the right career path that aligns with your personal values and work ethic, leading to both personal and financial growth.

• Meritocracy in Car Sales: The car business rewards hard work directly with financial success, making it an attractive option for those willing to put in the effort.

• Mindset of a Millionaire Car Salesman: This episode dives into the Millionaire Car Salesman Group's ethos, where high earnings are celebrated, and success is accessible to anyone with ambition and grit.

• Inspiration for Late Bloomers: For those who think it's too late to make a career change, Barry's story is a powerful reminder that the right opportunity can lead to life-changing success at any stage of life.

• Breaking Barriers in Sales: This episode is a must-listen for anyone looking to push their limits, take control of their financial destiny, and thrive in the high-stakes world of car sales.

 

About Barry Horn

Barry Horn is an accomplished automotive sales consultant who made a bold entrance into the car sales industry at the age of 41. With a background in sales and a drive for success, Barry quickly established himself as a powerhouse in the automotive field. In his first month, he sold an impressive 26 cars and has since maintained an average of 29 cars per month. His record-breaking month came in July, where he sold 40 cars and earned a remarkable $16,000, nearly doubling his previous income from another job.

Barry's journey is a testament to his relentless work ethic and belief in the meritocratic nature of the car business. He thrives in the fast-paced world of automotive sales, leveraging his experience and dedication to consistently exceed expectations. A member of the Millionaire Car Salesman Group, Barry is passionate about sharing his success story and inspiring others to achieve financial freedom through hard work and perseverance.

Barry's rapid ascent in the automotive industry is a powerful example of how it's never too late to make a career change and thrive in a competitive environment. He continues to push boundaries, setting new standards for success and motivating others with his story of transformation and triumph.

 

Resources:

Podium: Discover how Podium's innovative AI technology can unlock unparalleled efficiency and drive your dealership's sales to new heights. Visit www.podium.com/mcs to learn more!

Dealer Synergy & Bradley On Demand: The automotive industry's #1 training, tracking, testing, and certification platform and consulting & accountability firm.

The Millionaire Car Salesman Facebook Group: Join the #1 Mastermind Group in the Automotive Industry! With over 28,000 members, gain access to successful automotive mentors & managers, the best industry practices, & collaborate with automotive professionals from around the WORLD! Join The Millionaire Car Salesman Facebook Group today!

Win the Game of Googleopoly: Unlocking the secret strategy of search engines.

 

 

The Millionaire Car Salesman Podcast is Proudly Sponsored By:

Podium: Elevating Dealership Excellence with Intelligent Customer Engagement Solutions. Unlock unparalleled efficiency and drive sales with Podium's innovative AI technology, featured proudly on the Millionaire Car Salesman Podcast.

Dealer Synergy: The #1 Automotive Sales Training, Consulting, and Accountability Firm in the industry! With over two decades of experience in building Internet Departments and BDCs, we have developed the most effective automotive Internet Sales, BDC, and CRM solutions. Our expertise in creating phone scripts, rebuttals, CRM action plans, strategies, and templates ensures that your dealership's tools and personnel reach their full potential.

Bradley On Demand: The automotive sales industry's top Interactive Training, Tracking, Testing, and Certification Platform. Featuring LIVE Classes and over 9,000 training modules, our platform equips your dealership with everything needed to sell more cars, more often, and more profitably!

 

In this FUN and engaging episode of the Millionaire Car Salesman podcast, Sean V. Bradley and LA Williams are joined by Karen 'Karina' Bradley, the CEO of Dealer Synergy and a former recording artist, to discuss the intersection of music and the automotive industry! The episode kicks off with a vibrant introduction highlighting the release and success of Dealer Synergy's "Buy A Car" music video. Throughout the episode, Karen shares her rich history in the music industry, reflecting on her collaborations with artists like Meek Mill and Papoose and how these experiences have shaped her journey in the automotive industry!

"It's not just about selling cars; it's about creating a brand that people love and remember." - Karen 'Karina' Bradley

 

The conversation transitions into discussing creative marketing strategies that dealerships can adopt. Using examples from her music career and Dealer Synergy's marketing initiatives, Karen emphasizes the importance of top-of-the-mind awareness (TOMA) and innovative social media content. The hosts brainstorm ideas such as car comparison parodies, celebrity impersonation videos, dealership reality show spoofs, and TikTok challenges. They stress that engaging and humorous content can significantly boost brand visibility, enhance customer relationships, and ultimately drive sales. Whether you're a new car salesman or a seasoned professional looking to refresh your marketing tactics, this episode is packed with practical advice and creative inspiration!

Watch the Official 'Buy A Car' Music Video: https://youtu.be/YGKzwy9x-b8

 

Key Takeaways

• Innovative Marketing: Creative and humorous content, such as parodies and spoof videos, can significantly enhance customer engagement and boost dealership visibility.

• Top-of-the-Mind Awareness (TOMA): Consistently creating and posting engaging content can ensure that your dealership remains at the forefront of potential customers' minds when they are ready to make a purchase.

• Utilizing Social Media: Platforms like TikTok are essential for reaching younger audiences and expanding your dealership's reach through challenges and user-generated content.

• Collaborative Efforts: Engaging employees and customers in creative projects enhances workplace culture and promotes a sense of community around your brand.

• Leverage Backgrounds: Drawing on diverse experiences, such as a background in the music industry, can offer unique insights and approaches to dealership marketing strategies.

 

About Karen 'Karina' Bradley

Karen 'Karina' Bradley, also known as KB, is the CEO of Dealer Synergy, a company she has helped grow into a dominant force in the automotive industry. Karen was a recording artist before transitioning into her current role. During her music career, she collaborated with high-profile artists such as Meek Mill, Papoose, and DJ Diamond Kuts. Known for her exceptional skills in video search engine optimization and social media marketing, she brings a creative edge to Dealer Synergy's operations and is instrumental in blending innovative marketing strategies with traditional sales tactics.

Resources:

Podium: Discover how Podium's innovative AI technology can unlock unparalleled efficiency and drive your dealership's sales to new heights. Visit www.podium.com/mcs to learn more!

Dealer Synergy & Bradley On Demand: The automotive industry's #1 training, tracking, testing, and certification platform and consulting & accountability firm.

The Millionaire Car Salesman Facebook Group: Join the #1 Mastermind Group in the Automotive Industry! With over 28,000 members, gain access to successful automotive mentors & managers, the best industry practices, & collaborate with automotive professionals from around the WORLD! Join The Millionaire Car Salesman Facebook Group today!

Win the Game of Googleopoly: Unlocking the secret strategy of search engines.

 

 

The Millionaire Car Salesman Podcast is Proudly Sponsored By:

Podium: Elevating Dealership Excellence with Intelligent Customer Engagement Solutions. Unlock unparalleled efficiency and drive sales with Podium's innovative AI technology, featured proudly on the Millionaire Car Salesman Podcast.

Dealer Synergy: The #1 Automotive Sales Training, Consulting, and Accountability Firm in the industry! With over two decades of experience in building Internet Departments and BDCs, we have developed the most effective automotive Internet Sales, BDC, and CRM solutions. Our expertise in creating phone scripts, rebuttals, CRM action plans, strategies, and templates ensures that your dealership's tools and personnel reach their full potential.

Bradley On Demand: The automotive sales industry's top Interactive Training, Tracking, Testing, and Certification Platform. Featuring LIVE Classes and over 9,000 training modules, our platform equips your dealership with everything needed to sell more cars, more often, and more profitably!

 

The Art of Infusing Sales with Entertainment: Lessons from the Millionaire Car Salesman Podcast

In the realm of automotive sales, creating a lasting impression is key. In a recent episode of the Millionaire Car Salesman Podcast, the hosts delve into innovative strategies, fused with entertaining elements, that car dealerships can leverage to enhance their brand and connect more deeply with their audience.

Key Takeaways

• Leveraging Entertainment for Sales: Infusing humor and creative elements in sales strategies can make your dealership stand out, fostering a unique connection with potential buyers.

• Harnessing Social Media Challenges: Utilizing platforms like TikTok and creating engaging challenges can significantly extend a dealership's reach and enhance its marketing efforts.

• Creating Authentic Content: Involving employees and utilizing authentic, humorous scenarios in videos can improve dealership culture and drive top-of-mind awareness among potential customers.

  Leveraging Entertainment for Sales Embracing Parody and Spoofs

In the competitive world of automotive sales, standing out is essential. During the podcast, Karen "Karina" Bradley provides a brilliant strategy: creating parody videos to highlight your dealership's uniqueness. This can be done through humorous comparisons between cars and unusual alternatives like llamas or skateboards. Bradley explains, "You might have that character at the dealership… you could name them whatever… and figure out so on the first day of car sales, you know, whatever, whatever, whatever."

Parody and humor are potent tools. They offer a refreshing break from the conventional and often tedious car sales pitch. By presenting cars in a comical light, dealerships can attract not only potential buyers but also a broader audience who initially might not be in the market but could be influenced by the humorous content later.

Celebrity Car Salesperson Spoofs

Another creative approach discussed amongst the team involved mimicking the selling styles of celebrities. Whether it's a Kevin Hart-style over-the-top pitch or a Taylor Swift-themed sales scenario, these spoofs can capture attention. LA Williams suggested, "You get somebody else that could do a Taylor Swift impression, right. And have them on there talking about, you know, whatever song that you that Taylor Swift might want to do."

Such strategies can humanize a dealership, making it relatable and memorable. These lighthearted impersonations can appeal to various demographics, especially younger audiences, and could lead to increased customer turnout.

  Harnessing Social Media Challenges The Power of TikTok Challenges

Social media is a powerful tool for engagement, and TikTok, in particular, stands out for its reach and influence, especially among younger demographics. Bradley highlights the value of TikTok challenges by suggesting dealerships launch humor-centric challenges related to car shopping experiences, real or exaggerated.

"The whole name of the game is becoming the person or the business that people say yes to even before they know what the opportunity is," Williams emphasizes. These challenges not only engage the dealership's existing customers but extend their reach to the customers' networks, effectively creating a web of organic promotion and multiplying the visibility of the dealership.

The Ripple Effect of Social Media

By tapping into the creativity of their clientele, dealerships can encourage the production of user-generated content, which in return promotes the dealership. Bradley explains, "So being able to tap into this platform [TikTok] is very important for growing your audience… This would be probably a good time to start thinking about some of these." The interactive nature of TikTok challenges fosters a community spirit where customers feel part of the dealership's success story, fostering loyalty and long-term engagement.

  Creating Authentic Content Authenticity in Employee Engagement

Involving dealership staff in creative projects can greatly enhance the company culture and internal morale. By creating fun and engaging content that showcases the behind-the-scenes aspects of dealership operations, employees feel valued and part of the larger vision. Bradley discusses creating roles for employees in parody videos, "You could actually make this a series… and have that person in it that I don't know if you guys have ever seen Allstate, the mayhem guy that's always causing mayhem."

Authentic content not only endears the dealership to its employees but also to consumers who appreciate the genuine effort. By showcasing real employees and real scenarios, dealerships can break down barriers with potential customers, moving away from the faceless corporation image to a more personal and relatable entity.

Enhancing Top-of-Mind Awareness (TOMA)

Creating parodies, spoofs, and humorous content is not just about immediate sales but about building top-of-mind awareness (TOMA). Bradley points out the long-term benefit of this approach: "It is important, though, to follow it up with the problem… Joe Schmo may do this and you can title him whatever, but you know, this here at ABC motors, this is how it's supposed to be done."

By consistently appearing in entertaining and positive contexts, a dealership can embed itself in the minds of potential customers. When these potential customers are ready to make a purchase, the dealership that has entertained them and stayed relevant will be the one they turn to.

The richness of this podcast episode lies in its myriad of practical, creative, and actionable strategies for car dealerships. By blending entertainment with car sales, dealerships can transcend merely transactional relationships and foster lasting, impactful connections with their audiences. Whether through humorous parodies, engaging social media challenges, or authentic employee-driven content, the key is to stay memorable, relatable, and always top-of-mind.

 

In this insightful episode of the Millionaire Car Salesman Podcast, LA Williams engages in a rich conversation with David Sutton, a veteran in the automotive industry, discussing his vast career, innovative strategies, and significant contributions. From his beginnings in Detroit to top-level roles at General Motors and Volkswagen, David shares the journey that led him to his current role at Montway. His extensive experience is peppered with valuable lessons on strategic decision-making, the importance of data in remarketing, and effective vehicle transportation strategies.

David highlights his transformative work in various roles, emphasizing the necessity of exceeding expectations, effective communication, and continuous learning. His narrative dives into the functionality of Montway's innovative tools, designed to streamline the vehicle transport experience for dealers, enhancing efficiency and ensuring customer satisfaction. From auction operations to the intricacies of car transportation logistics, David shares practical advice and insights that can elevate any car salesman's career to new heights.

 

Key Takeaways

• Strategic Decision-Making: Learn from David's experience with General Motors' internal consulting on how to balance different views and collaborate for successful decision-making.

• Exceed Expectations: Understand the importance of over-delivering and the mantra that "high energy equals high income."

• Importance of Vehicle History: Discover why knowing vehicle history is crucial in remarketing and how it impacts ROI.

• Efficient Transportation: Explore the benefits of using tools like Montway Automation Portal for seamless vehicle transportation management.

• Continuous Learning: Embrace the power of continuous education and mentorship as key drivers for a successful career in the automotive industry 

 

About David Sutton 

David Sutton is a seasoned automotive industry professional with a rich history in strategic decision-making and vehicle remarketing. He began his career in Detroit, cradled in the heart of the automotive industry, and has leveraged his business studies from Central Michigan University into various strategic roles. David's professional journey includes significant stints at General Motors, Volkswagen of America, Carfax, and now Montway, where he serves as a key player in enhancing transportation solutions for vehicles across North America. Known for his strategic prowess and collaborative spirit, David has also been actively involved in the Automotive Remarketers Alliance, contributing significantly to professional training and standards in the industry.

 

 

Resources:

The Goal Book: Recommended by David Sutton, "The Goal" by Eliyahu Goldratt for understanding process improvement.

Podium: Discover how Podium's innovative AI technology can unlock unparalleled efficiency and drive your dealership's sales to new heights. Visit www.podium.com/mcs to learn more!

Dealer Synergy & Bradley On Demand: The automotive industry's #1 training, tracking, testing, and certification platform and consulting & accountability firm.

The Millionaire Car Salesman Facebook Group: Join the #1 Mastermind Group in the Automotive Industry! With over 28,000 members, gain access to successful automotive mentors & managers, the best industry practices, & collaborate with automotive professionals from around the WORLD! Join The Millionaire Car Salesman Facebook Group today!

Win the Game of Googleopoly: Unlocking the secret strategy of search engines.

 

The Millionaire Car Salesman Podcast is Proudly Sponsored By:

Podium: Elevating Dealership Excellence with Intelligent Customer Engagement Solutions. Unlock unparalleled efficiency and drive sales with Podium's innovative AI technology, featured proudly on the Millionaire Car Salesman Podcast.

Dealer Synergy: The #1 Automotive Sales Training, Consulting, and Accountability Firm in the industry! With over two decades of experience in building Internet Departments and BDCs, we have developed the most effective automotive Internet Sales, BDC, and CRM solutions. Our expertise in creating phone scripts, rebuttals, CRM action plans, strategies, and templates ensures that your dealership's tools and personnel reach their full potential.

Bradley On Demand: The automotive sales industry's top Interactive Training, Tracking, Testing, and Certification Platform. Featuring LIVE Classes and over 9,000 training modules, our platform equips your dealership with everything needed to sell more cars, more often, and more profitably!

In this riveting episode of the Millionaire Car Salesman Podcast, host Sean V. Bradley invites Ace Barrow, an Acquisition Specialist at Ed Martin Toyota, for an in-depth discussion on the art and strategy of acquiring cars directly from the public! Sean and Ace delve into the unique role of a full-time car buyer, discussing innovative techniques for vehicle acquisition, the importance of building a personal brand within the dealership, and strategies to expand inventory without relying solely on auctions and trade-ins. The conversation also touches on the significance of proactive customer engagement and how creating robust referral networks can significantly boost a dealership's inventory and overall success!

Ace shares insightful details on his day-to-day operations, balancing customer interaction in the service lounge with strategic outreach to potential sellers. He reveals his approach to seamlessly integrating acquisition conversations during routine service appointments and the effectiveness of consistent follow-ups. Sean and Ace also brainstorm on scaling these efforts through technology and digital marketing, highlighting software like VINCUE and strategies inspired by successful dealerships like Country Hill Motors. This episode offers invaluable insights for dealerships looking to refine their acquisition techniques and leverage public sales for greater financial efficiency!

 

Key Takeaways

• Proactive Vehicle Acquisition: The importance of having a dedicated professional to actively seek out vehicle purchases from the public, rather than solely relying on auctions and trade-ins.

• Customer Interaction Techniques: Practical tips on how to approach and engage customers in the service lounge about selling their vehicles, ensuring a non-invasive and positive experience.

• Building a Personal Brand: Strategies for creating a personal brand within the dealership to enhance the acquisition process and attract more sellers from the community.

• Leveraging Technology: Recommended tools and software like VINCUE for streamlining vehicle acquisition processes and enhancing efficiency.

• Expanding Referral Networks: The benefits of creating partnerships with local businesses such as motorcycle and RV dealerships to generate a steady flow of used car inventory.

 

 

About Ace Barrow

Ace Barrow is a seasoned automotive professional with over five years in the auto industry, currently serving as an Acquisition Specialist at Ed Martin Toyota in Noblesville, Indiana. Prior to his automotive career, Ace enjoyed a rewarding 33-year career in a different field before transitioning into car sales and eventually focusing on the acquisition of vehicles from the public. 

 

 

Resources:

Podium: Discover how Podium's innovative AI technology can unlock unparalleled efficiency and drive your dealership's sales to new heights. Visit www.podium.com/mcs to learn more!

Dealer Synergy & Bradley On Demand: The automotive industry's #1 training, tracking, testing, and certification platform and consulting & accountability firm.

The Millionaire Car Salesman Facebook Group: Join the #1 Mastermind Group in the Automotive Industry! With over 28,000 members, gain access to successful automotive mentors & managers, the best industry practices, & collaborate with automotive professionals from around the WORLD! Join The Millionaire Car Salesman Facebook Group today!

Win the Game of Googleopoly: Unlocking the secret strategy of search engines.

 

 

The Millionaire Car Salesman Podcast is Proudly Sponsored By:

Podium: Elevating Dealership Excellence with Intelligent Customer Engagement Solutions. Unlock unparalleled efficiency and drive sales with Podium's innovative AI technology, featured proudly on the Millionaire Car Salesman Podcast.

Dealer Synergy: The #1 Automotive Sales Training, Consulting, and Accountability Firm in the industry! With over two decades of experience in building Internet Departments and BDCs, we have developed the most effective automotive Internet Sales, BDC, and CRM solutions. Our expertise in creating phone scripts, rebuttals, CRM action plans, strategies, and templates ensures that your dealership's tools and personnel reach their full potential.

Bradley On Demand: The automotive sales industry's top Interactive Training, Tracking, Testing, and Certification Platform. Featuring LIVE Classes and over 9,000 training modules, our platform equips your dealership with everything needed to sell more cars, more often, and more profitably!

 

 

How to Buy Cars from the Public and Maximize Dealership Profitability Key Takeaways:

• Building a proactive vehicle acquisition strategy can significantly boost dealership profitability.

• Creating a brand within the dealership for car acquisition can enhance community reach and streamline the buying process.

• Utilizing technology and external networks can scale acquisition operations efficiently.

 

 

Mastering Vehicle Acquisition: Strategies for Dealerships

In the automotive industry, focusing solely on selling cars leaves a significant gap in potential profitability. Buying cars from the public not only saves on auction fees but also increases dealership inventory with well-maintained vehicles. This strategy allows dealerships to control their destiny better. Ace Barrow from Ed Martin Toyota epitomizes this proactive approach, leveraging customer relations and service interactions to buy vehicles directly from the public. Here, we delve into strategic insights shared by Ace and Sean V. Bradley on the Millionaire Car Salesman podcast, highlighting efficient acquisition methods and broader implications for dealerships.

 

 

Developing a Proactive Acquisition Strategy

Dealerships often overlook the strategic advantage of proactively buying cars from the public. As Ace Barrow explains, "We like to buy cars from customers. Would you mind if I made an offer while you waited?" This simple, direct approach initiates the conversation, removing the pressure of selling. Ace targets about 24 customers daily within the dealership's service lounge, which sees around 110 repair orders per day.

"People know me. They like me. They say, 'hi, Ace,' before I introduce myself to them now because they're used to me coming up and in a non-threatening way, giving them an appraisal whether they buy a car or not."

However, there's room for scaling this strategy. As Sean V. Bradley suggests, dealerships should explore integrating appraisals into the service process systemically. This could involve preemptively appraising every vehicle that enters for service, attaching a detailed offer, and engaging with the customer proactively.

 

Enhancing Customer Experience in Service Departments

Maintaining positive customer experiences in service lounges is crucial, especially when integrating acquisition efforts. Ace emphasizes a calm, comfortable environment to ensure customers aren't discouraged by aggressive pitches.

"We want them to come back for service the next time instead of staying away because of this obnoxious guy who tried to appraise my car."

To balance acquisition initiatives with customer satisfaction, dealerships can provide attractive, non-intrusive offers. This tactical blend preserves service department reputation and encourages repeat business, even if customers initially decline to sell their vehicle. Integrating educational materials and digital options, like dedicated kiosks for vehicle appraisals, could enhance this approach.

 

Building a Brand within the Dealership's Brand

Creating a distinctive brand for acquisition specialists within a dealership can amplify outreach and credibility. As Sean advises Ace, having a catchy, specific brand name like "I Buy Cars" or "We Buy Any Cars" not only clarifies the service but also aids in marketing and digital presence.

"Step one when you're trying to build your brand within the dealership's brand, you want to be able to kind of personify your brand… We buy used cars. I buy used cars in Indiana."

Supporting this brand with dedicated digital assets, such as a specialized website and social media channels, can enhance visibility and attract more customers. Platforms like Upwork and Fiverr are cost-effective solutions for developing logos, social media banners, and branded content, crucial for maintaining a professional image.

Further, Ace can draw from the experience of car sales elites like Cody Carter, who has his own site and generates substantial leads independently. Emulating such strategies could see Ace setting up a tailored acquisition website, facilitating digital retailing and broadening his reach beyond current customers.

 

Utilizing External Networks and Technology

Scaling acquisition operations efficiently requires leveraging external networks and advanced technology. Sean underscores the value of partnerships with local motorcycle and RV dealers for referrals. By offering to appraise trade-in vehicles on-site, Ace could tap into a broader market, obtaining vehicles from diverse sources.

"Develop relationships with all of the motorcycle dealerships, the Kawasaki, the BMW dealerships, the Harley Davidson dealerships, our sports, ATV's, Jet skis, Sea-doos, RVs, trailers… Those are referral agents."

Incorporating tools like VinCue can streamline this process, enhancing tracking, pricing accuracy, and customer relationship management. VinCue integrates functions like Kelley Blue Book Instant Cash Offer and Facebook Marketplace listings, which magnify lead generation capabilities. Combining technology with a robust referral network increases acquisition efficiency, allowing specialists to handle more transactions seamlessly.

 

 

Ace's success at Ed Martin Toyota is a testament to the importance of a dedicated acquisition strategy. By proactively engaging with service customers, creating a standalone brand, and leveraging technology, dealerships can significantly enhance their inventory with quality used cars while bypassing the costly auction process. Furthermore, developing local partnerships and utilizing sophisticated software can optimize this process, paving the way for infinitely scalable operations. For dealerships eager to stay ahead, mastering vehicle acquisition is no longer optional—it's a necessity.

In this captivating episode of the Millionaire Car Salesman Podcast, hosts LA Williams and Sean V. Bradley sit down with sales superstar Nathan Hancock to uncover an awe-inspiring journey of determination and success! Nathan reveals how he defied the odds, conquering significant physical challenges to rise to the top in the competitive automotive sales industry.

This episode is brimming with motivational insights and actionable strategies, making it a must-listen for anyone in sales or anyone who's facing their own battles. From living with a rare muscular congenital disorder to becoming a top-performing car salesman, Nathan's story is inspiring—it's a powerful testament to the strength of the human spirit!

Tune in to discover the secrets behind Nathan's incredible resilience and success!

 

Key Takeaways

• Mindset is Critical: Maintaining a positive and proactive mindset is crucial in overcoming both personal and professional challenges.

• Celebrate Small Wins: Recognizing and celebrating small milestones can provide the motivation needed to achieve larger goals.

• Health Matters: Physical and mental health are foundational to sustaining success in high-pressure environments.

• Be Authentic: Leveraging personal stories and being genuine can help in building strong rapport with clients.

• Support Systems: Surrounding oneself with supportive and positive people can significantly enhance one's professional journey.

 

About Nathan Hancock 

Nathan Hancock is a highly effective and inspirational sales consultant at Jim Tidwell Ford with a remarkable journey of resilience and success. Despite being a double amputee with a rare condition called arthrogryposis, Nathan has achieved outstanding feats in the automotive industry, selling up to 26 cars a month and earning over $130,000 annually! His unique perspective and determination make him a standout figure in car sales, illustrating that physical limitations need not hinder professional excellence!

"My mindset plays or has played the most vital role in my success." – Nathan Hancock

 

Resources:

Podium: Discover how Podium's innovative AI technology can unlock unparalleled efficiency and drive your dealership's sales to new heights. Visit www.podium.com/mcs to learn more!

Dealer Synergy & Bradley On Demand: The automotive industry's #1 training, tracking, testing, and certification platform and consulting & accountability firm.

The Millionaire Car Salesman Facebook Group: Join the #1 Mastermind Group in the Automotive Industry! With over 28,000 members, gain access to successful automotive mentors & managers, the best industry practices, & collaborate with automotive professionals from around the WORLD! Join The Millionaire Car Salesman Facebook Group today!

Win the Game of Googleopoly: Unlocking the secret strategy of search engines.

 

 

The Millionaire Car Salesman Podcast is Proudly Sponsored By:

Podium: Elevating Dealership Excellence with Intelligent Customer Engagement Solutions. Unlock unparalleled efficiency and drive sales with Podium's innovative AI technology, featured proudly on the Millionaire Car Salesman Podcast.

Dealer Synergy: The #1 Automotive Sales Training, Consulting, and Accountability Firm in the industry! With over two decades of experience in building Internet Departments and BDCs, we have developed the most effective automotive Internet Sales, BDC, and CRM solutions. Our expertise in creating phone scripts, rebuttals, CRM action plans, strategies, and templates ensures that your dealership's tools and personnel reach their full potential.

Bradley On Demand: The automotive sales industry's top Interactive Training, Tracking, Testing, and Certification Platform. Featuring LIVE Classes and over 9,000 training modules, our platform equips your dealership with everything needed to sell more cars, more often, and more profitably!

 

Unlocking Success: Lessons from Overcoming Adversity in Car Sales Three Key Takeaways:

• Mindset is Key: Both Sean V. Bradley and Nathan Hancock emphasize the power of a positive mindset and tenacity in overcoming personal and professional challenges.

• Celebrate Milestones: Recognizing and celebrating small victories can be a motivational force, catalyzing continued success and growth.

• Physical and Mental Health: Advocated the importance of maintaining overall well-being as an essential component for achieving peak performance in any role.

The Power of an Unwavering Mindset

Success in the automotive sales industry hinges on more than just sales tactics and techniques. It's about mental resilience and an unwavering belief in one's own worth and abilities. Nathan Hancock, an inspiring figure in the industry, eloquently articulates this in the Millionaire Car Salesman podcast. Nathan, a double amputee living with a rare condition called arthrogryposis, shares his journey of overcoming adversity.

Nathan's approach to breaking the cycle of negativity is profound. He explains, "My mindset plays the most vital role in my success. I've learned to stop with the negative self-talk because it's just projected anxiety. You have to be positive and proactive about your approach to life." This deliberate mental conditioning allows Nathan to turn potential barriers into opportunities, showcasing that an indomitable spirit can defy the odds.

Nathan's success reflects principles from Stephen Covey's "7 Habits of Highly Effective People," particularly the first habit: Be Proactive. Sean V. Bradley notes, "Effective people understand the difference between circle of concern and circle of influence. They spend more time on what they can control – their thoughts, actions, and behaviors."

 

Embracing Small Victories as Catalysts for Growth

Every step towards success should be acknowledged and celebrated, no matter how small. Both Bradley and Hancock stress the importance of recognizing milestones and making achievements a communal celebration. This theme resonates deeply throughout their discussion.

Nathan mentions, "You have to celebrate those tiny steps enough. Today, I made 30 calls. If you didn't sell a car, celebrate the fact that you got out of your box to make those calls." This principle isn't about lowering standards but about cultivating an environment where progress, irrespective of its scale, is recognized and appreciated.

This philosophy extends to management and ownership within the dealership. "Can you imagine if a 10-car salesperson hits 14 cars and nobody cares?" asks Sean Bradley. "It is so demoralizing and anticlimactic." Creating a culture that acknowledges incremental progress breeds confidence and motivates further achievement.

 

Investing in Physical and Mental Health

The wellbeing of salespeople, both physical and mental, is another critical component highlighted in the podcast. Proper nutrition, hydration, and self-care are not just requisite for personal health but are fundamental to professional performance. Nathan discusses how his mother, a certified nutritionist, taught him the balance of physical health.

"Physical health is half the battle of a mental mindset," Nathan explains. "You should celebrate the fact that you tried, even if the results don't pan out right now, because you're not going to go from a 10-car to a 30-car salesperson necessarily overnight."

This sentiment is mirrored in the broader business context. Sean V. Bradley emphasizes, "If your employees are unhappy because they're having problems at home or other personal issues, you're withdrawing from the emotional bank account. You'll never get peak performance."

LA Williams emphasizes gratitude as a tool to combat negativity and maintain a positive outlook. He asserts, "Gratitude and negativity cannot exist in the same space. Practice gratitude and watch how your perspective changes."

Maintaining a holistic view of health – physical, mental, and emotional – is essential for sustainable success.

The takeaways from this episode of the Millionaire Car Salesman podcast are profound and actionable. By embracing a resilient mindset, celebrating incremental milestones, and maintaining overall health, sales professionals can navigate obstacles and achieve peak performance. These lessons transcend the automotive industry and can be applied to any professional domain, demonstrating that true success is built on a foundation of personal empowerment and proactive ambition.

Nathan Hancock's story, coupled with the insights from Sean V. Bradley and LA Williams, offers a compass for both novice and seasoned professionals aiming to excel amidst adversity. The integration of mindset, recognition, and holistic health sets the stage for transformative success.