“What I love about transport [is] you’re changing people’s lives. You’re changing cities.”

This episode is chock-full of information and innovation. Leila Frances, President Middle East and Hyderabad of Keolis and Chairman of Keolis Downer, talks about the automated metro services in India and Qatar and the value of data within your operations. Frances shares the importance of individualized and customer-centric transit. She also discusses her management style, on-demand service, and Hyperloop.