Modern Healthcare's Healthcare Insider Podcast

Technology is now so advanced, physicians hundreds of miles away from a patient can provide a thorough examination and even give a diagnosis through a video call. This has the potential to drastically enhance access to care for patients, particularly those who live far from healthcare services.

In the newest episode of Healthcare Insider, Ram Fish, founder and CEO of telehealth technology company 19Labs, discusses how the advancements in remote technologies are enabling interactive, high-quality healthcare experiences for patients in rural areas, and even increasing their involvement in clinical trials.

The COVID-19 pandemic has accelerated the adoption of decentralized clinical trials, which involves offering services and technologies to improve convenience for patients participating in research.

Decentralized clinical trials have the potential to enhance patient participation in research overall but there are considerations health systems and pharmaceutical companies should keep in mind as they look to adopt these clinical trials.

In the newest episode of Healthcare Insider, Bryce Davis, senior director of Veeva Engage at Veeva Systems, discusses these topics and more.

Provider burnout and staffing shortages, especially among nurses, are serious challenges for healthcare leaders right now.

What are the downstream impacts of provider burnout on staffing? How does burnout impact patient care and operations? What are short and long-term tactics to address burnout and staffing shortages across the health system?

In this episode of Healthcare Insider, Kathryn Burg Plaza, principal in PwC's Healthcare Provider Transformation Practice, offered her insights to these questions, focusing specifically on the nursing workforce.

The pandemic has forced healthcare teams to work together differently, spurring the widespread use of virtual communication tools including video calls, instant messaging and virtual whiteboards.

But biotechnology and pharmaceutical companies have been slower to adopt virtual collaboration despite the potential to connect and innovate better and faster.

In this episode of Healthcare Insider, we discussed the promise of virtual collaboration in biotech and pharma and how hybrid work is presenting new opportunities for innovation with Amelia Eudailey, healthcare industry lead at Zoom.

Data is critical for providers to improve patient outcomes and perform successfully in value-based payment models. And yet, it still remains a challenge to get access to the right data, at the right time and in an ideal format because it's not well integrated into healthcare operations.

Moreover, the emergence of interoperability, new technologies and a greater focus on social determinants of health presents opportunities for new data sources to be leveraged in the industry.

In this episode of Healthcare Insider, we spoke with David Freeman, general manager of healthcare analytics solutions at Quest Diagnostics, and Hayes Abrams, executive director of provider analytics, reporting and connectivity at BlueCross and BlueShield of Illinois, about the role of data in healthcare, how to better integrate it across an enterprise and the latest shifts that can disrupt the current data landscape.

Healthcare leaders have long been aware that doing good in their communities is good for business. However, not all healthcare organizations are impacting their communities in an organized and measurable way.

In this episode of Healthcare Insider, we're discussing how healthcare organizations are formalizing and publicizing initiatives around ESG: Environmental, Social and Governance, and how those efforts are impacting the communities they serve. We're joined by Trine Tsouderos, who leads PwC's Health Research Institute, as well as Igor Belokrinitsky, a Principal at Strategy&, PwC's strategy consulting business.

Click here for more ESG best practices and strategies from PwC.

The Quadruple Aim is a widely accepted approach by industry leaders to improve health system performance and quality of care, but it has become more difficult to achieve throughout the COVID-19 pandemic as providers deal with unprecedented new stressors.

Even so, following the four principles of the Quadruple Aim — enhancing patient experience, improving population health, reducing costs and improving the work-life of healthcare providers and staff — is more vital than ever for healthcare leaders to successfully navigate current and future challenges.

In this episode of Healthcare Insider, we're talking with Trisha Coady, the Senior Vice President and General Manager of Workforce Development Solutions at HealthStream, about how healthcare leaders can continue to live the Quadruple Aim and sustain it moving forward.

It's no secret that COVID-19 greatly accelerated the adoption and scaling of telehealth and virtual care. Yet some of the most important conversations on the future of health are not about the move to digital systems – they are about people. Looking ahead, optimized experiences will be a key differentiator in terms of long-term value for the health industry. But knowledge of what constitutes good health care experiences, and how to achieve them, is not widely shared or clearly understood. And yet, it is one of the most important strategy questions facing health systems today.

In this episode of Healthcare Insider, we're talking with Rachel Hall, EY US Consulting Digital Health Leader, and Kevan Mabbutt, Senior Vice President and Chief Consumer Officer of Intermountain Healthcare, about the three shifts that will be required as the health industry reorients itself around a smarter health experience.

The "digital front door" isn't just a buzzword—it is a critical tool for health systems looking to succeed in this new normal. Even before the pandemic, a strong digital presence was key to patient growth, but it is now a necessity given the rise in virtual visits.

In this episode, we're talking to Scott Brindamour, Senior Director of Edge R&D and Platform Enablement at Lumen Technologies, about the digital front door and its significance to health system success in 2021.

While shifts in consumer behavior and provider operating models are expected to drive healthcare spending down, a "COVID-19 hangover" will still lead to increased utilization.

In this episode, we are talking to Trine Tsouderos, who leads PwC's Health Research Institute as well as PwC's Business Insights, Sectors team. Trine shares insights from PwC's "Behind the Numbers" report for medical cost trend in 2022, and discusses how healthcare spending is expected to be impacted by a number of factors driving cost in both directions.