Modern Healthcare's Healthcare Insider Podcast

Excellent patient experience is a goal for every healthcare organization, but too often leadership fails to recognize the missing piece to achieving that is a happy workforce.

In this installment of Healthcare Insider, Paulette Anest, head of clinical and education solutions at AMN Healthcare, uncovers how the patient experience is improved through strategic talent planning, proactive scheduling and staff management, and deployment of scheduling tools.

Historically, virtual care has been used to offer episodic, urgent care to patients through video or over the phone. But as Teladoc Health has found, it is possible to achieve true whole person care by leveraging an innovative care model powered by data and an integrated experience.

In this episode with Dan Trencher, senior vice president of corporate strategy at Teladoc Health, he shares how virtual care can play a vital role in achieving longitudinal, personalized care for consumers that ultimately creates better outcomes.

Building an integrated technology system that streamlines workflow and processes is an important strategy for healthcare organizations to improve overall operations, cut down on waste and decrease clinician burden.

In this episode of Healthcare Insider, Dr. John Di Capua, the CEO of North American Partners in Anesthesia, commonly known as NAPA, and Jason Grant, the senior vice president and chief information officer, describe how the company recently successfully implemented and scaled a new integrated technology system that went beyond just IT, an effort leadership describes as Intelligent Transformation. Di Capua and Grant also explore how clinical staff have been impacted and the change management required.

During this episode of Healthcare Insider, Michael Besedick, engagement director at Surgical Directions, lays out how providers can expertly navigate the complexities of managing OR departments by leveraging advanced analytics.

The pandemic exposed the flaws of the U.S. healthcare system as providers cope with crisis-level staff shortages and rising costs. In this episode of Healthcare Insider, Randy Oostra, CEO of ProMedica, a health and well-being company based in Toledo, Ohio, shares why now is the time for a new model of care delivery. He'll explain what this model of care looks like and how leaders can begin today.

The promise of virtual care is that it can help improve access to healthcare for low-income, vulnerable and rural populations. But patients still face accessibility challenges, such as technology roadblocks and communication difficulties.

Stephany Verstraete, chief marketing and engagement officer of Teladoc Health, explains in this latest episode of Healthcare Insider how the company is transforming the healthcare experience to empower people everywhere to live their healthiest lives and to accelerate a future where all people are seen, heard and understood relative to their healthcare needs.

Today, four out of five adults do not have a strong relationship with a primary care physician. In addition, the number of those living with multiple chronic conditions is rising at an unprecedented rate.

In this latest episode of Healthcare Insider, Gorevic explains why a unified, connected virtual-first healthcare experience, informed by data science, is the best path forward to drive better outcomes.

During the pandemic, many health systems piloted hospital at home and remote patient monitoring programs. As more and more providers and patients have experienced the benefits of receiving advanced care in the comfort of their homes, adoption has continued to grow. And with additional studies demonstrating lower cost and improved outcomes, more healthcare executives are accelerating their efforts to deliver care into the home.

Leaders at academic medical centers are using their experience to evolve and improve their respective care at home programs.

In this new episode of Healthcare Insider, Dr. Tahir Haque, medical director at Biofourmis, and Khurram Mir, senior manager at the University of California Irving Health, discuss how their organizations are leveraging virtual care innovations and share their thoughts on the future of delivering advanced care in the home.

In the newest episode of Healthcare Insider, Jeff Peters, founder and chairman of Surgical Directions, and Dr. Jason Klopotowski, a practicing anesthesiologist and physician consultant with Surgical Directions, share what's behind the shortage of anesthesia providers and how to recruit and retain them. They'll also explain the advantages and risks of transitioning to an employed anesthesia model.