Modern Healthcare's Healthcare Insider Podcast

There's plenty of buzz around AI's potential to reshape healthcare, but how are provider organizations actually integrating the technology into operations?

In this episode, David Higginson, executive vice president and chief innovation officer at Phoenix Children's, breaks down the system's AI strategy. From the importance of gathering clinician feedback to embracing the build-versus-buy outlook when appropriate, Higginson offers a look inside how Phoenix Children's is using AI to enhance pediatric care and drive meaningful change.

Phoenix Children's is making a concerted effort to empower its clinical leaders to provide exceptional care by creating a culture that encourages collaboration, transparency and innovation.

In this new podcast, Dr. Jared Muenzer, chief physician executive at Phoenix Children's, shares the strategy behind building strong clinical teams and the positive impact it's having on patients.

Environmental regulations and energy requirements in healthcare are continuously evolving.

Trane's Christy Fetsch, Healthcare Vertical Market Strategy Leader in North America, joins the podcast to discuss how healthcare organizations can stay compliant and invest in future-ready technology while minimizing costs.

Fifth Third Bank is addressing critical challenges in revenue cycle management following its acquisition of Big Data Healthcare, a technology solutions provider for healthcare payments and remittance.

In this episode of Healthcare Insider, Dee Harding, Chief Product Officer of Fifth Third and Big Data Healthcare, and Connor Craven, Business Analyst, describe how automation is advancing healthcare finance visibility and accuracy.

Listen to the full episode below.

Robert Meyer joined Phoenix Children's in 2003 and is credited for the rapid turnaround of the hospital's finances and its successful growth under his leadership. This year, Phoenix Children's opened a second hospital and plans to open a third next year. In this new podcast, Meyer shares the strategy for Phoenix Children's including:

• Unique aspects to expansion in the booming Phoenix area
• How the health system is leveraging partnerships
• Big risks that paid off during his career

Healthcare leaders often see utilities as a cost center. But what if they can be a source of savings?

Trane's Christy Fetsch, Healthcare Vertical Market Strategy Leader in North America, joins the podcast to discuss how building upgrades such as automation can help hospitals reduce utility expenses while enhancing patient safety.

Fetch explains that HVAC, which represents about 65% of the utility spend in a hospital, is one area with massive potential for cost savings.

Additionally, she shares how one hospital network realized $4.7 million in energy savings by committing to vital infrastructure updates, ultimately freeing up resources to invest in patient care.

AdventHealth is redesigning its systems to be more longitudinal, holistic and effective at cultivating patient engagement early in the care journey.

This entails rethinking front-end primary care, as well as care delivered in the home.

David Banks, group CEO of AdventHealth's primary health division and chief strategy officer, goes in-depth about this approach to advancing care delivery through a comprehensive, whole-person lens.

Banks also explains how AdventHealth has engaged its primary care physicians in the transformation.

Limited resources shouldn't stop healthcare organizations from investing in facilities as care demands shift, infrastructure ages and environmental sustainability takes hold. In this episode of Healthcare Insider, we explore how to balance facility investments with other pressing demands facing healthcare leaders. Join industry experts Mark Kenneday, director of market strategy and development for healthcare at Gordian, and Charles Clay, director of support and ancillary services at Sutter Health, as they discuss:

• Why prioritizing facility investment is crucial, even with budget constraints
• Strategies to communicate the risk of inaction to financial stakeholders
• Practical advice for balancing ROI and mitigating risk

Many hospitals and health systems have aging infrastructure, which presents challenges as the industry invests in environmental sustainability initiatives.

In order to effectively establish a sustainability program, it's essential for healthcare leaders to critically evaluate their facilities portfolio.

Mark Kenneday, director of market strategy and development for healthcare at Gordian, lays out how to successfully build a sustainability program at healthcare organizations, including key considerations to make when considering facilities investments.

Many health systems are optimizing specialty pharmacy operations as a strategy to improve patient care and drive margin growth.

In this episode of Healthcare Insider, Cardinal Health's Laura McIntire-Hansel, director of revenue cycle development, and Michael D. Brown, vice president of managed services, explore strategies for navigating complexities in the specialty pharmacy arena, such as getting authorization from insurers or connecting patients with treatment affordability programs.

They discuss a solution, remote claims adjudication, to free up pharmacists' time and improve patient care.

Listen to learn how health systems can better support their specialty pharmacies.