Most hospitals and ambulatory surgery centers spend a significant amount of time and resources on securing contracts with anesthesia providers to help them provide essential patient care.

Shortages of anesthesia providers and higher healthcare costs overall make hiring internally, contracting, or re-contracting with an anesthesia group a costly endeavor. Despite these challenges, there is due diligence both facilities and anesthesia providers can conduct in advance of negotiations to save money and create long-lasting partnerships.  

In this episode of Healthcare Insider, Dr. Josh Miller, physician managing director for Surgical Directions, shares thoughtful hiring tactics a hospital or ASC should deploy to make sure the anesthesiology group meets their unique needs and expectations. Miller also discusses the common challenges that come up when solidifying a contract and how to address them for long term success. 

The No Surprises Act is intended to protect patients from surprise medical bills. But North American Partners in Anesthesia (NAPA) is raising alarm bells, worried it will worsen the nation’s critical clinician shortage and harm access to care.

In this episode of Healthcare Insider, Dr. John Di Capua, NAPA CEO, and Victor Zamora, NAPA Senior Vice President of Revenue Cycle Management, explain how the Independent Dispute Resolution (IDR) process in the No Surprises Act slows down — or even reduces payments — for providers, incentivizing early retirements and adding excessive administrative burdens to already complex billing systems. 

Di Capua and Zamora explain why healthcare facilities across the country should be concerned by this policy.

They also share thoughts on how to address these challenges through training programs, greater efficiency and culture.

Randy Oostra, CEO of ProMedica, a health and well-being company based in Toldeo, Ohio, joined the Healthcare Insider podcast a few months ago calling for a new model of care delivery and what it will take to get there. 

Now, we are continuing the conversation. In this latest episode, Randy Oostra highlights the first and most important pillar of this new delivery model: universal access to care. 

Specifically, Oostra explains key policy changes that can be made to significantly increase access to primary and behavioral health services for rural and low-income populations. He also dives into the importance of addressing social determinants of health and how the work in this area needs to evolve.  

Stay tuned for the third episode with Randy Oostra in a few months where he will share the importance of addressing the climate crisis and investing in ESG. 

There is a global shift to decentralize healthcare — meeting patients where they are to receive the care they need.

In this new episode of Healthcare Insider, Ron Emerson, Global Healthcare Lead at Zoom, and Ron Strachan, the Principal of Optimize Health IT and CIO Advisor for Zoom, explain the benefits to decentralizing healthcare, diving into the most recent research showing its ability to lower costs and improve overall health outcomes.

Emerson and Strachan also explore key considerations to keep in mind as the industry shifts to decentralized healthcare including how it will impact clinical teams and cybersecurity. 

Excellent patient experience is a goal for every healthcare organization, but too often leadership fails to recognize the missing piece to achieving that is a happy workforce.

In this installment of Healthcare Insider, Paulette Anest, head of clinical and education solutions at AMN Healthcare, uncovers how the patient experience is improved through strategic talent planning, proactive scheduling and staff management, and deployment of scheduling tools. 

Historically, virtual care has been used to offer episodic, urgent care to patients through video or over the phone. But as Teladoc Health has found, it is possible to achieve true whole person care by leveraging an innovative care model powered by data and an integrated experience.  

In this episode with Dan Trencher, senior vice president of corporate strategy at Teladoc Health, he shares how virtual care can play a vital role in achieving longitudinal, personalized care for consumers that ultimately creates better outcomes.

Building an integrated technology system that streamlines workflow and processes is an important strategy for healthcare organizations to improve overall operations, cut down on waste and decrease clinician burden.

In this episode of Healthcare Insider, Dr. John Di Capua, the CEO of North American Partners in Anesthesia, commonly known as NAPA, and Jason Grant, the senior vice president and chief information officer, describe how the company recently successfully implemented and scaled a new integrated technology system that went beyond just IT, an effort leadership describes as Intelligent Transformation. Di Capua and Grant also explore how clinical staff have been impacted and the change management required.

During this episode of Healthcare Insider, Michael Besedick, engagement director at Surgical Directions, lays out how providers can expertly navigate the complexities of managing OR departments by leveraging advanced analytics. 

The pandemic exposed the flaws of the U.S. healthcare system as providers cope with crisis-level staff shortages and rising costs. In this episode of Healthcare Insider, Randy Oostra, CEO of ProMedica, a health and well-being company based in Toledo, Ohio, shares why now is the time for a new model of care delivery. He’ll explain what this model of care looks like and how leaders can begin today. 

The promise of virtual care is that it can help improve access to healthcare for low-income, vulnerable and rural populations. But patients still face accessibility challenges, such as technology roadblocks and communication difficulties. 

Stephany Verstraete, chief marketing and engagement officer of Teladoc Health, explains in this latest episode of Healthcare Insider how the company is transforming the healthcare experience to empower people everywhere to live their healthiest lives and to accelerate a future where all people are seen, heard and understood relative to their healthcare needs.