Tim Banting, Practice Leader, Digital Workplace at Omdia and Tom Arbuthnot discuss key trends in digital transformation, including generative AI, BYOD strategy and the persistence of PBX.

• The increasing role of AI in meetings and communications
• The shift in device usage towards mobile phones
• Persistence of traditional PBX systems in the face of UCaaS
• Challenges and opportunities relating to hybrid working models

Many thanks to Landis, this episode's sponsor, for your continued support of the Empowering.Cloud community.