“I realised I was probably a pretty crap listener,” Mike Roe tells Katie Macaulay in this Moment from The Internal Comms Podcast.

We often go to leaders and start by asking them something entirely different to what we are really there to ask. It’s down to leaders, says Mike, to ask the right questions and really listen to the responses.

So, Mike took a leadership course that equipped him with invaluable skills to really connect with his colleagues. “Learning to ask powerful questions, being curious enough to ask those questions of others and yourself and being confident enough to shut up and let this resonate with somebody was transformational,” says Mike.

Got questions of your own? Tune in to discover just how important they are.

Listen to the full episode here: https://abcomm.co.uk/podcasts/episode/episode-63-lessons-in-leadership/