Today we are breaking down the work management software platform monday.com. Founded in February 2012, today monday.com has a market cap of over $14 billion. The platform has transformed a simple task management tool to a versatile platform serving numerous industries and use cases. 

I am joined by Ben Hensman, Portfolio Manager of the Global Tech Fund at Square Peg. He takes us through the story of monday.com and how they emerged as a winner amidst plenty of competition. There are critical lessons to be learned from its successful expansion into larger enterprise markets. We cover its impressive financial growth, innovative architectural design, and a move into AI. Please enjoy this breakdown of monday.com.

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Show Notes

(00:00:00) Introduction to monday.com

(00:01:35) The Origin Story of monday.com

(00:02:30) Early Growth and Success

(00:02:57) Product Flexibility and Customer Use Cases

(00:05:14) Transparency, Trust, and Efficiency

(00:12:19) Customer Success Stories

(00:16:00) Expanding into Larger Enterprises

(00:19:12) Innovative Database Architecture

(00:24:11) Sales and Go-to-Market Strategies

(00:36:14) Partner Program and Sales Models

(00:38:46) Net Dollar Retention Trends

(00:44:54) AI's Impact on monday.com

(00:54:40) Financial Performance and Margins

(01:03:22) Market Opportunity and Competitive Landscape

(01:07:30) Valuation and Future Prospects

(01:12:37) Lessons from monday.com