Knowing who has access to your systems and that they have the right level of access is a key tenant of good cybersecurity hygiene. The challenge is that users forget their passwords or can't navigate the multifactor authentication (MFA) process - meaning a call to the Help Desk.

CEO of Nametag Inc, Aaron Painter talks to us about how organisations can save time, improve customer & employee satisfaction and enable the Help Desk to focus on key systems issues. The secret - utilising the technology we all have in our hands these days - our mobile phone!

 Aaron talks us through the process (in plain English!) that Nametag has developed to make this time consuming and sometimes very frustrating verification task a thing of the past.

But don't take my word for it - have a look at their website and the demonstration videos - link is here. 

This is a game changer for identity management - if your IT team are not listeners of the program, point them to this episode - they will thank you for it!

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