MTMG's IT Roundtable

In this episode, we sit down with Charlene Ignacio, CEO of Fornix Marketing, to uncover her journey from high school entrepreneurship to becoming a leader in the channel marketing space. Charlene shares how her upbringing in Hawaii inspired her community-first approach to leadership, and why she’s determined to help Managed Service Providers (MSPs) navigate the evolving cybersecurity landscape. Learn how Charlene is helping MSPs embrace security and become Managed Security Service Providers (MSSPs) through actionable insights and community-driven strategies.

Key Events Timeline:

[00:00:00] - Introduction and Charlene’s energetic opening.

[00:01:00] - Charlene’s early entrepreneurial ventures and her core values.

[00:04:00] - Common challenges for vendors in the MSP channel.

[00:06:30] - Importance of community in building successful channel strategies.

[00:09:00] - Key mistakes vendors make when working with MSPs.

[00:13:00] - How to make solution stacks profitable for MSPs.

[00:17:00] - Helping MSPs transition to MSSPs: Embracing security, understanding frameworks, and becoming compliant.

[00:18:00] - Tools and strategies for seamless communication between vendors and MSPs.

[00:23:00] - Charlene’s role as CMO of the Managed Service Providers Association of America and the current challenges for MSPs, including compliance and liability.

[00:33:00] - The impact of M&A on MSPs and best practices for acquisition-readiness.

[00:39:00] - Personal passions: Charlene’s love for food, the outdoors, and trying new experiences.

[00:45:00] - Favorite book: Good to Great and the importance of adapting your purpose over time.

[00:49:00] - Final thoughts on community building as the core of Charlene's mission.

Notable References:

Books Mentioned:

Good to Great by Jim Collins - Charlene shares how this book has shaped her approach to entrepreneurship and team-building.

The Purpose Factor - Discussed as a guide to checking in with evolving life purposes and maintaining a clear mission.

Profit First for Cybersecurity and MSPs - Co-authored by Charlene, highlighting the importance of profitability in growth and M&A readiness.

Music Mentioned:

Journey - Charlene mentioned her love for the band Journey, especially as a go-to for stress relief and motivation.

Connect with Us:

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Wondering how AI tools can actually save you

Joel Evans joins Paul and Joe to review Microsoft's latest Copilot update, Wave 2. Discover how AI agents are revolutionizing business processes, enhancing productivity, and transforming the way we work. Learn about practical applications that could streamline your operations and boost efficiency. Whether you're AI-curious or already implementing these tools, this episode offers valuable insights to help you navigate the evolving landscape of AI in the workplace.

Melinda Kinney, Global Hospitality Manager at BluIP,

Key Events Timeline:

0:00 - Introduction of Melinda Kinney and BluIP's hospitality focus

2:21 - Melinda's journey in the hospitality industry

10:20 - Overview of BluIP's Ava platform and its role in enhancing guest experiences

14:45 - Discussion of BluIP's cloud communication solutions and their impact on hotel operations

18:14 - Explanation of BluIP's no-code integration and AI services for streamlining tasks

20:52 - Future developments in BluIP's offerings to further support personal hospitality

28:06 - More Than Mere Genius questions segment

Notable References:

Books/Podcasts mentioned:

Huberman Lab podcast

Mentors identified:

Angela Cruz

Colin Halford

Ted Hopcroft

Songs/Music/Artists mentioned:

"Beast" by Tech N9ne

"Home" by Michael Bublé

Connect with Us:

Check out our website - www.mtmg.eu

If you have suggestions or would like to appear on a future

If you could use the help one of our experts to get the most out of your IT investments, please reach out to us [email protected].

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In this episode of MTMG's IT Roundtable, we sit down with Andy Rosic from Uninvited to explore the transformative power of AI in business. Andy shares insights into their innovative AI tool designed to surface valuable business data, the motivation behind its development, and the unique challenges faced by small and medium-sized businesses. Join us for an engaging discussion on the future of AI, data security, and the importance of making data-driven decisions.

Key Events Timeline:

[00:00:00] - Introduction to the podcast and episode.

[00:01:57] - Andy Rosic introduces Uninvited and the origin of the company's name.

[00:03:30] - Discussion on the AI tool developed by Uninvited and its purpose.

[00:07:22] - Motivation behind focusing on small and medium-sized businesses.

[00:10:43] - Integration of the AI tool with existing SaaS products and practical examples.

[00:18:42] - Addressing data security and privacy concerns.

[00:24:00] - Ensuring the accuracy of AI-generated information.

[00:30:39] - Future of AI and potential developments.

[00:34:51] - Recap of different types of AI and their applications.

[00:38:30] - More Than Mere Genius questions about Andy Rosic.

Notable References:

Books Mentioned:

Hidden Potential by Adam Grant

Songs or Music/Artists Mentioned:

Fugee-La by the Fugees

Connect with Us:

Check out our website - www.mtmg.eu

If you have suggestions or would like to appear on a future

If you could use the help one of our experts to get the most out of your IT investments, please reach out to us [email protected].

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In this episode of MTMG's IT Roundtable, we sit down with Sharif Shaalan, founder of Agile Cloud Consulting, and Tim Ay, CTO, to explore their remarkable journey in the Salesforce ecosystem. With a shared passion for helping nonprofits and a deep commitment to their clients, Sharif and Tim discuss the art of tailoring Salesforce implementations to meet unique organizational needs. They share stories from their extensive experience, offering insights into the challenges of scaling data, managing large-scale implementations, and the importance of empathy in business. Whether you're seeking expert help with Salesforce or want to learn more about the challenges of scaling data, this episode is packed with valuable lessons and inspiration.

Key Events Timeline

[00:02:33] - Introduction to Sharif Shaalan and his journey from sales to becoming a Salesforce expert.

[00:05:50] - Sharif discusses his early experiences at Komodo and how they shaped his approach to scaling Agile Cloud Consulting.

[00:08:00] - Agile Cloud’s approach to nonprofit organizations and the importance of tailored services.

[00:09:28] - Tim Ay shares thoughts on AI’s role in digital transformation and its impact on future IT professionals.

[00:11:51] - The evolution of technology applications and the significance of changing mindsets for successful projects.

[00:14:18] - Sharif talks about authoring "Salesforce for Beginners" and the inspiration behind his books.

[00:16:31] - Discussion about the Salesforce conference "Cairo Dreamin'" and its influence in the Middle East.

[00:19:03] - Tim shares advice for nonprofits on leveraging Salesforce without feeling overwhelmed.

[00:22:41] - The "More Than Mere Genius" segment: Personal insights and reflections from Sharif and Tim, including their favorite books, hobbies, and inspirations.

Notable References

Books Mentioned:

Boundless by Vala Afshar

Last Child in the Woods by Richard Louv

Agile Cloud’s Very Own Comic Series!

Podcasts/TED Talks Mentioned:

TED Talk: How Algorithms Shape Our World by Kevin Slavin

TED Talk: How Language Shapes the Way We Think by Lera Boroditsky

Songs/Artists Mentioned:

MF Doom – a favorite artist of Sharif Shaalan, especially for motivation.

Connect with Us:

Check out our website - www.mtmg.eu

If you have suggestions or would like to appear on a future

If you could use the help one of our experts to get the most out of your IT investments, please reach out to us [email protected].

Don’t forget to subscribe to the Podcast, and follow us

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In this episode of MTMG's IT Roundtable, we sit down with Justin Lease from Azuga to explore the latest advancements in fleet management technology. Discover how Azuga is setting new standards in driver safety and efficiency, and why their innovative solutions are crucial for businesses of all sizes. Whether you're a small business owner or manage a large enterprise fleet, this episode offers valuable insights into how you can optimize your operations and stay ahead of the curve in a rapidly evolving industry.

Key Events Timeline:

00:00 - 01:57 - Introduction to MTMG's IT Roundtable and today's guest, Justin Lease from Azuga.

01:57 - 02:36 - Justin Lease shares his background and career journey leading up to his role at Azuga.

02:36 - 06:02 - Overview of Azuga and its evolution, including its acquisition by Bridgestone.

06:02 - 09:22 - Discussion on what sets Azuga apart from other fleet management companies, including their patented driver rewards system.

09:22 - 12:49 - Importance of fleet management for small and mid-sized businesses and the financial impact of accidents.

12:49 - 16:36 - How fleet management can drive efficiency and ROI through fuel savings, maintenance, and other operational optimizations.

16:36 - 20:00 - The future of fleet management: new innovations on the horizon, including OEM integration and the impact of electric vehicles.

20:00 - 24:15 - Exploring the potential for fleet management technology in the consumer space and insurance partnerships.

24:15 - 28:13 - The importance of adapting to industry trends and maintaining excellent customer support.

28:13 - 39:44 - "More Than Mere Genius" questions, where Justin shares personal insights, favorite activities, and inspirations.

Notable References:

Podcasts Mentioned:

Modern Wisdom by Chris Williamson: A podcast featuring a variety of guests, from CEOs to thought leaders, discussing life, success, and personal development.

Huberman Lab by Andrew Huberman: A podcast focused on health and wellness, exploring neuroscience and optimizing human performance.

The Diary of a CEO by Steven Bartlett: A podcast where entrepreneurs and business leaders share their personal stories and insights into success.

Songs/Music/Artists Mentioned:

Coldplay - Song: "Universe": Justin Lease mentions this as his go-to song when he needs a lift or is feeling stressed.

Electronic Beat Music:

Connect with Us:

Check out our website - www.mtmg.eu

If you have suggestions or would like to appear on a future

If you could use the help one of our experts to get the most out of your IT investments, please reach out to us [email protected].

Don’t forget to subscribe to the Podcast, and follow us

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In this episode of MTMG's IT Roundtable, hosts Paul and Joe engage in an insightful conversation with Jim Ward, Founder of BrainSell, and Peter Lawley, a key leader in the BrainSell team. The discussion covers BrainSell's unique GROW methodology, the importance of aligning technology with business processes, and the future of AI in driving business success. Jim and Peter share personal anecdotes, professional insights, and discuss the essential

Timeline of Key Events:

[00:00:00] - Introduction of MTMG's IT Roundtable and the purpose of the podcast.

[00:02:18] - Jim Ward and Peter Lawley introduce themselves and share their journey to BrainSell.

[00:05:27] - Peter explains BrainSell's GROW methodology (Gather, Review, Optimize, Win).

[00:08:25] - Jim discusses BrainSell’s transition from a VAR to a growth enablement company.

[00:13:15] - Exploration of common challenges faced by clients, particularly in data management.

[00:17:41] - The importance of process optimization in achieving business growth.

[00:19:37] - Discussion on future trends, focusing on AI's impact on business.

[00:27:42] - Light-hearted discussion on personal interests and the fun side of the guests.

[00:34:47] - Rapid-fire "More Than Mere Genius" questions to get to know Jim and Peter better.

Notable References:

Books:

Selling with Noble Purpose by Lisa Earle McLeod: Discussed as a key influence on BrainSell's approach to consulting.

Measure What Matters by John Doerr: Introduced as a foundational book for understanding and implementing OKRs (Objectives and Key Results).

Traction by Gino Wickman: Cited by Jim as a transformational book for implementing the EOS (Entrepreneurial Operating System) at BrainSell.

Podcasts:

Growth Enablement Madness: Highlighted by Peter as a must-listen for insights on growth strategies and enablement.

Everyday AI: Mentioned by Peter as a resource for staying updated on AI trends.

Music:

Shake your Rump by the Beastie Boys

Scenes from an Italian Restaurant by Billy Joel

Connect with Us:

Check out our website - www.mtmg.eu

If you have suggestions or would like to

If you could use the help one of our experts

Don’t forget to subscribe to the Podcast,

https://www.linkedin.com/company/mtmg-eu

Episode Description:

In this episode of MTMG's IT Roundtable, we sit down with Rob Fitzgerald, Field CISO at Blue Mantis, to discuss the evolving landscape of cybersecurity. Rob shares insights into the challenges faced by Managed Service Providers (MSPs) as they become focal points for cyberattacks, the complexities of AI in security compliance, and the critical importance of defense in depth strategies. We also delve into the role of legal testimony in cybersecurity and explore how Rob's experiences shape his approach to safeguarding organizations. Tune in for practical advice and expert perspectives on navigating today's cybersecurity challenges.

Key Events Timeline:

[00:02:10] - Rob Fitzgerald explains the role of a Field CISO and its significance.

[00:03:44] - Discussion on AI in security compliance and recent workshops Rob conducted.

[00:04:29] - Analysis of the CrowdStrike incident and the risks of relying on single solution providers.

[00:09:20] - Rob’s perspective on the evolving role of legal testimony in cybersecurity.

[00:13:33] - Insights into cost-saving strategies for CFOs while maintaining robust cybersecurity.

[00:18:08] - Overview of Blue Mantis’s incident response processes and advice for CIOs.

[00:26:43] - The critical importance of cybersecurity for MSPs and how Blue Mantis supports them.

[00:38:15] - Challenges faced by municipalities in cybersecurity and how Blue Mantis addresses them.

[00:43:41] - "More Than Mere Genius" questions revealing Rob’s personal interests, including his passion for soccer, favorite books, and music.

Notable References:

Books Mentioned:

Connected to Goodness by David Metzler

The Six Types of Working Genius by Patrick Lencioni

Songs/Music/Artists Mentioned:

"We Built This City" by Starship (Rob’s go-to song when stressed)

Connect with Us:

Check out our website - www.mtmg.eu

If you have suggestions or would like to appear on a future episode, email us at [email protected]

If you could use the help one of our experts to get the most out of your IT investments, please reach out to us [email protected].

 Don’t forget to subscribe to the Podcast, and follow us on LinkedIn please!

https://www.linkedin.com/company/mtmg-eu

Episode Description:

In this insightful episode of MTMG's IT Roundtable, we sit down with David Bailey Aldrich, better known as DBA, from GoExceed. We explore how GoExceed is revolutionizing mobile expense management by integrating automation, machine learning, and innovative data management strategies. From discussing the importance of data integrity to sharing the journey of GoExceed’s channel-focused growth, DBA offers valuable insights for businesses navigating the complex world of managed mobility services. Tune in for a deep dive into the future of mobile solutions and the critical role of technology in driving efficiency and cost savings.

Key Events Timeline:

[00:00:00] - Introduction: Welcome to the episode and introduction of the guest, David Bailey Aldrich (DBA) from GoExceed.

[00:02:00] - Professional Background: DBA shares his extensive experience in the telecommunications industry and how it led him to GoExceed.

[00:06:30] - GoExceed Overview: A detailed explanation of GoExceed’s services, focusing on their SolveX platform and mobile expense management.

[00:09:00] - Integration and Automation: Discussion on the integration capabilities of GoExceed, including how they connect with various client systems for optimized data management.

[00:13:00] - Industry Trends: Exploration of current trends in managed mobility services, including the shift from BYOD to corporate-liable accounts.

[00:18:30] - Innovation at GoExceed: DBA talks about the innovative technologies and methodologies GoExceed is implementing, such as cloud optimization and AI-driven contract negotiations.

[00:30:00] - Sales Process Approach: GoExceed’s unique approach to sales, emphasizing personalized client engagement and the importance of proof-of-value trials.

[00:34:00] - "More Than Mere Genius" Segment: Fun, personal questions about DBA’s interests, passions, and life outside of work.

Notable References:

Books Mentioned:

"To Sell Is Human" by Dan Pink: DBA mentions this book as an inspiration, discussing its perspective on how everyone is involved in sales in some way.

Songs/Music/Artists Mentioned:

"Can You Stand the Rain" by New Edition: DBA recalls performing this song in high school.

"X Gon’ Give It to Ya" by DMX: A song DBA listens to when he needs to release some aggression.

"Ave Maria" by Franz Biebl, performed by Chanticleer: A calming piece that DBA listens to when he needs to relax.

"Being Alive" from the musical Company by Stephen Sondheim: A song that helps DBA break down emotional walls.

Connect with Us:

Check out our website - www.mtmg.eu

If you have suggestions or would like to appear on a future episode, email us at [email protected]

If you could use the help one of our experts to get the most out of your IT investments, please reach out to us [email protected].

Don’t forget to subscribe to the Podcast, and follow us on LinkedIn please!

https://www.linkedin.com/company/mtmg-eu

Episode Description:

In this episode of MTMG's IT Roundtable, we welcome Chris Whitaker, VP of Mobility and IoT at SpectroTel, to discuss the evolving landscape of managed mobility solutions and IoT. Chris shares his journey from military service to becoming a telecom leader, offering valuable insights into

Key Events Timeline:

02:31 - 06:45 | Chris’s

06:46 - 11:20 | Transition

11:21 - 18:15 | Role at

18:16 - 23:00 | Importance

23:01 - 30:45 | The

30:46 - 35:20 | Starting

35:21 - 40:10 | Mentors

40:11 - 45:00 | Networking

45:01 - 50:30 | Personal

50:31 - 53:30 | Work-Life

Notable References:

Books:

Atomic Habits by James Clear

Chris recommends this book for its deep dive into the science of habit formation and how it can influence both personal and professional life.

Podcasts:

The Wireless Way

Chris Whitaker’s podcast where he discusses various topics related to wireless technology and more.

The Way I Heard It by Mike Rowe

Music:

Thunder by Imagine Dragons

Chris cites this song as his personal theme song,

Connect with Us:

Check out our website - www.mtmg.eu

If you have suggestions or would like to

If you could use the help one of our experts

Don’t forget to subscribe to the Podcast,

https://www.linkedin.com/company/mtmg-eu