The 2022 AIM conference will be held at the end of April, and Chelsea Kneeland is here to preview a study that will be presented by the J Turner Research team. As we are currently in a booming market, the study focuses on how to continue this trend and analyzes how resident perception will play a role. From renewal increases, added technology, increased services, and online reviews, an understanding of what residents expect will add to their positive experience and help companies to succeed even further in the years to come.

The George in Fort Worth, TX finished 2021 as the #1 property in the entire country for online reputation based on their ORA score. Ginger Schmidt and Evelyn Lott share how The George's team are each other's biggest fans, and how this positivity spills over to their residents. Listen in to glean ideas for enhancing your own community's reputation by asking for reviews, ensuring your residents are heard, and more.

Julie Fields is the manager of The Huntley, which ranked #2 in the entire nation for online reputation in the 2021 Elite 1% ORA Power Ranking. With over 19 years of experience, Julie has learned how to motivate her team and build trusting relationships with her residents. Listen in to hear her insights for enhancing resident satisfaction and online reputation in your own community.

Tom Geyer is an expert in brand strategy and operational effectiveness. His focus is on the human factor in business and how trust contributes to a company's reputation. Listen in to this concise but in-depth conversation to learn how your community can use trust leadership to enhance performance.

Jason Schenker's specialty is forecasting financial futures. He chats with Mindy about current supply chain issues, high housing prices, and inflation and how these factors impact the housing market. Listen in to hear how the current trends and challenges may impact rents in your community in the years to come.

Bonin Bough helps companies and individuals to think outside the box in order to grow. He offers unique insights for how to rethink the way you approach tasks in an effort to reinvent yourself each day. Listen in to glean ideas for how to enhance your community's value, market your assets successfully, and personalize your offerings to enhance the resident experience.

Behind the data of what contributes to a robust multifamily community are the people who use their passions to bring about success. Angi Pusateri Downey's role is on the supplier side of the industry, but her focus is always bridging any gap to work with owner-operators and understand the connectivity between them. Listen in to hear her perspective on the importance of involvement in associations and working across the industry to grow.

Mindy and Producer Turner recap some of the most memorable moments from the first year of the Multifamily Leader's Podcast. Featured guests include Alexandra Jackiw, Priyanka Agarwal, Trevor Workman, and Stephanie Williams