When James Coney's son Charlie missed milestone after milestone, he knew something wasn't right. It would take 12 years before one phone call would change their lives. They learned that, not only was there finally an answer, but Charlie's DNA had been used in a huge scientific breakthrough.

This podcast was brought to you thanks to the support of readers of The Times and The Sunday Times. Subscribe today: http://thetimes.com/thestory

Guest: James Coney, News Projects Editor, The Sunday Times.

Host: Manveen Rana.

Producer: Taryn Siegel.

Photo: Times Media Ltd.

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