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In this engaging conversation, Natalie Hood shares her extensive experience in the pool and hot tub industry, discussing significant shifts in certifications, the impact of the pandemic on education, and her aspirations for the future. She emphasizes the importance of quality training and the challenges faced by the industry, including market dynamics and tariffs. Natalie reflects on her relationships within the industry and offers valuable advice for pool service companies, encouraging them to maintain high standards and adapt to changes.

takeaways

• Natalie Hood has a rich background in the pool and hot tub industry.
• The certification landscape has evolved significantly over the years.
• Quality training and certification are crucial for safety in aquatics.
• The pandemic forced a shift to virtual education in the industry.
• Building strong relationships is key to success in the aquatics field.
• Future opportunities in the aquatics industry are abundant.
• Tariffs and market dynamics pose challenges for the industry.
• Pool service companies should prioritize quality and avoid cutting corners.
• Natalie encourages open communication and collaboration within the industry.
• The importance of adapting to change and embracing new methods in education.

Sound Bites

• "I swam four miles the other day."
• "You can become a certified out there."
• "Don't skip corners."

Chapters

00:00
Introduction to the Podcast and Guest

00:59
Natalie Hood's Journey in the Pool Industry

04:39
Embracing Life and Family

07:16
New Chapter

09:53
Shifts in the Pool and Hot Tub Industry

12:12
Navigating Certification Challenges

14:36
Consulting and Supporting Instructors

17:24
Adapting Education in a Pandemic

19:49
Future Aspirations in Aquatics

27:10
The Decision to Move On

28:13
Influences and Legacy in the Industry

29:25
The Future of the Pool Industry

30:42
Impact of Tariffs on the Industry

31:32
The Evolution of Trade Associations

32:09
Social Media and Influencer Culture

33:47
Opportunities in the Pool Industry

34:44
Challenges Facing Trade Organizations

37:10
Advice for Pool Service Companies

37:39
Building Relationships in the Industry

38:21
Favorite Recipes and Personal Touches

39:05
Adult Education in the Pool Industry

40:20
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