In this podcast, Heidrick & Struggles’ Rose Gailey speaks with Tamla Oates-Forney, senior vice president and chief people officer for Waste Management, a comprehensive North American waste and environmental services company. Oates-Forney shares her experiences and insights gained from leading her workforce through the COVID-19 crisis: the importance of putting people first, maintaining a sense of calm, and openness and transparency while working on a sustainable tomorrow. She also stresses the necessity of diversity and inclusion as a systemic approach, rather than simply an initiative, for a winning company strategy. 

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