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In this episode of Mondays Down Under, the hosts discuss the challenges and successes of the past year in the pool maintenance industry, highlighting the benefits of BufferZone and its features. They also introduce pHloZone, a new software solution for commercial pools, and share insights on future developments and upgrades for both platforms. The conversation emphasizes the importance of customer service and the evolution of technology in the industry.


Takeaways

The importance of setting customer expectations during holiday periods.
BufferZone offers a wide range of features that many users are not fully utilizing.
The messaging system in BufferZone enhances communication among staff.
pHloZone is designed specifically for managing commercial pool facilities.
The integration of BufferZone with other software solutions like Lightspeed is beneficial for users.
Future upgrades for BufferZone will focus on technology enhancements and AI-driven reporting.
Customer feedback is crucial for the development of new features.
The team behind BufferZone is passionate and dedicated to customer service.
pHloZone provides compliance and safety features for aquatic facilities.
The software solutions are available globally, making them accessible to a wide audience.

Sound bites

"Living the dream as always."
"It's a fantastic process."
"Don't hesitate to reach out."


Chapters

00:00 Introduction and Welcome
01:02 Reflections on the Past Year
06:00 The Benefits of BufferZone
14:25 Innovations and Features of BufferZone
18:13 pHloZone: A New Solution for Commercial Pools
28:59 Future Developments and Upgrades
42:42 Closing Remarks and Contact Information

BufferZone
BufferZone has been created by a frustrated pool maintenance company

The Pool Shop Coach
an online store offering industry-specific business mentoring, coaching, and training programs

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