Negotiators Podcast

Will Kintish - Opening ConversationsAli the Physio - StretchesJohn Hotowka - Magic and Resilience

Derek Arden with:

Will Kintish with three tips1 - Asking the right question at a networking event2 - Using linkedin to network3 - Tips on reconnecting with your old customers

Ali the physio gave some powerful tips on stretching your muscles to avoid lactic acid.

John Hotowka the resilience speaker showed us how to do a magic trick virtuallyThese sessions just get better

Derek Arden with:

Will Kintish with three tips1 - Asking the right question at a networking event2 - Using linkedin to network3 - Tips on reconnecting with your old customers

Ali the physio gave some powerful tips on stretching your muscles to avoid lactic acid.John Hotowka the resilience speaker showed us how to do a magic trick virtuallyThese sessions just get better

University Education and Virtual Learning

Derek in Web chat with Graham Jones,

Graham is an Internet Psychologist, Head of Business Enterprise Degree at Buckingham University, He is author of 32 Books.

Graham Jones takes us through what he has learned in his varied career and how we can use that in our businesses and life.

How companies are misusing marketing on the internet.How Buckingham University is adapting to online learning.The issues with online learning How to avoid social loafing. How nice people can become stars and aggressive people get crossed off

WEBSITE: https://www.grahamjones.co.uk/

NLP - Visualise Goals

Derek Arden's Web Chat with Gabrielle Gache - Master Trainer of Neuro-linguistic Programme (NLP)

1 - Set goals with well-formed outcomes2 - Visualise those goals being completed3 - Why sticking pictures up of what you want - helps get what you want4 - Imagination can be more real than reality it's self5 - Imagine you are biting into a lemon and see what happens6 - Use your timeline to imagine what you want7 - Written down goals in your handwriting work best. Keep them with you"

VUCA Leadership

Derek interviews former US Marine Tim Durkin all the way from Texas.

Tim is now a business consultant, a university lecturer, author and a professional speaker.

They discuss leadership in the Marines and what we can learn for our business and work. VUCA and the 4 V's you have got to listen to that part.

What a bullet sounds like when it wizzes past your head (it's best you hear it!!).

Why commands and control have been replaced by connecting and collaborating.

There is a fascinating must listen to Q+A session at the end.

WEBSITE timdurkin.com

Neuro Sell

Simon Hazeldine tells us why It's so important to understand how the new discoveries in neuroscience can help us with the sales process.

How brain neurons work in our favour when we follow Simon’s tips.

* Learn how neural pathways work * Get a good feel what is going on in the other person’s head * Never forget Carnegie’s prescriptions

WEBSITE simonhazeldine.com

Celebrity Service

Derek Arden's 'Work From Home' webchat.

We have one of the UK’s best business and inspirational speakers, Geoff Ramm.

Geoff is an expert on sales and marketing and travels the world speaking on about his brand, “Celebrity Service”.

He asks why would any service business treat, David Beckham any differently to Mrs Bloggs. If you treat everybody like a celebrity then watch your business grow!!!

EXTRACT (Imagine Sunderland Accent :-) )

Right now, and this is the question that I ask audiences all over the world. On a scale of one to 10, where would you rate your levels of service?If one is abysmal but 10 is incredible. what number would you give yourself right now?The vast majority of the world will say 8.We get sixes and fives we get nines, the vast majority will group themselves in the seven to eight category.What people are saying to me is Geoff we're pretty good or quite good. But there's always room for improvement.

Your Service: What would it take you to go from an eight to a nine, nine to a 10? What would it take you to go up one? And it's that one question? If your next customer client member, passenger, guests were in a-list celebrity. What would be the difference in service, what would you say, what would you do, how would you react, what would you wear, as all of us, you said about David Beckham is exactly the same thing. And I had this conversation with a hair salon business in Dublin, just a few weeks ago. And I said to somebody in the audience, I said what time do you close. She said six o'clock. I said, Okay. And I think I used Chris Hemsworth. And I said okay so if Chris Hemsworth was to fly to Dublin. But he emails you first and says, Look, I need to get my hair done I'm on a chat show tomorrow morning. But I don't arrive till half-past 10 tonight. I said, Would you still be open. She said Oh yes. And everybody started to laugh. And I said, Well, I'm here. Joe Bloggs, Geoff Ramm, Derek Arden. I'm gonna arrive at 1030 tonight. Would you still be able to help me? Quite often people say, Well, you know, NO. And there's a gap, there's a gap between what we think we can deliver as a great service, or what we could deliver. and that gap is called celebrity service.

WEBSITE geofframm.com

Audience Experience

Derek Arden in his 'Working From Home' Chats introduces Kevin O'Connor a Professional Speaker and Author from Chicago. Using stories Kevin offers 'how-to' tips on how to engage your audience and create an unforgettable experience.

Kevin O'Connor excerpt:

How do I present myself one of my professor friends says.Be present and have a presence, and I think the presence is the important part.So I think the audiences are today, are not the audience's of yesterday, even one to one.They want an experience, not a talk or a speech.I think they want connection, not quote motivation.And they want wisdom, which is your wisdom, your processing of your experiences, which becomes your expertise.They want stories.

Attitudes and Curiosity

Derek Arden web chat with Alvin Law.with Canadian Hall of Fame speaker,

Alvin’s Mum took a drug in the 1960s called Thalidomide. Supposedly a cure for morning sickness. Unfortunately, it had unknown side effects.

Alvin was born with no arms and had, as you can imagine, a gruelling childhood, being given away by his real mother at 5 days old.

Short extract:

Alvin Law So my talks and my book is just about what people are curious about, how did I do this, how did I learn to function using my feet. Of course, common sense and insights will tell you that I'm not one of the only people on the planet like this, although it is rare, I still think that the bottom line of my life has not been what I can do with my feet. It's, look what attitude can do for our lives. And that's not meant to be a segue cliche. I just really believe it. I think attitude is the most powerful idea, and that has almost become a cliche because it can change our daily routine, it can change our interactions, it can change our relationships as you well know. But more than anything is about giving up yourself from a positive energy point of view. It's why everyone who meets me gets a memory of it."

WEBSITE: https://alvinlaw.com/

Business Networking

Derek 'Negotiator' Arden in conversation with Hall of Fame speaker Will Kintish. Without question the UK’s number 1 speaker on Networking.

In our discussions, Will makes some fantastic points on how we can network better

Including:

This interview is a must listen to for anyone who wants to increase their confidence, results and connections in this key business area