“We need to think about...how we harness social media…new technology…messaging in vehicles...how we give the attending customers as much information as we can, so they can make good transportation choices.”

Neil Scales, Director-General of Queensland Department of Transport and Main Roads, joins Transit Unplugged to discuss his career, the transit industry, and the exciting ecosystem of operations that his department oversees. The Queensland Department of Transport and Main Roads is working towards a single, integrated transport network that is accessible to everyone in Queensland. The department is responsible for bus, rail, ferries, school transit, cycling, walking, and roads. Neil shares his excitement for the future of MaaS (Mobility-as-a-Service) – and a strong industry continuously pushing boundaries forward for future generations. If you want to know more about the Queensland Dept of Transport and Main Roads, check out their website. 

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