Never Mind the Pain Points

Never Mind the Pain Points

By ClarasysBusiness
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Never Mind the Pain Points episodes

  • Ep.14 - Circular initiatives: Should firms be incorporating customer experience?
    In the fourteenth episode of ‘Clarasys presents: Simply Sustainability’, Clarasys’ Harriet Shelton and Jacob Brockman chat with Dr. Merryn Haines-Gadd, Research Fellow at the University of Exeter within the Exeter Centre for Circular Economy.
    The trio discuss why organisations must consider circular initiatives, the part customers should play in the design process and how organisations can successfully combine the customer-centric mindset with circular ambitions.
    30 min
  • Lead to Cash challenges and how to overcome them
    In this episode of Never Mind the Pain Points, Simon and Honor discuss the entirety of the customer lifecycle, the evolution of lead to cash, challenges organisations are facing and why a customer-centric approach is imperative for success.
    31 min
  • Ep.13 - Why reducing business travel emissions is so important
    TripShift helps companies, track, reduce, mitigate and disclose transport-related carbon emissions through their automated carbon tracking platform.
    In the thirteenth episode of 'Clarasys presents: Simply Sustainability', Clarasys' Sam Maguire chats to TripShift’s commercial director, Sebastien Thomas, about why decarbonising transport emissions is so important for businesses, challenges that arise that can cause setbacks for progression and how organisations can start making a difference in this space.
    33 min
  • Ep.12 A chat with Thea Sherer, Springer Nature's Director of Sustainability
    In the twelfth episode of 'Clarasys presents: Simply Sustainability', Clarasys' Sam Maguire chats to Thea Sherer, Director of Sustainability at publishing company Springer Nature.
    The pair discuss Thea's role in detail, what it takes to be a sustainability lead including tips and tricks, challenges faced, proud moments and the progress Springer Nature Group are making on their sustainability journey.
    40 min
  • What is reverse logistics?
    In the sixth episode of our Snack-sized sustainability podcast, Wilf Stoddart explains the term reverse logistics.
    Tune in to hear what it means, how it works and the benefits for organisations.
    5 min
  • Ep.11 The UN Global Compact Young SDG Innovators Programme reflections
    In the eleventh episode of 'Clarasys presents: Simply Sustainability' Clarasys' Jacob Brockmann and Estelle Douglas chat to Sophie Cassidy, Software Engineer from Vodafone and Social Value Consultant at Arup, Holly Crossland about the UN Global Compact Young SDG Innovators Programme which they all took part in this year.
    The "is an opportunity for participating companies of the UN Global Compact to identify young talent within their organizations to collaborate and accelerate business innovation towards the Sustainable Development Goals (SDGs)."1
    In 2022, Clarasys decided to send four of our team to take part in the programme to accelerate their knowledge around sustainability. During the programme, participants had the opportunity to refine and validate a specific SDG business challenge pertinent to their companies.
    The quartet discuss the highlights of the Young SDG Innovators Programme and the projects they developed during the ten months of the programme.
    35 min
  • Ep.10 An interview with values-led social enterprise Belu
    In the tenth episode of 'Clarasys presents: Simply Sustainability', Clarasys' Sam Maguire chats to Claire Pearson, Business Development Director at sustainable drinks business Belu about being a values-led organisation.
    Belu is a social enterprise in the UK that exists to change the way the world sees water, putting people and the environment first by investing in initiatives that benefit our planet, giving all net profit to WaterAid.
    The pair discuss Belu and how they are inspiring others to do business better, offering advice to other organisations.
    26 min
  • Ep.9 Being a sustainability lead at The Economist
    In the ninth episode of 'Clarasys presents: Simply Sustainability', Clarasys' Sam Maguire meets Emily Jackson, Senior Vice President of Sustainability at global media organisation The Economist Group.
    The pair discusses; how Emily landed and shaped her role and what it involves including challenges and achievements, how The Economist Group is committed to sustainability, and advice for other sustainability leaders to be successful.
    19 min
  • How to develop and maintain high-performing teams
    Our in-house performance psychologist Suzie Mossman-Monk catches up with accredited sport and exercise psychologist Dr Phoebe Sanders to discuss how to develop and maintain high-performing teams.
    Phoebe is currently the Culture and Leadership Advisor for UK Sport. She has worked extensively with sports teams across the UK, including England Women's Cricket and holds a PhD in Psychosocial rehabilitation amongst numerous other well-respected qualifications in the field.
    The pair discuss what makes a high-performing team, why high-performing teams need psychological safety, how to facilitate and how to approach managing high-performing teams.
    23 min
  • Non profit challenges: Does charity transformation ever work?
    Join Sarah, Simon and Ruth in the latest episode of Never Mind the Pain Points where they discuss: 'Does charity transformation ever work?'.
    The trio delve into the challenges that the charity sector is facing today, why many charity transformations fail, how agile ways of working can help deliver quickly and why starting with the impact that you are trying to achieve and communicating effectively throughout is the key to success.
    30 min

About Never Mind the Pain Points

From the publisher's feed

Never Mind the Pain Points, hosted by Clarasys, is a podcast dedicated to all the current challenges businesses are facing. Each episode is hosted by a Clarasys employee, that has deep expertise in the subject matter of each episode. The hosts are joined by a variety of fantastic, interesting and knowledgable guests from the world of business and together they discuss pain points that organisations face and what you can do to overcome them!