MSL Talk

Never Split the Difference


Listen Later

In this weeks episode, Linda Traylor, VP, Head of Medical Excellence at Acceleration Point and Josh Yoder, Sr Medical Science Liaison at Aurinia, discuss the book, Never Split the Difference by Chris Voss, a MUST read for MSLs and Medical Affairs Professionals.

Learn more about…

👉 How to use tactical empathy and active listening
👉 What is mirroring and how can it be used in field medical?
👉 How to use labeling, also called naming
👉 What are calibrated questions and how can MSLs use them
👉 What is the 7-38-55 rule and why is it so important

PLEASE sign up for the MSL Talk Podcast Newsletter here: https://www.mslmastery.com/msl-talk-podcast-newsletter-signup

The MSL Talk Podcast is available on all podcast platforms and the MSL Talk YouTube Channel. 

MSL Talk is a podcast that features helpful information for current Medical Science Liaisons, Medical Affairs leaders, job seekers looking to break into the pharmaceutical industry in their first MSL role, as well as anyone interested in hearing good industry conversation and medical affairs discussions.

(0:00) Introduction of guests Linda Traylor and Josh Yoder
(0:14) Book review of Never Split the Difference by Chris Voss
(1:12) Introductions and backgrounds of Linda Traylor and Josh Yoder
(5:07) Relevance of Chris Voss's background to MSLs and communication skills
(8:02) Human interaction and relationships in MSL roles
(10:35) Tactical empathy and trust-building in MSL practice
(14:26) Perspectives on tactical empathy and neuroresonance
(17:31) The role of active listening in MSL interactions
(21:42) Introduction to labeling and mirroring concepts from the book
(26:02) Practical applications of mirroring and calibrated questions in conversations
(38:14) The 7-38-55 rule and its significance in communication
(42:37) "Hi, I'm Chris" discount technique and its use
(46:06) Summary of negotiation tactics and their real-world application
(47:40) Advantages of listening to the book on Audible
(48:47) Career advice and continuous learning for MSLs
(51:36) Interviewing tips and career development for MSLs
(52:05) Closing remarks and call to action
...more
View all episodesView all episodes
Download on the App Store

MSL TalkBy MSL Talk Podcast

  • 4.8
  • 4.8
  • 4.8
  • 4.8
  • 4.8

4.8

125 ratings


More shows like MSL Talk

View all
WSJ Your Money Briefing by The Wall Street Journal

WSJ Your Money Briefing

1,718 Listeners

Hidden Brain by Hidden Brain, Shankar Vedantam

Hidden Brain

43,337 Listeners

Up First from NPR by NPR

Up First from NPR

55,945 Listeners

The Readout Loud by STAT

The Readout Loud

316 Listeners

The Peter Attia Drive by Peter Attia, MD

The Peter Attia Drive

8,004 Listeners

On Purpose with Jay Shetty by iHeartPodcasts

On Purpose with Jay Shetty

26,924 Listeners

Fiction - Comedy Fiction by The Sunset Explorers

Fiction - Comedy Fiction

6,447 Listeners

Morning Brew Daily by Morning Brew

Morning Brew Daily

2,961 Listeners

MSL Consultant Podcast by MSL

MSL Consultant Podcast

17 Listeners

Huberman Lab by Scicomm Media

Huberman Lab

28,581 Listeners

ReThinking by TED

ReThinking

616 Listeners

Good Inside with Dr. Becky by Dr. Becky Kennedy

Good Inside with Dr. Becky

4,456 Listeners

The One MSL Podcast: Field Medical Excellence by One MSL

The One MSL Podcast: Field Medical Excellence

1 Listeners

Money For Couples with Ramit Sethi by Ramit Sethi

Money For Couples with Ramit Sethi

3,362 Listeners

MSL 411 by Ashley Armstead, CPC at SEMbio

MSL 411

0 Listeners