As of December 2, 2021, you can now list languages and accepted insurances on your respective Google Business profiles. 

It’s a big deal (and it might be a lot of work depending on how many listings you have). 

This announcement comes one day after Press Ganey released their 2021 Consumer Experience Trends in Healthcare report. The report is full of great insight, including key drivers behind current healthcare consumer behavior and why a five-star experience is more important than ever during a patient’s decision-making process.

In this episode of the DrMarketingTips Podcast, Jennifer and Corey discuss some key takeaways from the 2021 report and share what the recent Google Business profile changes mean for your practice.